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Darktrace vs SuperAnnotate comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in AI Observability
6th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th)
SuperAnnotate
Ranking in AI Observability
36th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
Image Recognition Software (7th)
 

Mindshare comparison

As of July 2026, in the AI Observability category, the mindshare of Darktrace is 1.8%, down from 6.9% compared to the previous year. The mindshare of SuperAnnotate is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
SuperAnnotate0.4%
Other97.8%
AI Observability
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
YB
Civil Student at BDE GTI
Collaborative audio projects have become faster and maintain high-quality transcriptions
The best features SuperAnnotate offers in my experience are especially the lateral tab on the right side, which I can use to select options depending on the task I am working on. I can easily select the classification for each audio file in my case. The transcription interface is also user-friendly, which is what makes me appreciate this platform. These features make my work easier and more efficient during my project because I am able to perform a large volume of audio transcriptions and classifications in a very short period of time, all because of the easy interface that SuperAnnotate delivers. SuperAnnotate has positively impacted my organization and team by helping to finish projects faster and improving accuracy. The freelancing project I worked on was with OpenAI Train, and I can see they have been using SuperAnnotate for a long time because of its efficiency and high accuracy rates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is extremely stable and mature."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful."
"This is something that is really easy to implement in an organization, gives us good visibility about what is happening in our networks and on the system, and we like the transparency available within our infrastructure now."
"You have visibility, and it will find anything that you miss with other solutions."
"The active threat dashboard is the most valuable feature of this solution."
"I find the complete portfolio to be excellent."
"Provides great network protection."
"SuperAnnotate has improved productivity and helped achieve better results in my organization."
"These features make my work easier and more efficient during my project because I am able to perform a large volume of audio transcriptions and classifications in a very short period of time, all because of the easy interface that SuperAnnotate delivers."
 

Cons

"Darktrace needs to automate the reports of false positives, botnets and everything."
"They are too expensive compared with other vendors."
"One thing I would like is for Darktrace to flag SMB traffic more accurately. Currently, it only flags that SMB traffic has occurred, but it doesn't specify which file was being transferred. This makes it difficult to investigate incidents involving SMB traffic, as we don't have concrete evidence of what was being sent."
"As of now, I feel Darktrace can be improved to better detect end device activities, such as laptops or desktops, to bind it with our network."
"This is quite an expensive product so the pricing is something that can be improved."
"Updates keep coming, which is great, but I prefer a unified UI experience. The intelligence section and the incident view should be seamlessly connected in one view to avoid jumping between pages."
"I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint."
"The main portal needs improvement as it is difficult to use."
"One needed improvement is how to save each project, how to know each project has actually been saved, and to ensure that each project is secure from being manipulated by another party."
 

Pricing and Cost Advice

"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"Darktrace is quite an expensive solution."
"The tool's pricing is costly."
"The product is expensive."
"The pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What needs improvement with SuperAnnotate?
SuperAnnotate can be improved, but I think all the essentials are already there. For the tasks I am working on, transcription and classification for audio files, everything I needed was available. ...
What is your primary use case for SuperAnnotate?
My main use case for SuperAnnotate is transcribing children's audio transcriptions on a project that was six months long. I have worked on SuperAnnotate performing classification tasks as well as t...
What advice do you have for others considering SuperAnnotate?
In terms of collaboration, I appreciate the way the entire transcription pipeline is structured in SuperAnnotate because my project had many different phases in terms of the types of tasks that wer...
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
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