Comodo RMM vs ConnectWise RMM comparison

Xcitium and ConnectWise are both solutions in the Remote Monitoring and Management (RMM) category. Xcitium is ranked #16, while ConnectWise is ranked #7 with an average rating of 7.5. Xcitium holds a 2.1% mindshare in RMM, compared to ConnectWise’s 8.0% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 100% of ConnectWise users who would recommend it.

Comodo RMM

Read 3 Comodo RMM reviews

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655 Comparison Views

100% willing to recommend

ConnectWise RMM

Read 6 ConnectWise RMM reviews

3,923 Views
1,648 Comparison Views

100% willing to recommend

Comodo RMM

ConnectWise RMM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

ConnectWise RMM and Comodo RMM compete in the remote monitoring and management software market. ConnectWise RMM has an edge in support and pricing satisfaction, while Comodo RMM stands out for its feature-rich offerings.

Features: ConnectWise RMM provides robust automation capabilities, efficient patch management, and seamless integrations with other ConnectWise tools. Comodo RMM includes a strong security suite, integrated IT management features, and adaptive policy management, appealing to those prioritizing extensive security.

Ease of Deployment and Customer Service: ConnectWise RMM offers a straightforward deployment process with comprehensive training resources and reliable customer support. Comodo RMM presents a flexible deployment model with tailored support options, requiring a steeper initial learning curve but offering extensive customization.

Pricing and ROI: ConnectWise RMM attracts with competitive pricing structures and a favorable ROI through enhanced operational efficiencies. Comodo RMM, while higher in cost, often justifies its price with long-term benefits due to its comprehensive feature set, making the decision hinge on budget versus long-term value.

To learn more, read our detailed Comodo RMM vs. ConnectWise RMM Report (Updated: April 2026).

Buyer's Guide

Comodo RMM vs. ConnectWise RMM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

16th

Average Rating

8.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ConnectWise RMM

Ranking in Remote Monitoring and Management (RMM)

7th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (59th), Server Monitoring (23rd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

Mindshare comparison

As of May 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 2.1%, up from 2.1% compared to the previous year. The mindshare of ConnectWise RMM is 8.0%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	8.0%
Comodo RMM	2.1%
Other	89.9%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer2282268

Owner with 10,001+ employees

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

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David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support is fabulous."

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"We like the auto containment feature."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile)."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The most valuable feature is the patching solution."

"It enables us to respond to issues quickly and efficiently."

"The technical support has been fantastic."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"At this point, this product does everything that I want."

Cons

"The solution needs further integration with other software tools like a CRM and other accounting tools."

"They should integrate email security in the same solution."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"They should integrate email security in the same solution."

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"The solution could improve by offering better overall management and dashboards."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The solution could improve by offering better overall management and dashboards."

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

More ConnectWise RMM cons

Pricing and Cost Advice

Information not available

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

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Top Industries

By visitors reading reviews

No data available

Construction Company

13%

Comms Service Provider

10%

Performing Arts

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

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What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

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What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

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Comparisons

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Compared 15% of the time

NinjaOne vs Comodo RMM

Compared 12% of the time

KACE Systems Management Appliance (SMA) vs Comodo RMM

Compared 6% of the time

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Kaseya VSA vs ConnectWise RMM

Compared 10% of the time

Datto Remote Monitoring and Management vs ConnectWise RMM

Compared 8% of the time

Everbridge IT Alerting vs ConnectWise RMM

Compared 6% of the time

DX Unified Infrastructure Management vs ConnectWise RMM

Compared 6% of the time

Kaseya 365 vs ConnectWise RMM

Compared 5% of the time

More ConnectWise RMM Competitors

Product Reports

Buyer's Guide

Remote Monitoring and Management (RMM)

May 2026

Download Comodo RMM product report

Buyer's Guide

ConnectWise RMM

May 2026

Download ConnectWise RMM product report

Also Known As

No data available

Continuum Command, Continuum RMM

Overview

Comodo RMM is a versatile remote monitoring and management tool designed to streamline IT operations for service providers by delivering robust remote maintenance capabilities.

It offers a comprehensive platform that allows IT professionals to manage, monitor, and secure devices from a single console. This enhances efficiency and reduces downtime, facilitating proactive maintenance and improved client satisfaction. The platform's flexibility allows it to adapt to different IT environments, providing tools to simplify complex processes and support strategic IT initiatives.

What are the key features of Comodo RMM?

Remote Access: Enables seamless control and troubleshooting for devices across any location.
Patch Management: Automates the deployment of essential security updates to keep systems protected.
Monitoring and Alerts: Delivers real-time alerts on network health to prevent potential issues.
Antivirus Management: Integrates with antivirus solutions to provide comprehensive security.
Reporting and Analytics: Offers detailed insights to help track performance and identify areas for improvement.

What benefits and ROI can users expect from Comodo RMM?

Cost Efficiency: Reduces IT overhead through automation and streamlined management.
Improved Security: Protects IT infrastructure with automated updates and antivirus integration.
Time Savings: Allows IT teams to focus on strategic tasks instead of repetitive maintenance.
Enhanced Client Satisfaction: Increases reliability and performance of client systems, boosting service levels.
Scalability: Supports growing businesses by adapting to increasing IT demands effortlessly.

In industries like healthcare and finance, Comodo RMM assists in maintaining high security by ensuring devices are always updated and compliant with industry standards. Its remote capabilities support industries with distributed workforces, making it crucial for managing diverse IT infrastructures efficiently.

Xcitium

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Sample Customers

76BITS, Aquaflam, Convey2Web

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Buyer's Guide

Comodo RMM vs. ConnectWise RMM

April 2026

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