Cybereason XDR vs Trend Micro Worry-Free Services Suites comparison

Cybereason XDR vs. Trend Micro Worry-Free Services Suites

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason XDR

Ranking in Extended Detection and Response (XDR)

22nd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro Worry-Free Serv...

Ranking in Extended Detection and Response (XDR)

14th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Email Security (13th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cybereason XDR is 0.8%, up from 0.7% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
Trend Micro Worry-Free Services Suites	1.1%
Cybereason XDR	0.8%
Other	98.1%

Extended Detection and Response (XDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Integration of multiple firewalls enables advanced threat detection

The integration of data from firewalls and Active Directory is most valuable. Cybereason XDR facilitates two-way communication, where the firewall sends data to the Cybereason system, and it can communicate with the firewall to stop unwanted communication. Customers can deal with multiple types of firewalls with ease. The behavioral analytics help detect advanced threats when attackers use existing software. The multilayered protection approach, including NGAV, integrates XDR detection with antivirus to assess and counter threats effectively.

Read full review

Mohammed Zain

Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery

Achieve effective email management while identifying areas for security upgrades

There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration of data from firewalls and Active Directory is most valuable."

"The solution has an investigation feature, which is useful for building storylines."

"Cybereason XDR's most useful feature is the investigation."

"The integration of data from firewalls and Active Directory is most valuable."

"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."

"The load balancer feature is excellent."

"The most important feature is behaviour detection."

"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."

"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."

"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."

"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."

"The most valuable feature of the solution is the ease of deployment."

More Trend Micro Worry-Free Services Suites pros

Cons

"There could be more integrations with other data sources like NDR systems."

"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."

"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."

"Cybereason's customer support could be better."

"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."

"Network vulnerability scanning could be improved."

"The EDR part of the product is an area of concern where improvements are required."

"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."

"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."

"The solution’s scalability is limited."

"The pricing of Trend Micro is a little bit higher compared to Sophos."

"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."

More Trend Micro Worry-Free Services Suites cons

Pricing and Cost Advice

"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."

"I rate the tool's pricing a five out of ten."

"We pay a yearly licensing fee for the solution, which is too expensive."

"The product is available at a very good price point."

See which vendors are best for you

Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.

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869,202 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

13%

Financial Services Firm

Comms Service Provider

Computer Software Company

16%

Comms Service Provider

10%

Security Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2

Questions from the Community

What needs improvement with Cybereason XDR?

There could be more integrations with other data sources like NDR systems. Additionally, technical support has been slow in recent times. Enabling multifactor authentication has been problematic fo...

What is your primary use case for Cybereason XDR?

I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than their desktops. It is especially used in the manufacturing industry, yet not exclusi...

What advice do you have for others considering Cybereason XDR?

I rate Cybereason XDR a nine out of ten. I recommend having hands-on experience and doing some threat hunting to familiarize yourself with the handling.

What do you like most about Trend Micro Worry-Free Sevices Suits?

The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...

What needs improvement with Trend Micro Worry-Free Sevices Suits?

What is your primary use case for Trend Micro Worry-Free Sevices Suits?

I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...

Microsoft Defender XDR vs Cybereason XDR

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Product Reports

Extended Detection and Response (XDR)

Download Cybereason XDR product report

Trend Micro Worry-Free Services Suites

Download Trend Micro Worry-Free Services Suites product report

Trend Micro Worry-Free Services Suites report

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, and managed monitoring services. Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

Cybereason

Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.

This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.

What are the most important features?

Behaviour Detection: Identifies threats using heuristics.
Efficient Resource Usage: Operates without significant system drag.
Endpoint and Malware Detection: Ensures robust virus and threat mitigation.
Antivirus and Ransomware Protection: Safeguards devices from malicious software and ransomware attacks.
Web Filtering: Monitors and restricts access to specific websites.
Device Control: Manages and restricts removable device usage.
Multi-Tenancy: Streamlines management across multiple tenants.
Cloud App Security: Protects Office 365 and Gmail from threats.
XDR Feature: Enhances threat detection across endpoints, networks, and cloud apps.

What benefits or ROI should users look for in the reviews?

Improved Security: Comprehensive endpoint and cloud protection enhances overall security.
Resource Efficiency: Minimal system impact ensures devices operate smoothly.
Ease of Deployment: Fast and simple configuration and installation processes.
Comprehensive Threat Management: Ability to manage and mitigate a wide range of cyber threats.
Enhanced Management: Multi-tenancy provides effective administration across different units.

Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.

Trend Micro

Sample Customers

MOTOROLA MOBILITY

Information Not Available

Cybereason XDR vs. Trend Micro Worry-Free Services Suites