CrowdStrike Falcon vs Zscaler Client Connector comparison

CrowdStrike and Zscaler are both solutions in the Endpoint Detection and Response (EDR) category. CrowdStrike is ranked #1 with an average rating of 8.6, while Zscaler is ranked #52 with an average rating of 8.0. Additionally, 96% of CrowdStrike users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

CrowdStrike Falcon

Read 126 CrowdStrike Falcon reviews

29,652 Views
21,761 Comparison Views

96% willing to recommend

Zscaler Client Connector

Read 2 Zscaler Client Connector reviews

119 Views
87 Comparison Views

100% willing to recommend

CrowdStrike Falcon

Zscaler Client Connector

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

CrowdStrike Falcon and Zscaler Client Connector compete in the cybersecurity space, with the former having an edge in endpoint protection and the latter in cloud connectivity features.

Features: CrowdStrike Falcon is known for threat detection, rapid response, and endpoint security capabilities. It integrates threat intelligence with real-time analytics and supports multiple operating systems. Zscaler Client Connector offers complete cloud security, ease of integration with IT infrastructure, and protection of remote users and applications. It also enables seamless cloud connectivity and provides direct-to-cloud access for authorized personnel.

Ease of Deployment and Customer Service: CrowdStrike Falcon is praised for its easy installation process and quick setup, backed by comprehensive support services. Its deployment is straightforward, minimizing downtime. Zscaler Client Connector requires detailed configuration, involving extensive integration, but offers exceptional customer support to guide users. This support is more personalized compared to CrowdStrike, which focuses on strategic service rather than on-demand assistance.

Pricing and ROI: CrowdStrike Falcon provides a scalable pricing model that ensures cost efficiency, delivering significant ROI through reduced deployment time and maintenance costs. Zscaler Client Connector has a higher initial cost due to its emphasis on full-spectrum cloud security. Despite this, it offers substantial long-term ROI, justified by its extensive capabilities, which could balance the upfront investment.

To learn more, read our detailed Endpoint Detection and Response (EDR) Report (Updated: January 2025).

Buyer's Guide

Endpoint Detection and Response (EDR)

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Ranking in Endpoint Detection and Response (EDR)

1st

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

126

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)

Zscaler Client Connector

Ranking in Endpoint Detection and Response (EDR)

52nd

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Chintan-Vyas

Associate Director at KPMG

Easy to set up with good behavior-based analysis but needs a single-click recovery option

Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.

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Carlos Snel

Director at Aquila ICT Solutions

Allows our IT department to easily analyze any connection issues

There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduce latency, especially in areas like South America and Africa, though this does not directly relate to the Client Connector.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's ability to do threat hunting is really great, quite robust, and even allows you to do hygiene stuff."

"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."

"The solution's most valuable feature is that it is robust and can detect almost every malicious activity that occurs within the endpoint."

"CrowdStrike is deployed on every workstation, so policy changes can be enforced on all of them. It lowers the manual work on each of the workstations. It has helped us manage device usage in our environment."

"The features I like the most are the response time and the dashboard are both excellent."

"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."

"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."

"This solution has made the lives of the IT staff much easier, compared to the previous one."

More CrowdStrike Falcon pros

"The solution operates in the background seamlessly without the user noticing."

"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."

"I'd rate the solution nine out of ten."

Cons

"As the company has grown, the technical support has felt less personal."

"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."

"In the future release of CrowdStrike Falcon, they should add a sandbox feature."

"I would like a centralized deployment where I could roll out or push it to all endpoints."

"In a future release, I would like to see more integrations for data breaches and security features."

"The content-filtering features for children could be improved. We have young grandchildren aged 12 and 8. My daughter, their mother, wants to keep them from getting in trouble on the net. She looked at all these other solutions from Google, Microsoft, etc., and she couldn't figure out how to make any of those work. I told her that I bet CrowdStrike could handle this. Sure enough, CrowdStrike can do exactly that. It's the same solution that the Defense Department gets. It works, but it's a little complicated to implement. It could be simpler to set the policies."

