CRITICALSTART vs DNIF HYPERCLOUD comparison

Critical Start and NETMONASTERY are both solutions in the Security Orchestration Automation and Response (SOAR) category. Critical Start is ranked #27, while NETMONASTERY is ranked #28. Critical Start holds a 0.6% mindshare in SOAR, compared to NETMONASTERY’s 1.0% mindshare. Additionally, 100% of Critical Start users are willing to recommend the solution, compared to 85% of NETMONASTERY users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 5, 2024

DNIF HYPERCLOUD and CRITICALSTART are competing cybersecurity solutions in the enterprise security sector. CRITICALSTART displays an advantage in features offering stronger support with sophisticated capabilities.

Features: DNIF HYPERCLOUD provides strong anomaly detection, advanced threat intelligence, and automated response capabilities. CRITICALSTART includes proactive threat management, comprehensive analytics, and powerful incident response tools.

Room for Improvement: DNIF HYPERCLOUD could enhance its feature set depth and improve real-time response efficacy. CRITICALSTART may need to streamline user experience and optimize feature integrations. DNIF HYPERCLOUD's user interface could use more intuitive design, while CRITICALSTART might benefit from enhanced deployment simplicity.

Ease of Deployment and Customer Service: DNIF HYPERCLOUD is noted for a simple deployment, requiring minimal technical intervention, making it ideal for organizations needing quick deployment. CRITICALSTART, while offering a more complex deployment, backs its solution with superior customer service and extensive support and training resources.

Pricing and ROI: DNIF HYPERCLOUD is positioned as cost-effective, providing a strong ROI with lower upfront costs. CRITICALSTART, although requiring higher initial investment, offers significant long-term value with extensive features and threat management efficiency, thereby providing a commendable ROI.

To learn more, read our detailed CRITICALSTART vs. DNIF HYPERCLOUD Report (Updated: December 2025).

Buyer's Guide

CRITICALSTART vs. DNIF HYPERCLOUD

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

As of January 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.9%, up from 4.5% compared to the previous year. The mindshare of CRITICALSTART is 0.6%, up from 0.2% compared to the previous year. The mindshare of DNIF HYPERCLOUD is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Market Share Distribution
Product	Market Share (%)
Torq	4.9%
CRITICALSTART	0.6%
DNIF HYPERCLOUD	1.0%
Other	93.5%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Nimrod Vardi

Global IT Director at OpenWeb

Automation workflows have transformed our IT, enabling secure just-in-time access control

We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.

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Justin Hadley

Sr. Manager, Security Engineering at a financial services firm with 501-1,000 employees

The transparency of data in the platform is perfect: You see everything as they are seeing it

Their Zero Trust Analytics Platform (ZTAP) engine, which is kind of their correlation engine, is by far and away one of the best in the business. We can filter and utilize different lists to build out different alerts, such as, what to alert on and when not to alert. This engine helps reduce our number of alerts and false positives. The service's Trusted Behavior Registry helps the provider solve every alert. The way that they have it built out is very intelligent. The way every alert comes in, it gets triaged one direction or another. If it is already a false positive, then it is still getting addressed and reviewed on a regular cadence. Also, true positive alerts get escalated to the appropriate personnel. Its mobile app is great. The ability just to be able to quick reference and see what's coming in when you're on the move or go. You don't always need to have your computer or laptop handy, because you can operate it just from the mobile app. It can communicate with analysts, which is great. The mobile app is great at affecting the efficiency of our security operations. Those guys are using it throughout the day, whether that be at the office, home, or off hours. Typically, they triage from the mobile app. Then, if an escalation needs to be done on a computer, they will pull out a computer. We were on the original UI for a few years, so the updated UI has been a refreshing change. It has significantly more ability to filter and translate data, then load that data. It is rather intuitive to click through for some of our junior analysts or interns, especially as we are starting to onboard and teach them different aspects of the security operations team.

