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Cross-Enterprise Application Performance Management vs ManageEngine Applications Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
86th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
46th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Cloud Monitoring Software (33rd)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.8%
Cross-Enterprise Application Performance Management0.4%
Other98.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed  Shahpoup - PeerSpot reviewer
Senior Deputy Manager, ITSM Architect at ICT Misr
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation and the technical support are both quite good."
"All solutions from Broadcom are very easy to install."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The most valuable feature of this solution is its ease of use."
"ManageEngine Applications Manager's installation is pretty easy."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"The initial setup was straightforward, without complexity."
"I am impressed with the tool's reporting feature which is simple."
"I used it extensively for a year, and prior to that, I was very comfortable."
 

Cons

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."
"They lack support and presence in Egypt."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"It can’t be configured to store APM Insight data for more than one month."
"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"More modem support for SMS feature."
"I would like the solution to improve the ability to track services."
"My suggestion for improving this feature is to also monitor the end-user experience for application clients and servers."
"Technical support can be problematic. They usually support us from India, but because of compliance requirements, that is not an acceptable support solution in Pakistan."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
"It is a cost-effective solution."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The solution's licensing costs are yearly."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
 

Also Known As

CA Cross-Enterprise Application Performance Management
Applications Manager
 

Overview

 

Sample Customers

NIIT Technologies, Cetip Safeguards
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about Cross-Enterprise Application Performance Management vs. ManageEngine Applications Manager and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.