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Cisco Identity Services Engine (ISE) vs Proofpoint Insider Threat Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
Proofpoint Insider Threat M...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
User Activity Monitoring (3rd), User Entity Behavior Analytics (UEBA) (7th), Insider Risk Management (4th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and Proofpoint Insider Threat Management aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 21.7%, down 27.1% compared to last year.
Proofpoint Insider Threat Management, on the other hand, focuses on Insider Risk Management, holds 12.8% mindshare, down 12.9% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)21.7%
Aruba ClearPass20.8%
Fortinet FortiNAC15.0%
Other42.5%
Network Access Control (NAC)
Insider Risk Management Mindshare Distribution
ProductMindshare (%)
Proofpoint Insider Threat Management12.8%
Microsoft Purview Insider Risk Management15.6%
Dtex Systems10.9%
Other60.7%
Insider Risk Management
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1271289 - PeerSpot reviewer
Cyber Security Leader at a tech services company with 201-500 employees
Good value, easy to use, and easy to deploy
In terms of what can be improved, that is a question I think the end users can tell you better. I'm not the end-user for this system. However, I can say that it needs to be more scalable. I think they already have a good value proposition in terms of being a hybrid model, and the reporting is okay, as well. It could have better integration with other SIEMs, but this integration has to come from the SIEM side, not ObserveIT.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The general usefulness of the product is not specific to a particular feature, as this is a comprehensive solution covering access to the network to create a zero trust environment, including Network Access Control, Network Segmentation and policy control, while integrating well with other Cisco solutions and offering very good functionality that is simple to configure, reliable, and scalable, with helpful technical support."
"I'm very satisfied with the product; it has been excellent so far, with excellent performance, expected outcomes that give control to the network, and good integration with third-party systems like antivirus, patch management, and MDM."
"The interface is pretty easy to use."
"For my use cases, the in-depth troubleshooting into why a client can't connect or why they failed, is very valuable. I can go back to someone and say, 'Hey, it's not my network. It's their certificates or user error,' or something else."
"Cisco ISE definitely helped us pass the audit requirements we had."
"It's easy to change and add policies."
"Using this solution gives us the ability to allow proper access to the network."
"Cisco offers automation, visibility, and control as well as third party integration capabilities."
"Meta data search Alert generation."
"Customer Service: The ObserveIT professional services team has been excellent, extremely engaged and genuinely concerned with our success."
"Record videos that have a very small file size Management interface is very convenient and intuitive"
"All my clients are very pleased with this product as it helps them to keep track of what partners and employees are doing on the servers."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"Overall, it gives a consistent and really good return on investment."
"It resolved security issues of the organization by providing audit reports and records to our customers."
 

Cons

"Deploying to a machine, as opposed to a dedicated appliance, can be a bit difficult."
"When I work with customers to do my knowledge transfer, they're really overwhelmed with the navigation of the product and the number of things you can do with it. From a user interface standpoint, Cisco could focus on making certain tasks a bit more guided and easier for customers to walk through. That is, a user-friendly interface and streamlined workflows would be great."
"I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support."
"Some of the reporting could be improved."
"The product is expensive. It would also be a good add-on to have some machine learning."
"Sometimes, there are instances when Cisco ISE simply fails to function without any apparent reason, and regardless of the investigation we undertake, the logs indicate that everything is functioning properly, making it somewhat inexplicable."
"I would say Cisco's support has been getting worse."
"There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time. I would like to see refining of the compliance assessment and adding more detailed compliance of endpoints on the user end."
"I had some problems with an instance of ObserveIT in a Proof of Concept, when I installed ObserveIT with an SQL Express instance and the DB used all provisioned space."
"OCR capability, support for Mainframe, Ticketing and Incident workflow."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"Ticketing and issue management. Based on the new system, one needs to go through the sales people."
"The tool is still not providing records of tunnels established - we would like to see it in future versions."
"ObserveIT is not scalable and it's not for the medium to large corporations."
 

Pricing and Cost Advice

"It is not that pricey."
"The pricing is fair for what it does."
"According to my sales and account team, the prices we're getting are pretty good."
"It would be beneficial to have a single license that included all of the features."
"The Essentials licensing is reasonable, but I would like the Premier version to be perpetual instead of a subscription."
"In general, licensing can be quite complex with Cisco products. It would be nice if it was a bit more intuitive and had fewer "gotchas" in there."
"If you're not going through an agreement, it's very expensive."
"There is a license to use this solution and the price is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
8%
Financial Services Firm
8%
Government
8%
Media Company
9%
Performing Arts
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
Looking for recommendations and a pros/cons template for software to detect insider threats
In addition to responsesfrom Xavier Suriol and reviewer1324719, also consider ObserveIT from Proofpoint.
Looking for recommendations and a pros/cons template for software to detect insider threats
Hello All,I hope you had a merry Christmas.In this case it is as simple as it is.Just take Proofpoint ObserveIT - many companies in the public and financial sector have been using it for years.By ...
 

Also Known As

Cisco ISE
ObserveIT
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Coca Cola, Allianz, Premiere League, Xerox, AIG, Cigna, Starbucks, Revlon, Toshiba, Nissan and more.
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: March 2026.
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