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Kishore Tiwari

Deputy General Manager - Information Security (Lead ISA) at a energy/utilities company with 1,001-5,000 employees

Development from open sources is very valuable but a huge infrastructure is required

The solution's command line should be simpler so that routine commands can be used. The search configuration is a bit different than other OEMs or SIEM solutions like ArcSight or QRadar that are easy to search because they operate similarly. The logic is there and the solution supplies a pretty good explanation. Basically, DNIF spelled out is the opposite of FIND. You have to find commands whenever you want to search something. For example, a highway gets you to your destination but there is an alternate way people don't yet know about. Gartner or Forrester haven't yet studied it. We were a bit nervous when we were trying to get familiar with the solution. We wondered if we could realize ROI because the commands and ways of pulling data were different to us. We raised a case with the support team and their professionals provided the needed support. The command line is user friendly once you understand it. If you need immediate use, then you might want to get assistance from someone who is well-versed in methods for using key patterns to find things. Lengthier files for threat hunting or analysis are needed. The correlation happens, but exporting a large number of files to abstract them is not possible. For example, I want to present raw data to management so I should be able to customize a date range in my query and download the files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

"What I appreciate most about Torq is that it is an essential part of our system."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"The most valuable feature of their service is their tuning... If we were getting 1,000 alerts a day without them, they tune it until they know what to do for 999 of them, and one will make it through to us per day. That tuning is the most valuable part of their solution."

"The way that the user interface presents data enables our team to be able to make decisions significantly quicker, rather than have to dig into the details or go back to the original tools."

"There are two parts of CRITICALSTART's services that are most valuable to us. The MDR solution where they monitor our computers, laptops, and users across the board; and their knowledge of Palo Alto firewalls."

"I also use their mobile app. It's very easy to use and very convenient to be able to respond to alerts wherever you are. I love the app. You can respond and communicate, per ticket, with their SOC in near real-time. The response is very quick."

"The quick interaction between the agents is the most valuable feature. If we have questions, they're quick to answer. If we make a change to our system, they quickly make the changes that are necessary to filter the logs correctly."

"From where we were prior to going into them, the service has increased our analysts’ efficiency to the point that they can focus on other areas of the business. It gives me the ability to allow analysts to do Level 3 and 4 work and stay out of the weeds of the alerts, where you tend to get alert fatigue. The service takes care of much of the Tier 1 and Tier 2 triage. It is more effective than what we had been used to, because it allows the filtering of Level 1 and Level 2 type alerts to be taken care of. This leaves less for us to handle, which is a good thing."

"Customer service and their response are phenomenal. I would give their customer support a nine point five (out of 10). Our easy access to their SOC analyst, sales team, and leadership team instills confidence in me that they are there for us 24/7."

"Outside of using the platform to manage alerts, the feature of the service that we get the most value from is being able to reach out to them and say, "Hey, we might go buy a SIEM," for example. They give us their overview of what's out there, what they've dealt with, what they integrate with, and what that looks like. That's been pretty powerful over the years for us."

More CRITICALSTART pros

"The dashboard is helpful, and it creates visualizations to let staff review event data and identify patterns and anomalies."

"I like the MITRE table, a feature I saw for the first time in the same solution. There was one MITRE tactic table, which can be used to identify threats if you have all kinds of rules enabled or if you have rules for all the tactics in the MITRE table. There are 14 tables in MITRE, and those 14 tables consist of multiple columns, tactics, and techniques. It was one of the first SIEM tools I saw that had that particular MITRE table. On that basis, you can create new rules and identify existing ones. At any point, if an alert is triggered, it will try to match it to any of those MITRE tactics. I liked that creating a workbook on MITRE business was straightforward. I also like that you can search using SQL or DQL."

"The response time on queries is super-fast."

"Has a great search capability."

"The most valuable feature of the solution is the number of EPS it can handle."

"The beauty of the solution is that you can develop infrastructure for a data lake using open sources that are separate from the licenses."

"The User Behavior Analytics is a built-in threat-hunting feature. It detects and reports on any kind of malware or ransomware that enters the network."

"Great for scaling productivity for log monitoring purposes."

More DNIF HYPERCLOUD pros

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"The initial deployment of Torq was not easy."

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"The UI has become slower but it's not something I would call them out on."

"They just did a user interface overhaul to the website portal that you use for troubleshooting tickets. The old one was fine. The new one is not intuitive..."

