CISION Visible vs Verint Messaging comparison

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Visible Technologies Logo
29 views|17 comparisons
Verint Logo
11 views|9 comparisons
Ranking
23rd
out of 34 in Social CRM
Views
29
Comparisons
17
Reviews
0
Average Words per Review
0
Rating
N/A
Views
11
Comparisons
9
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Visible Intelligence
Conversocial
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Verint
Video Not Available
Overview
Enables marketers to get real-time insight into the currents of communication through a variety of social media channels.

Deliver great customer experiences on the messaging channels your customers use every single day with personalized conversations, intelligent automation, and actionable insights.

Verint Messaging brings together all of your messaging channels in a unified agent desktop and automatically routes customer queries to the most suitable agent based on context to ensure efficient service.

Harness the power of intelligent virtual assistants to resolve customer queries without the need for human intervention (…but still provide a seamless agent handoff when required).

Through rich customer data and back-end integrations, you can engage customers in real-time, either solving a problem or engaging proactively to build brand advocates.

Sample Customers
Waterhouse Public Relations, Microsoft, Xerox
Sprint, Hertz, Google, Air New Zealand, Audi, Hyatt, Alaska, Travelex

CISION Visible is ranked 23rd in Social CRM while Verint Messaging is ranked 54th in Customer Experience Management. CISION Visible is rated 0.0, while Verint Messaging is rated 0.0. On the other hand, CISION Visible is most compared with , whereas Verint Messaging is most compared with .

We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.