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CustomerMatrix vs Inbenta Search comparison

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CustomerMatrix Logo
CustomerMatrix
31 views|12 comparisons
Inbenta Logo
Inbenta Search
108 views|75 comparisons
Ranking
21st
out of 23 in Indexing and Search
Views
31
Comparisons
12
Reviews
0
Average Words per Review
0
Rating
N/A
16th
out of 23 in Indexing and Search
Views
108
Comparisons
75
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Polyspot
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CustomerMatrix
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Inbenta
Overview
PolySpot Enterprise Search is a search and browsing solution that offers users a full overview of information from multiple sources, stored both within and outside the company.

Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.

Offer
Learn more about CustomerMatrix
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Learn more about Inbenta Search
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Sample Customers
Allianz, BNP Paribas, Vinci, EADS, Jacobs
Groupon, Schlage, 8x8, GOL, Allegion, Skyscanner

CustomerMatrix is ranked 21st in Indexing and Search while Inbenta Search is ranked 16th in Indexing and Search. CustomerMatrix is rated 0.0, while Inbenta Search is rated 0.0. On the other hand, CustomerMatrix is most compared with , whereas Inbenta Search is most compared with .

See our list of best Indexing and Search vendors.

We monitor all Indexing and Search reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.