"The updated UI is actually pretty bad. Regarding the intuitiveness, it is fairly easy to use, but the responsiveness, on a scale of one to 10, is a one. It's really poor performance."

"There is room for improvement with the new UI, and that's about it. I would like to see a more intuitive design."

"In terms of responsiveness, when I open up an alert, sometimes it takes a bit of time to load. However, it only happened once or twice."

"The biggest room for improvement is not necessarily in their service or offering, but in the products that they support. I would like them to further their knowledge and ability to integrate with those tools. They have base integrations with everything, and we haven't come across anything. They should just continue to build on that API interface between their applications and other third-party consoles."

"During the six-month integration and rollout, there were some bumpy roads along the way. There were communication breakdowns between the project manager, CRITICALSTART leadership, and us (as the customer). I expressed my displeasure during the integration in their inability to effectively communicate when there were holdups or issues. They were going through some growing pains at that time, but they have been right there for us ever since."

"It has frustrated us that they don't have a native Slack integration, because most things do now. That's something we've asked for, for years, and it just doesn't really seem like it's a priority."

More CRITICALSTART cons

"I feel that DNIF needs to invest more in marketing, considering that it operates at a very competitive speed."

"I think DNIF HYPERCLOUD can implement the ability to export more than 100,000. At the moment, we can't go beyond that. So many times, if you're checking for the firewall logs and working on something related to authentication or network-related traffic, while that log count is low, the account goes beyond that. You can't restrict the logs or the amount of data you can export. It's very important for my situation. It would be better if they could increase the capacity of exports. Although there are many more types of searching in DNIF HYPERCLOUD, people still struggle to query out what they want because not everyone is good at SQL or DQL. The easiest way to query out in DNIF is using the GUI-based interface. But in the GUI interface, you can use operator calls. It gets tricky when you want to search for a specific type of event. You don't know where it will be passed and whether it will be consistent. In the initial phase, it's tough for us to use DNIF. You cannot pass every event in a stable DNIF. When we used that particular tool, we used to get those logs, but sometimes many things are not getting passed. So, we used to export the sheet or export the data into Excel and weigh the required details. In the next release, I would like them to improve the export of the columns and make the application more user-friendly. I would also like a threat-hunting feature in the next release."

"The solution's command line should be simpler so that routine commands can be used."

"There are currently some issues with machine learning plug-ins."

"The EBA could be improved."

"The solution should be able to connect to endpoints, such as desktops and laptops... If this solution had a smart connector to these logs- Windows, Linux, or any other logs - without affecting the performance of the connector, that would be wonderful."

"Dependency on the DNIF support team was frustrating."

"The vendor is fairly new and it's not as big as some of the international competitors. It's not a mature product. If you ask them to move data, it might take a lot of time."

Pricing and Cost Advice

Information not available

"The pricing of other services was so insane that they weren't even an option."

"Overall, for what I'm paying for it, and the benefit I'm getting out of it, it is right where it needs to be, if not a little bit in my favor. For what it costs me to actually have this service, I could afford one internal person to do that job, but now I have a team of 10 or more who are doing that job, and they don't sleep because they work shifts."

"As far as the expense goes, it's very competitive pricing and the services you get are almost like you have a person on your team."

"The pricing has always been competitive. They have always been good to us. They will make it a fight. They don't try to hide anything; it's always been fully transparent and well-worth what we pay for it."

"I've told CRITICALSTART that I think the managed service they provide is cheaper than it should be. It's a really good deal."

"There are contractual penalties if their SLAs are not met. This commitment was very important in our decision to go with this service, because not having downtime is extremely important to us. The providers has not missed an SLA in the 18 months that I have worked with them."

"It costs a lot for what we felt comfortable to spend."

"The solution requires a huge infrastructure and that is costly."

"Price-wise, the product is quite economical. I rate the solution's price as three or four on a scale of one to ten, where one is considered to be a very economically priced tool."

"The pricing is based on the log size."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Healthcare Company

Real Estate/Law Firm

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Transportation Company

10%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What needs improvement with Torq?

From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...

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What is your primary use case for Torq?

I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...

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What advice do you have for others considering Torq?

