No more typing reviews! Try our Samantha, our new voice AI agent.

Cross-Enterprise Application Performance Management vs ManageEngine Applications Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
51st
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Cloud Monitoring Software (34th)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.9%
Cross-Enterprise Application Performance Management0.4%
Other98.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed  Shahpoup - PeerSpot reviewer
Senior Deputy Manager, ITSM Architect at ICT Misr
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support and documentation are quite good."
"The documentation and the technical support are both quite good."
"All solutions from Broadcom are very easy to install."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"Depending on the size of the environment, this is a solution that I recommend."
"The features on the dashboard of ManageEngine Application Manager are much better than these other solutions, and I found that those solutions can be quite costly in comparison."
"I found Application Manager better than other products, including Solarwinds, because there are so manys option in Application Manager that makes it unique, such as supporting all servers, networks, cloud systems etc."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The most valuable features are: Takes care of all IT monitoring in one console: Server, apps and business services."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The initial setup was straightforward, without complexity."
 

Cons

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."
"They lack support and presence in Egypt."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"My suggestion for improving this feature is to also monitor the end-user experience for application clients and servers."
"They can improve the post-processing of the data."
"The dashboards in the interface need a lot of work."
"It can’t be configured to store APM Insight data for more than one month."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"Its price is good."
"The solution's licensing costs are yearly."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"It is a cost-effective solution."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
 

Also Known As

CA Cross-Enterprise Application Performance Management
Applications Manager
 

Overview

 

Sample Customers

NIIT Technologies, Cetip Safeguards
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about Cross-Enterprise Application Performance Management vs. ManageEngine Applications Manager and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.