CyberArk Endpoint Privilege Manager and ESET PROTECT Enterprise compete in the endpoint security and privilege management category. Based on the data, CyberArk seems to have the upper hand in privilege management, while ESET leads in endpoint protection.
Features: CyberArk Endpoint Privilege Manager excels in managing and resetting passwords, application control, and integrating with CI/CD pipelines. It supports Just-In-Time Access and provides advanced threat analytics. ESET PROTECT Enterprise offers strong security features with dynamic folders and Zero-Day Protection. It includes reliable EDR capabilities and allows easy management of resources.
Room for Improvement: CyberArk Endpoint Privilege Manager could improve user-friendliness, streamline policy creation, and enhance performance alongside support response times. Integration with Linux and Unix systems poses a challenge. ESET PROTECT Enterprise needs better automation and performance improvements, particularly on home computers. Its EDR solution is developing, and on-premise mobile device management could be expanded.
Ease of Deployment and Customer Service: CyberArk Endpoint Privilege Manager offers diverse deployment models, including hybrid cloud, which suits various IT environments, though the quality of technical support varies. ESET PROTECT Enterprise mainly operates on-premises but also includes public cloud options, receiving generally favorable feedback for technical support, yet improvements in access and complication handling are suggested.
Pricing and ROI: CyberArk Endpoint Privilege Manager is seen as expensive with pricing based on privileged users and sessions, suited for large enterprises due to cost and complexity but offering a strong return on investment by enhancing security. ESET PROTECT Enterprise is considered affordable, with lower licensing costs than many competitors, providing good value without being the cheapest. Both products offer significant protective benefits that can contribute to substantial returns, although measuring ROI can be challenging in security fields.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
The return on investment is excellent due to its functionality and ease of installation.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
We engage them when needed and receive prompt responses that typically resolve our issues.
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
CyberArk Endpoint Privilege Manager is quite scalable.
The available reports and other security tools assist in scaling it according to my organization's needs.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
It is a robust solution that has effectively supported our environment without major issues.
Since implementing it, we have not experienced any outages or stability issues.
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Currently, no user-based policy option is available inside the EPM console.
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
The most valuable feature is the ability to control users with admin rights.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
CyberArk Endpoint Privilege Manager, a critical and foundational endpoint control addresses the underlying weaknesses of endpoint defenses against a privileged attacker and helps enterprises defend against these attacks through removing local admin rights, enforcing least privilege, and implementing foundational endpoint security controls across all Windows, macOS and Linux endpoints from hybrid to cloud environments.
Click here for a free 30 day trial: CyberArk Endpoint Privilege Manager free trial
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
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