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Darktrace vs KerioControl comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users of Darktrace experience high returns and savings, enhanced system visibility, threat detection, and improved cybersecurity cost-effectiveness.
Sentiment score
7.0
KerioControl provides cost savings through bandwidth optimization, VPN efficiency, and management ease, despite concerns about rising licensing fees.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.7
Darktrace's customer support is highly rated for responsiveness and proficiency, with minor improvements suggested for complex deployments and specific regions.
Sentiment score
5.5
KerioControl's support is responsive yet sometimes delayed, with users desiring faster response times and fewer additional charges.
The challenge lies in waiting for a response after logging a ticket.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Any queries I have logged are responded to efficiently.
I have never needed to contact customer support as the product is easy to use.
 

Scalability Issues

Sentiment score
7.6
Darktrace is highly scalable, adaptable to enterprise environments, and supports both cloud-based and on-premise expansion with careful management.
Sentiment score
6.9
KerioControl is ideal for small to medium businesses, offering robust features but may require upgrades for extensive scaling.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
For scalability, I would rate it an eight out of ten because they integrate with many technologies.
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly stable, reliable, with 99.9% uptime, efficient performance, and excellent monitoring, rated favorably by users.
Sentiment score
7.4
KerioControl offers reliable performance with robust security for small to medium enterprises, despite minor hardware and configuration issues.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
 

Room For Improvement

Darktrace needs better integration, interface, pricing, reporting, user-friendliness, automation, documentation, and collaboration to reduce false positives and improve protection.
KerioControl needs improvements in VPN, user interface, support, performance, diagnostics, scalability, reliability, licensing, and logging features.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
The intelligence section and the incident view should be seamlessly connected in one view to avoid jumping between pages.
 

Setup Cost

Enterprise buyers have mixed pricing perceptions of Darktrace, with costs up to $350,000 annually and flexible payment options.
KerioControl is affordable with robust features, though some find the licensing model complex and renewal costs concerning.
The product is considered expensive compared to others.
The licensing cost is approximately eight dollars a year.
The pricing is costly in USD, and they charge based on device counts.
The price for the product is rated as ten out of ten.
 

Valuable Features

Darktrace provides AI-driven threat detection and autonomous response, offering real-time monitoring, high visibility, and minimal human intervention.
KerioControl offers comprehensive security, ease of use, reliable VPN, and a user-friendly interface for efficient management and protection.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
If more than 2.5 gigabytes of data have been pulled in a few minutes, it engages by blocking for one-hour intervals, alerts, and extends the block until it goes into full isolation if the violation continues.
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
Email Security (9th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
KerioControl
Ranking in Intrusion Detection and Prevention Software (IDPS)
19th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
57
Ranking in other categories
Firewalls (34th), Unified Threat Management (UTM) (11th)
 

Mindshare comparison

As of May 2025, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 19.4%, up from 17.9% compared to the previous year. The mindshare of KerioControl is 1.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Constantnos Achilleos - PeerSpot reviewer
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
23%
Comms Service Provider
9%
Financial Services Firm
9%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about KerioControl?
The solution provides feasibility regarding cyber privacy.
What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the product is rated as ten out of ten.
What needs improvement with KerioControl?
The logs could be improved for better clarity. It is difficult to understand when there is a threat attack, and handling firmware requires experience.
 

Comparisons

 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Triton Technical, McDonald's
Find out what your peers are saying about Darktrace vs. KerioControl and other solutions. Updated: April 2025.
851,471 professionals have used our research since 2012.