"The management reporting functionality needs to be improved."

"CrowdStrike costs a little more than its competitors."

More CrowdStrike Falcon cons

"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."

"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."

Pricing and Cost Advice

"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."

"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."

"The price of CrowdStrike Falcon is reasonable."

"The licensing model is straightforward. We choose the features we want and we then can download the package we want."

"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."

"The solution isn't very costly; it's affordable."

"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."

"The pricing could be reduced. If it was more reasonable that would be great."

More CrowdStrike Falcon pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

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How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What is your experience regarding pricing and costs for Zscaler Client Connector?

Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.

See all answers

What needs improvement with Zscaler Client Connector?

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What is your primary use case for Zscaler Client Connector?

The primary use case for Zscaler Client Connector is acting as a proxy for security. It ensures a secure connection through Zscaler, integrating the proxy with the necessary security level for cont...

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Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 6% of the time

Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon

Compared 5% of the time

Kaspersky Endpoint Security for Business vs CrowdStrike Falcon

Compared 4% of the time

Symantec Endpoint Security vs CrowdStrike Falcon

Compared 3% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 3% of the time

More CrowdStrike Falcon Competitors

Microsoft Defender for Endpoint vs Zscaler Client Connector

Compared 100% of the time

More Zscaler Client Connector Competitors

Product Reports

Buyer's Guide

CrowdStrike Falcon

May 2025

Download CrowdStrike Falcon product report

Buyer's Guide

Endpoint Detection and Response (EDR)

January 2025

Download Zscaler Client Connector product report

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface

No data available

Overview

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.

What are the key features of CrowdStrike Falcon?

Real-time Threat Detection: Provides immediate threat identification and response.
Lightweight Agent: Minimal impact on system performance.
Cloud-native Architecture: Ensures flexibility and scalability.
Advanced AI Capabilities: Enhances threat detection and prevention.
Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
Detailed Reporting: Facilitates compliance and forensic analysis.
Security Tool Integration: Seamless integration with other tools.
Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

Improved Threat Detection: Identifies sophisticated threats, reducing risk.
Enhanced System Performance: Lightweight agent ensures minimal disruption.
Faster Response Times: Swift reaction to incidents minimizes damage.
Better Compliance: Detailed logs meet regulatory requirements.
Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike

Zscaler Client Connector streamlines secure remote access by addressing security needs with scalable solutions, improving network performance. It is crucial for businesses seeking comprehensive network protection and seamless connectivity.

Zscaler Client Connector provides secure remote access enhancements by integrating security capabilities within a unified platform. This ensures that users remain protected while accessing applications or data from any location. The deployment of Zscaler Client Connector enables organizations to efficiently manage remote workforce security, enhance network visibility, and reduce latency issues. By refining user access controls, businesses can minimize risks and safeguard sensitive information without compromising performance.

What are the most important features of Zscaler Client Connector?

Seamless Integration: Simplifies the integration with existing IT infrastructure for quick deployment.
Cloud Scalability: Offers scalable solutions to accommodate growing network demands.
Real-time Visibility: Provides detailed insights into network traffic and user activity.
Advanced Threat Protection: Blocks malware and unauthorized access attempts.

What benefits or ROI should users consider?

Improved Security: Enhanced protection reduces the risk of data breaches.
Cost Efficiency: Lowers operational costs by reducing reliance on traditional infrastructure.
Performance Optimization: Streamlines connectivity to boost productivity.
User Satisfaction: Simplifies remote access, enhancing user experience.

In industries such as finance and healthcare, integrating Zscaler Client Connector ensures compliance with stringent data protection standards while maintaining operational efficiency. The scalable design allows businesses to adapt to varying demands, providing a robust security framework suitable for dynamic environments.

Zscaler

Buyer's Guide

Endpoint Detection and Response (EDR)

January 2025

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