We performed a comparison between Citrix Workspace and Parallels Remote Application Server (RAS) based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"It is a very scalable solution."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"I can access it from anywhere."
"From my perspective, the most valuable feature is the manageability."
"The feature that I like is that it is fast."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"It is a stable solution."
"The management capability from the RAS portal provides greater control than using pure MS inbuilt into RDS capabilities."
"It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not."
"The connection is compressed so we don't need a lot of resources to run it."
"The most valuable feature is the ease with which you can publish applications to different groups of users, by integrating with Windows Active Directory."
"We can provision the servers without the need for another third-party solution."
"Ease of use in publishing apps and installing the agent. The Interface is fairly intuitive after some tinkering. Although I inherited the app only two-thirds deployed, I was able to complete the deployment and service it over the last year without referring to any documentation."
"Valuable features include the ability to set up security groups for accessing certain apps, and the ability to add apps easily and centrally without touching the servers they’re hosted on."
"It is robust. We have some 75 users using it and it doesn't lag. It's very speedy."
"It takes time to load."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The initial setup is very complex."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"If there are connectivity issues, there are stability issues."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"The ITSM adapters need to be enhanced."
"From a seller's point of view, there are a lot of things that they could do better in the sales cycle."
"We would like the ability to provide a popup message, such as a maintenance notification. That same notification on the Parallels client would be awesome."
"Since I've been here less than a year, I have had to upgrade the system three times. The first time was the major upgrade but they have upgraded twice since, and I think that's too many times in that time span."
"Improvement is needed in performance monitoring of the client's endpoint, and automatic re-connection of the client in the event of circuit disruptions (this works well generally but can present challenges)."
"The customization of the web interface could possibly use some improvement. Little things, like being able to place a background image instead of just choosing from a palette of colors, would be nice."
"Currently in the RD Session Hosts – Sessions section, I can see what server a user is logged into but not what app he is using. Being able to do so would be immensely helpful when a non-technical user is complaining of issues, but I can’t tell which app he is using, and he is actually logged into multiple servers since they serve multiple apps."
"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."
"If the solution crashes, then all the customers connected through that agent, lose their session."
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Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 25 reviews while Parallels Remote Application Server (RAS) is ranked 12th in Virtual Desktop Infrastructure (VDI) with 24 reviews. Citrix Workspace is rated 8.6, while Parallels Remote Application Server (RAS) is rated 8.8. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". Citrix Workspace is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workspace ONE, VMware Horizon View and VMware App Volumes, whereas Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workstation, NVIDIA GRID and Parallels Desktop. See our Citrix Workspace vs. Parallels Remote Application Server (RAS) report.
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