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Cisco Hybrid Mesh Firewall vs Netgate pfSense comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations reported rapid returns with Cisco Hybrid Mesh Firewall, noting cost savings, improved metrics, and enhanced security controls.
Sentiment score
5.9
Netgate pfSense provides significant ROI with cost-effectiveness, eliminating license fees, ideal for small to mid-sized companies replacing costly systems.
With Cisco Hybrid Mesh Firewall, that need is completely eradicated.
Sales And Brand Strategist at CrossConnect
I believe there is a return on investment with Cisco Hybrid Mesh Firewall for every company that deploys it, as they typically see returns quickly, often within a few months, and the value measured is reasonable and comes back quickly.
Solution Principal Senior . at Insight
Because of the integrated ecosystem, we are able to gain better insight and develop better controls around securing our system.
Manager, Network at a healthcare company with 10,001+ employees
Compared to what we were doing with Sophos, it provides a great value financially and in terms of time savings.
Director of IT at a religious institution with 51-200 employees
I have seen a return on investment with cost savings after implementing Netgate pfSense, as other firewalls would cost me lakhs of rupees while pfSense is free.
Information Technology Infrastructure Manager at a tech services company with 11-50 employees
We have been saving by having a stable, well-known product.
Managing Director at a consultancy with 1-10 employees
 

Customer Service

Sentiment score
7.7
Cisco Hybrid Mesh Firewall support is praised for responsiveness and expertise, despite licensing concerns and shift change issues.
Sentiment score
7.8
Netgate pfSense receives praise for effective support, though some users experience slow responses; forums often suffice for troubleshooting.
I would evaluate my customer service and technical support experience as fantastic.
Manager, Network at a healthcare company with 10,001+ employees
I would evaluate the customer service and technical support as a white-glove experience for sure.
Sales And Brand Strategist at CrossConnect
I evaluate the customer service and technical support as excellent, as the support provided by Cisco is superior to other companies I have dealt with across various products.
Solution Principal Senior . at Insight
When we're down, that's $8000 an hour on a $1500 firewall.
Chief information security officer at Center for Information Management, Inc.
The support is prompt and effective, making it well worth the investment.
Owner at GroupGates, LLC
Even when they're in the middle of deploying a new version, I've reached out and received a download link within five minutes.
Senior Network Engineer at a comms service provider with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.7
Cisco Hybrid Mesh Firewall scales effectively, supports East-West traffic, and is praised despite some deployment challenges.
Sentiment score
6.6
Netgate pfSense is highly scalable for SMBs, supporting high user counts and complex configurations depending on hardware choices.
I find that Cisco Hybrid Mesh Firewall is well-prepared to scale with the growing needs of my organization, as it is designed with scalability in mind.
Solution Principal Senior . at Insight
It scales well with the growing needs of my organization.
IT Director at a retailer with 10,001+ employees
Cisco Hybrid Mesh Firewall scales well with the growing needs of our organization.
Senior Domain Architect II at a tech vendor with 10,001+ employees
The next step up now is to the 4100, which gives you an additional preconfigured WAN port that allows you to easily separate networks.
CIO and President at Aim High! Inc.
Netgate doesn't come anywhere close to the scalability that its competitors do.
Chief information security officer at Center for Information Management, Inc.
Due to the absence of a single pane of glass management feature, scaling out pfSense becomes quite challenging.
Technical Project Manager at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
8.1
Cisco Hybrid Mesh Firewall's stability has improved, resolving initial issues and ensuring a smooth transition without disruptions.
Sentiment score
7.1
Netgate pfSense is highly stable, with users attributing minimal issues to hardware rather than the firewall, ensuring reliable performance.
I have not experienced any downtime, crashes, or performance issues.
Manager, Network at a healthcare company with 10,001+ employees
No downtime or crashes experienced once it has been onboarded.
Solution Principal Senior . at Insight
I have not experienced any downtime or crashes with Cisco Hybrid Mesh Firewall.
Sales And Brand Strategist at CrossConnect
Netgate pfSense rates a 10 for stability, and I have experienced no issues there.
Workday Reporting & Analytics Lead at a tech vendor with 10,001+ employees
Otherwise, I've never seen one have a problem. It's just rock solid.
Chief information security officer at Center for Information Management, Inc.
It has been running for four years now without any issues.
Director Solutions Architecture and Business Development at Puma Cybersystems, Inc.
 

