They're a newer company, so they're working on their UI a lot. Sometimes the UI is a little glitchy. They're working on different things and making efforts, so that's totally forgivable. But regarding their scraping abilities, things could be solidified. There are definitely improvements that could be made on the specificity for setting certain queries. Step-by-step videos would be useful, instead of a book of instructions, because they're a new tool. They're now getting to the point where video training would be useful, or even live training. More digestible video instructions or opportunities for training, so that you actually learn hands-on, would help.
