Both Dameware Remote Support and ManageEngine ADManager Plus offer valuable IT management capabilities. Based on user reviews, ManageEngine ADManager Plus has a slight upper hand due to its detailed administrative features and extensive reporting.
What features are offered by Dameware Remote Support in comparison to ManageEngine ADManager Plus?Dameware Remote Support offers efficient remote control features, fast connection speeds, and trouble-free troubleshooting tools. ManageEngine ADManager Plus provides comprehensive Active Directory management tools, detailed reporting functionalities, and extensive administrative features.
What areas of improvement can be found in Dameware Remote Support in comparison to ManageEngine ADManager Plus?Users suggest Dameware could enhance integration options, offer better approval processes, and improve user experience. ManageEngine ADManager Plus needs better handling of large AD environments, improvements in user permissions, and a more simplified interface.
How is the ease of deployment and customer service of Dameware Remote Support in comparison to ManageEngine ADManager Plus?Dameware Remote Support is viewed as straightforward to deploy with an intuitive setup process and responsive customer service. ManageEngine ADManager Plus has a more complex deployment process but offers solid and supportive customer service.
What setup costs and ROI can be seen with Dameware Remote Support in comparison to ManageEngine ADManager Plus?Dameware Remote Support has competitive pricing and quick ROI due to straightforward use and efficient remote capabilities. ManageEngine ADManager Plus, although more expensive, justifies its cost through advanced features and long-term value benefits.
| Product | Market Share (%) |
|---|---|
| ManageEngine ADManager Plus | 12.6% |
| Dameware Remote Support | 1.4% |
| Other | 86.0% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 8 |
| Large Enterprise | 3 |
ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.
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