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CompassOne by Blackpoint Cyber vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (33rd), Vulnerability Management (40th), Application Control (9th), Managed Detection and Response (MDR) (13th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (10th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CompassOne by Blackpoint Cyber is 0.4%, up from 0.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
CompassOne by Blackpoint Cyber0.4%
VMware Carbon Black Cloud0.2%
Other99.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution does very well as a baseline EDR and provides good process-level management."
"The detection response and quarantining are very good features."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
 

Cons

"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The feature we keep asking for is a vulnerability scan."
"The threat intelligence feed could use some fine tweaking."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The solution's support could be improved."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"Pricing for this solution could be made lower."
"You need to pay for the licensing of the product. The pricing is costly."
"The solution is very inexpensive so there is great cost savings to using it."
"VMware Carbon Black Cloud is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
8%
Retailer
7%
Healthcare Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Carbon Black CB Response
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
ALLETE belk
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. VMware Carbon Black Cloud and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.