"The technical support provided by Dell EMC comes with proactive technical support."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"I liked the way it works with our Microsoft tools. As we roll out Intune, we can validate if the device has been encrypted, and if not, we can push it down. It is pretty simple to deploy."
"It is free and native to the OS. We don't have to worry about upgrades or maintaining the product. You encrypt the disk, and you save the recovery key. That's it. The person puts their password in, and after that, it is up to them. If they forget their password, they have to bring it in to get it unlocked."
"BitLocker is completely stable."
"The most valuable feature is the simplicity and integration with the Microsoft Clouds platform."
"The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted."
"It's my understanding that the initial setup is straightforward."
"The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable."
"There's a lot of manageability within the solution. This is very helpful."
"Some customers have less security in the solution regarding their data."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"It's possible that the time it takes to pull items in to BitLocker could be reduced a bit."
"I would like to be able to encrypt our cloud tenancy."
"I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."
"Lacks a portal that can be managed rather than just existing."
"The console GUI could be better."
"At the end of it all, we are looking for something that can be easier to manage."
"It is not good for cross-compatibility, so our Mac users are not able to use it."
"The solution should offer encryption for other items such as shared folders, removable media, etc."
Dell Encryption Enterprise is ranked 11th in Endpoint Encryption with 2 reviews while Microsoft BitLocker is ranked 1st in Endpoint Encryption with 12 reviews. Dell Encryption Enterprise is rated 8.0, while Microsoft BitLocker is rated 7.2. The top reviewer of Dell Encryption Enterprise writes "It has tiered administration and normal features of an encryption tool, but it is tough to manage and deploy and tedious to use for encryption". On the other hand, the top reviewer of Microsoft BitLocker writes "Brings us in compliance, works with our Microsoft tools, and is pretty simple to deploy". Dell Encryption Enterprise is most compared with Vormetric Data Security Platform, whereas Microsoft BitLocker is most compared with McAfee Complete Data Protection, ESET Endpoint Encryption, Symantec Endpoint Encryption, Sophos SafeGuard and Oracle Advanced Security. See our Dell Encryption Enterprise vs. Microsoft BitLocker report.
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