One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...

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What needs improvement with DNIF HYPERCLOUD?

A lot of people don't know about DNIF HYPERCLOUD, but they do know about products like Splunk, QRadar, ArcSight, and ...

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What is your primary use case for DNIF HYPERCLOUD?

DNIF HYPERCLOUD is a good SIEM solution. One of the tools' features is very high scalability in terms of the events g...

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What advice do you have for others considering DNIF HYPERCLOUD?

The tool's ability in the area of its analytic capabilities has enhanced our company's security poster in a good way,...

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Comparisons

Tines vs Torq

Compared 48% of the time

Splunk SOAR vs Torq

Compared 13% of the time

Blink Ops vs Torq

Compared 12% of the time

Palo Alto Networks Cortex XSOAR vs Torq

Compared 10% of the time

Swimlane vs Torq

Compared 7% of the time

More Torq Competitors

ServiceNow Security Operations vs CRITICALSTART

Compared 15% of the time

Red Canary vs CRITICALSTART

Compared 14% of the time

Palo Alto Networks Cortex XSOAR vs CRITICALSTART

Compared 12% of the time

ReliaQuest GreyMatter vs CRITICALSTART

Compared 11% of the time

Arctic Wolf Managed Detection and Response vs CRITICALSTART

Compared 10% of the time

More CRITICALSTART Competitors

Splunk Enterprise Security vs DNIF HYPERCLOUD

Compared 16% of the time

Elastic Security vs DNIF HYPERCLOUD

Compared 10% of the time

Seceon Open Threat Management Platform vs DNIF HYPERCLOUD

Compared 8% of the time

IBM Security QRadar vs DNIF HYPERCLOUD

Compared 8% of the time

Fortinet FortiSIEM vs DNIF HYPERCLOUD

Compared 6% of the time

More DNIF HYPERCLOUD Competitors

Product Reports

Buyer's Guide

Torq

January 2026

Download Torq product report

Buyer's Guide

CRITICALSTART

January 2026

Download CRITICALSTART product report

Buyer's Guide

DNIF HYPERCLOUD

January 2026

Download DNIF HYPERCLOUD product report

Also Known As

No data available

Critical Start, CriticalStart

No data available

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

The cybersecurity landscape is growing more complex by the day with the arrival of new threats and new tools supposedly designed for combating them. The problem is it’s all creating more noise and confusion for security professionals to sort through.

CRITICALSTART is the only MDR provider committed to eliminating acceptable risk and leaving nothing to chance. They believe that companies should never have to settle for “good enough.” Their award-winning portfolio includes end-to-end Professional Services and Managed Detection and Response (MDR). CRITICALSTART MDR puts a stop to alert fatigue by leveraging the Zero Trust Analytics Platform (ZTAP) plus the industry-leading Trusted Behavior Registry, which eliminates false positives at scale by resolving known-good behaviors. Driven by 24x7x365 human-led, end-to-end monitoring, investigation and remediation of alerts, their on-the-go threat detection and response capabilities are enabled via a fully interactive MOBILESOC app.

Critical Start

DNIF HYPERCLOUD is a cloud native platform that brings the functionality of SIEM, UEBA and SOAR into a single continuous workflow to solve cybersecurity challenges at scale. DNIF HYPERCLOUD is the flagship SaaS platform from NETMONASTERY that delivers key detection functionality using big data analytics and machine learning. NETMONASTERY aims to deliver a platform that helps customers in ingesting machine data and automatically identify anomalies in these data streams using machine learning and outlier detection algorithms. The objective is to make it easy for untrained engineers and analysts to use the platform and extract benefit reliably and efficiently.

NETMONASTERY

Sample Customers

Information Not Available

Mahindra & Mahindra, Tata Consultancy Services (TCS), ICICI Bank, Yes Bank, Tata Motors, RBL Bank

Buyer's Guide

CRITICALSTART vs. DNIF HYPERCLOUD

December 2025

Free Report: CRITICALSTART vs. DNIF HYPERCLOUD

Find out what your peers are saying about CRITICALSTART vs. DNIF HYPERCLOUD and other solutions. Updated: December 2025.

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