Cisco Unified Communications vs Pulse Voice comparison

Cisco and Pulse Telesystems Pvt. Ltd. are both solutions in the IP Telephony & Unified Communications category. Cisco is ranked #1 with an average rating of 7.0, while Pulse Telesystems Pvt. Ltd. is ranked #23. Cisco holds a 20.5% mindshare in ITUC, compared to Pulse Telesystems Pvt. Ltd.’s 0.2% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution.

Cisco Unified Communications

Read 7 Cisco Unified Communications reviews

207 Views
171 Comparison Views

100% willing to recommend

Pulse Voice

29 Views
4 Comparison Views

Cisco Unified Communications

Pulse Voice

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Executive Summary

We performed a comparison between Cisco Unified Communications and Pulse Voice based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Digium, Alcatel-Lucent Enterprise and others in IP Telephony & Unified Communications.

To learn more, read our detailed IP Telephony & Unified Communications Report (Updated: April 2025).

Buyer's Guide

IP Telephony & Unified Communications

April 2025

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Helped 852,649 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Unified Communications

Ranking in IP Telephony & Unified Communications

1st

Average Rating

8.6

Number of Reviews

Ranking in other categories

Unified Communications (1st)

Pulse Voice

Ranking in IP Telephony & Unified Communications

23rd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the IP Telephony & Unified Communications category, the mindshare of Cisco Unified Communications is 20.5%, up from 13.4% compared to the previous year. The mindshare of Pulse Voice is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IP Telephony & Unified Communications

Featured Reviews

Kani Kumar J

Cisco VOIP Engineer at a computer software company with 1,001-5,000 employees

Reliable customer communication and good third-party integrations with minor server update issues

Cisco supports third-party gadgets, including workforce management systems. These can be directly integrated with Cisco, a feature not widely supported by other contact centers. Additionally, redundancy is set up, meaning if one side of the server goes down, the other side will take over to prevent the contact center from completely failing.

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Government

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Cisco Unified Communications?

Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need...

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What is your primary use case for Cisco Unified Communications?

It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the c...

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What is your experience regarding pricing and costs for Cisco Unified Communications?

The pricing varies based on the setup. ECCX has lower pricing for up to 400 users, whereas PCC is more expensive. Pricing increases based on requirements and features.

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Comparisons

Skype for Business vs Cisco Unified Communications

Compared 52% of the time

Fortinet FortiVoice vs Cisco Unified Communications

Compared 21% of the time

Alcatel-Lucent OmniPCX Enterprise Communication Server vs Cisco Unified Communications

Compared 7% of the time

Kamailio SIP Server vs Cisco Unified Communications

Compared 7% of the time

Cisco Jabber vs Cisco Unified Communications

Compared 7% of the time

More Cisco Unified Communications Competitors

No data available

Product Reports

Buyer's Guide

Unified Communications

April 2025

Download Cisco Unified Communications product report

Buyer's Guide

IP Telephony & Unified Communications

April 2025

Download Pulse Voice product report

Overview

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Cisco

We are a leading unified communications service provider in India servicing top enterprises. We have a wide range of telecom solutions to meet the requirements of enterprise organisations.

Pulse Telesystems Pvt. Ltd.

Sample Customers

Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images

Information Not Available

Buyer's Guide

IP Telephony & Unified Communications

April 2025

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Find out what your peers are saying about Cisco, Digium, Alcatel-Lucent Enterprise and others in IP Telephony & Unified Communications. Updated: April 2025.

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