Datto Endpoint Detection and Response (EDR) vs VMware Carbon Black Cloud comparison

Datto Endpoint Detection and Response (EDR) vs. VMware Carbon Black Cloud

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.5%, down from 2.2% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.4%
Datto Endpoint Detection and Response (EDR)	1.5%
VMware Carbon Black Cloud	0.4%
Other	94.7%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2406663

Director at a computer software company with 11-50 employees

Effective risk response, easy deployment, and enhanced security

They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

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reviewer2771742

Sec consultant at a tech services company with 5,001-10,000 employees

Has supported consistent deployment across departments but needs better OS compatibility and detection performance

I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of the solution is very good, we have about 100 users on it right now, and we use it twice a week."

"The initial setup is pretty easy."

"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."

"It's a perfect solution. It integrates well into the environment."

"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."

"Its interface and pricing are most valuable. It is better than other vendors in terms of security."

"The dashboard is customizable."

"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."

More Cortex XDR by Palo Alto Networks pros

"The insight that the solution provides is the most valuable aspect."

"Datto Endpoint Detection and Response is a perfect product for endpoint security."

"The most valuable feature of Datto EDR is the visibility of the endpoints."

"The ease of deployment has been good."

"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."

"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."

"Mostly what we are using is CB Response, because we have a product on Carbon Black CB Response."

"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."

"They're highly stable in comparison with other solutions I have."

"Carbon Black Cb Response significantly reduced time to containment in the environment which enabled the isolation of incidents to single hosts or network segments."

"Carbon Black ensures the probability that any ransomware will be stopped before spreading."

More VMware Carbon Black Cloud pros

Cons

"The deployment is pretty hard."

"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."

"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."

"Limited remote connection."

"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."

"The technical support is not very good. I find the process difficult."

"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."

"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."

More Cortex XDR by Palo Alto Networks cons

"The inclusion of web filtering would be good."

"The deployment of the solution right now is terrible. We find it to be very bad."

"The solution should allow the automation of playbooks."

"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."

"The solution could improve by having more deployment methods."

"The threat intelligence feed could use some fine tweaking."

"They need to improve the batch console. It needs more capabilities."

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."

"The dashboard should be more user-friendly."

"The threat intelligence feed could use some fine tweaking."

"One of the big issues we're facing is that their solution doesn't support multi-tenants."

"Additionally, it is complex to use, and the pricing should be improved."

"I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version, so we couldn't actually update since it's a security tool, and it does not allow us to update."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"Cortex XDR's pricing is ok."

"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."

"The price of the solution is high for the license and in general."

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"This is an expensive solution."

"The pricing is a little bit on the expensive side."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"Our customers have expressed that the price is high."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."

"Datto Endpoint Detection and Response is not an expensive solution."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"The solution is very inexpensive so there is great cost savings to using it."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"Pricing for this solution could be made lower."

"VMware Carbon Black Cloud is an expensive solution."

"You need to pay for the licensing of the product. The pricing is costly."

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Top Industries

By visitors reading reviews

Construction Company

13%

Manufacturing Company

Computer Software Company

Financial Services Firm

Comms Service Provider

12%

Computer Software Company

12%

Manufacturing Company

Retailer

Financial Services Firm

Comms Service Provider

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	8

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What is your experience regarding pricing and costs for Infocyte HUNT?

The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.

What needs improvement with Infocyte HUNT?

The inclusion of web filtering would be good.

What is your primary use case for Infocyte HUNT?

They use Datto EDR as part of the solutions that we supply.

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...

What needs improvement with Carbon Black CB Response?

I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we coul...

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Comparisons

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

SentinelOne Singularity Complete vs Datto Endpoint Detection and Response (EDR)

Compared 17% of the time

CrowdStrike Falcon vs Datto Endpoint Detection and Response (EDR)

Compared 12% of the time

Microsoft Defender for Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 9% of the time

Intercept X Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 7% of the time

Bitdefender GravityZone EDR vs Datto Endpoint Detection and Response (EDR)

Compared 6% of the time

More Datto Endpoint Detection and Response (EDR) Competitors

Splunk SOAR vs VMware Carbon Black Cloud

Compared 14% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 11% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 7% of the time

ServiceNow Security Operations vs VMware Carbon Black Cloud

Compared 7% of the time

Fidelis Elevate vs VMware Carbon Black Cloud

Compared 6% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

Endpoint Detection and Response (EDR)

Download Datto Endpoint Detection and Response (EDR) product report

Datto Endpoint Detection and Response (EDR) report

VMware Carbon Black Cloud

Download VMware Carbon Black Cloud product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Infocyte HUNT

Carbon Black CB Response

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).

datto

Fortify Endpoint and Workload Protection

Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response.

Recognize New Threats

Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past.

Simplify Your Security Stack

Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Broadcom

Sample Customers

CBI Health Group, University Honda, VakifBank

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense

ALLETE belk

Datto Endpoint Detection and Response (EDR) vs. VMware Carbon Black Cloud