Norton Small Business and Cisco Secure Client (including AnyConnect) are competing in the business security solutions market. Cisco Secure Client (including AnyConnect) appears to have the upper hand due to its advanced protection features, making it suitable for enterprises with high security demands.
Features: Norton Small Business is valued for its ease of use, offering essential security features like virus protection and regular updates. It also provides strong customer support, making it ideal for smaller businesses with minimal IT expertise. Cisco Secure Client (including AnyConnect) offers advanced features such as robust VPN capabilities, extensive security protocols, and remote access management focused on enterprise needs. It also provides enhanced data protection and a seamless integration with organizational environments.
Room for Improvement: Norton Small Business could improve by expanding its feature set to offer more advanced security options and better addressing larger enterprise needs. Its remote access capabilities and integration with existing infrastructure could also be enhanced. Cisco Secure Client (including AnyConnect) could benefit from simplifying its complex deployment process and reducing the technical expertise required. There is also room to improve the user interface for easier navigation and to streamline initial configuration and setup times.
Ease of Deployment and Customer Service: Norton Small Business emphasizes a simplified deployment process and efficient customer support, facilitating a rapid setup with minimal IT expertise. Meanwhile, Cisco Secure Client (including AnyConnect) offers extensive support resources for technical issues and setup assistance, appealing to enterprises needing comprehensive problem-solving capabilities despite its more complex deployment.
Pricing and ROI: Norton Small Business presents a cost-effective option with clear ROI for businesses seeking basic security services without extensive initial investment. Cisco Secure Client (including AnyConnect), though higher in setup costs, justifies its investment with robust security features and long-term returns for organizations prioritizing advanced security infrastructure.
Cisco offers very high-quality customer service.
Cisco technical support is difficult, and it requires lots of contracts.
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
The scalability of Cisco Secure Client depends on the hardware I choose.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
The stability is really good, and I would rate it up to nine.
I would rate the stability ten out of ten.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
The various licensing options make it challenging to manage, and the cost is a significant issue for customers.
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
The price of Cisco Secure Client (including AnyConnect) is acceptable.
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Beneficial for businesses needing secure access outside the office.
Cisco Secure Client (including AnyConnect) is user-friendly and has features like auto-connection and callback.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Client (including AnyConnect) | 16.5% |
| Norton Small Business | 1.0% |
| Other | 82.5% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 10 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
Cisco Secure Client (including AnyConnect) delivers reliable, stable connectivity and seamless integration with Active Directory, ensuring secure remote access through a one-click VPN capability. It's lightweight, user-friendly, and supports major operating systems, enhancing remote work flexibility.
Cisco Secure Client, including AnyConnect, is designed for secure remote connectivity, offering multi-factor authentication, advanced malware protection, and automatic error diagnostics. Compatible with Windows, Mac, and Linux, it provides an intuitive setup and a clean interface. While it excels in ease of use, issues such as the outdated Linux build and the need for modern UI enhancements persist. Users also face connectivity challenges with frequent updates and high prices, alongside the need for better endpoint security and system integration. Popular for remote work, it facilitates secure access to corporate networks, allowing seamless interactions with resources like emails, documents, and applications.
What key features does Cisco Secure Client offer?Cisco Secure Client is widely implemented across industries for secure remote connectivity, especially in sectors requiring constant access to servers, data centers, and research labs. It supports remote work by enabling employees in diverse fields to access internal resources efficiently, maintaining productivity and security.
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