We performed a comparison between Cybereason Endpoint Detection & Response and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The initial setup is not overly complicated."
"The initial setup process is straightforward."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"The interface is user-friendly."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"Technical support has been very good. They're quick to respond to any problems."
"The pricing, if compared to other products, is cheap."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The product is quite affordable."
"Technical support has been very good. They are helpful and responsive."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"The solution is stable."
"Advanced level endpoint firewall, which helps to block unwanted and malicious traffic."
"The solution is not stable."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Making the portal mobile friendly would be helpful when I am out of office."
"The only minor concern is occasional interference with desired programs."
"We find the solution to be a bit expensive."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"They need to improve their technical support services."
"It initially took some time to deploy."
"The product's reporting isn't great."
"There can be problems with the EDI."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"The adware module could be improved."
"The solution could be more user-friendly."
"The solution lacks the automation I need."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"We would like to see more options in the help menu for users."
"They should have better support for different languages and auto-upgrading."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"The solution could have a more user-friendly interface."
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Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Darktrace, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Cybereason Endpoint Detection & Response vs. ESET Endpoint Protection Platform report.
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