Comodo RMM vs KACE Systems Management Appliance (SMA) comparison

Xcitium and Quest Software are both solutions in the Remote Monitoring and Management (RMM) category. Xcitium is ranked #16, while Quest Software is ranked #12 with an average rating of 10.0. Xcitium holds a 1.7% mindshare in RMM, compared to Quest Software’s 1.6% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Comodo RMM

Read 3 Comodo RMM reviews

372 Views
372 Comparison Views

100% willing to recommend

KACE Systems Management App...

Read 39 KACE Systems Management Appliance (SMA) reviews

2,847 Views
285 Comparison Views

95% willing to recommend

Comodo RMM

KACE Systems Management App...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 23, 2025

KACE Systems Management Appliance and Comodo RMM are competing products in remote monitoring and management. Comodo RMM seems to have the upper hand due to its comprehensive functionality and versatility in remote settings.

Features: KACE SMA is known for its asset management, patch management, and extensive integration capabilities. Comodo RMM offers robust automation features, security enhancements, and remote control facilities, providing potential advantages for users needing versatile remote solutions.

Ease of Deployment and Customer Service: KACE SMA offers straightforward cloud-based deployment and well-regarded customer support for resolving technical issues. Comodo RMM provides flexible deployment options and efficient customer service with quick, direct responses, making it suitable for various tech environments.

Pricing and ROI: KACE SMA focuses on affordability with attractive pricing, potentially lowering initial investments and providing long-term ROI. Comodo RMM, despite higher initial costs, offers significant ROI through its automation and security features, enhancing operational efficiency and cost recovery.

To learn more, read our detailed Comodo RMM vs. KACE Systems Management Appliance (SMA) Report (Updated: December 2025).

Buyer's Guide

Comodo RMM vs. KACE Systems Management Appliance (SMA)

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

16th

Average Rating

8.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

KACE Systems Management App...

Ranking in Remote Monitoring and Management (RMM)

12th

Average Rating

8.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Client Desktop Management (3rd), Endpoint Compliance (7th), Patch Management (9th), Unified Endpoint Management (UEM) (10th)

Mindshare comparison

As of January 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 1.7%, down from 2.0% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
KACE Systems Management Appliance (SMA)	1.6%
Comodo RMM	1.7%
Other	96.7%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer2282268

Owner

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

Read full review

Michael Huffman

Server Administrator III at a university with 1,001-5,000 employees

Reliability and adaptability enable efficient application deployment and security management

The best features Quest KACE Systems Management Appliance (SMA) offers include the scripting function, which stands out to me because I can find specific needs and deploy the applications based on those needs. There was a time when scripting really saved me time by allowing me to find specific registry entries and modify them to patch security vulnerabilities. Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before. I really enjoy the security features that are enabled to deploy Microsoft and other vendor patches, which stand out to me as key functionalities.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"We like the auto containment feature."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."

"This solution makes it easy to control assets and upgrade all types of software."

"Overall, I rate the solution ten out of ten."

"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."

"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."

"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."

"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."

"Using this solution saves us lots of time, especially when it comes to performing updates."

More KACE Systems Management Appliance (SMA) pros

Cons

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"They should integrate email security in the same solution."

"Paying for the product should come with full and extended training anytime it is needed."

"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."

"It could be designed a little bit more intuitively in terms of administration."

"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."

"We'd love to see support for larger dependencies in the scripting feature."

"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."

"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."

"The only hiccups we had were some power issues, where the box was a little under-powered early on."

More KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

Information not available

"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."

"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."

"The pricing is great. It's billed annually and it's very reasonable."

"It may be more expensive, but you get what you pay for."

"The pricing and licensing are good. It's worth it."

"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."

"The pricing is fair."

"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."

More KACE Systems Management Appliance (SMA) pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

University

12%

Government

10%

Non Profit

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	20
Large Enterprise	15

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Quest KACE Systems Management?

My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.

See all answers

What needs improvement with Quest KACE Systems Management?

I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...

See all answers

What is your primary use case for Quest KACE Systems Management?

My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...

See all answers

Comparisons

NinjaOne vs Comodo RMM

Compared 33% of the time

LogMeIn Central vs Comodo RMM

Compared 20% of the time

Kaseya VSA vs Comodo RMM

Compared 18% of the time

N-able N-sight Remote Monitoring & Management vs Comodo RMM

Compared 15% of the time

ConnectWise Automate vs Comodo RMM

Compared 14% of the time

More Comodo RMM Competitors

Microsoft Configuration Manager vs KACE Systems Management Appliance (SMA)

Compared 18% of the time

Microsoft Intune vs KACE Systems Management Appliance (SMA)

Compared 11% of the time

BigFix vs KACE Systems Management Appliance (SMA)

Compared 7% of the time

ManageEngine Patch Manager Plus vs KACE Systems Management Appliance (SMA)

Compared 5% of the time

Atera vs KACE Systems Management Appliance (SMA)

Compared 5% of the time

More KACE Systems Management Appliance (SMA) Competitors

Product Reports

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

Download Comodo RMM product report

Buyer's Guide

KACE Systems Management Appliance (SMA)

January 2026

KACE Systems Management Appliance (SMA) report

Download KACE Systems Management Appliance (SMA) product report

Also Known As

No data available

Dell KACE Systems Management

Overview

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.

KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.

What are the key features of KACE Systems Management Appliance?

Integration capabilities: Seamlessly connects with existing IT systems.
Efficient image deployment: Facilitates quick and effective distribution of system images.
Comprehensive asset management: Provides detailed tracking and management of IT assets.
User-friendly helpdesk: Simplifies handling IT requests and issues.
Automated patch management: Ensures devices are up-to-date with security patches.
Robust scripting: Allows for automation of complex IT tasks.
Detailed inventory tracking: Maintains accurate records of all IT assets.

What benefits should users expect from KACE Systems Management Appliance?

Simplified IT processes: Centralized management enhances operational efficiency.
Improved security: Streamlines cyber-security compliance through automated updates.
Flexibility in customizations: Adapts to specific IT environment needs.
Increased productivity: Efficient ticketing and reporting ease organizational operations.
Remote software updates: Ensures all devices are current, reducing security risks.

In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.

Quest Software

Sample Customers

76BITS, Aquaflam, Convey2Web

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Comodo RMM vs. KACE Systems Management Appliance (SMA)

December 2025

Free Report: Comodo RMM vs. KACE Systems Management Appliance (SMA)

Find out what your peers are saying about Comodo RMM vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our Comodo RMM vs. KACE Systems Management Appliance (SMA) report.

See our list of best Remote Monitoring and Management (RMM) vendors.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.