Room For Improvement

Cisco Hybrid Mesh Firewall needs improved licensing, networking features, integration, documentation, pricing, and enhanced security product support.
Netgate pfSense requires better centralized management, an updated user interface, improved security integrations, and enhanced documentation for ease of use.
Licensing is always a pain point and represents the worst aspect of the solution.
Senior Domain Architect II at a tech vendor with 10,001+ employees
Whenever we ask for a feature while working with Cisco, within a day, we get the feature added.
Sales And Brand Strategist at CrossConnect
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the migration path was quite unset and very vague and ambiguous.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
I need to speak to someone immediately.
Owner at GroupGates, LLC
You could add AI for troubleshooting with Netgate pfSense because it will be easier for new engineers.
Network & Security Engineer at Arrow PC Network Pvt Ltd
I would like to have the ability to control all my devices from one place.
CIO and President at Aim High! Inc.
 

Setup Cost

Enterprise buyers find Cisco Hybrid Mesh Firewall affordable and valuable, with special pricing, reinvestment potential, and justified investment benefits.
Netgate pfSense is affordable, offering open-source and paid versions with robust features and competitive hardware pricing.
While some vendors offer cheaper options, the real value lies in the technology and the support provided by Talos and TAC, justifying its price in comparison to other vendors.
Solution Principal Senior . at Insight
Pricing has been competitive, and any savings we make on infrastructure can be reinvested in patient experience, care, and safety.
Manager, Network at a healthcare company with 10,001+ employees
My experience with the pricing, setup costs, and licensing has been satisfactory.
IT Director at a retailer with 10,001+ employees
The cost of the 3500 was closer to $4,000.
CIO and President at Aim High! Inc.
I don't always seek the cheapest or most expensive option but rather the best value for my investment.
IT Supervisor at a consumer goods company with 11-50 employees
The total cost of ownership is very low.
Technical Project Manager at a computer software company with 201-500 employees
 

Valuable Features

Cisco Hybrid Mesh Firewall offers centralized management, integration, monitoring, segmentation, and machine learning for streamlined security operations and cost savings.
Netgate pfSense offers reliable VPN and firewall features, user-friendly management, flexibility, cost-effectiveness, scalability, and strong community support.
The centralized management console has helped my organization streamline security policies because we have a single place to view logs, ingestion, and to correlate all logs and events from one dashboard.
Solution Principal Senior . at Insight
We also have the ability to document changes and indeed have the ability to roll back failed changes in a much more expeditious manner with an audit trail, which ensures that both our network team and our security and compliance organizations are confident that we can not only effectively implement change, but we can also manage the risk that comes along with change.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
The most valuable feature is the integration with all of the other Cisco tools that we have, and its platform-first approach.
Manager, Network at a healthcare company with 10,001+ employees
pfSense's flexibility is great. If you don't have the money to buy the NetGate hardware, anything works with it. You can toss it on any low-end piece of hardware or virtualize it if you choose to virtualize it.
Senior Network Administrator at Elite Computers
We have multiple VLANs, and with assistance, it was easy to get everything set up and running in our organization the way we needed it to.
Director of IT at a religious institution with 51-200 employees
We had downtime before pfSense. We've never gone down using the solution.
Head of IT at a tech services company with 11-50 employees
 

Categories and Ranking

Cisco Hybrid Mesh Firewall
Ranking in Firewalls
21st
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Firewall Security Management (9th)
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
No ranking in other categories
 

Featured Reviews

BC
Sales And Brand Strategist at CrossConnect
Smart switching has transformed data center security and now simplifies stateful segmentation
To improve Cisco Hybrid Mesh Firewall, I think right now awareness is the biggest area for improvement. Cisco should focus on raising awareness about what the firewall on the switch actually is and how policy has changed. That is a massive story that has not been emphasized enough regarding saving time and effort due to the combination of all these tools. From a feature perspective, I am discovering new features as we deploy, so I do not know if there is a good answer yet because we are at the forefront of this technology. I can tell you that whenever we ask for a feature while working with Cisco, within a day, we get the feature added. For instance, understanding flow data is crucial. Within the N9300, to be able to apply the policy as we are discussing, you need to understand your network flow and what communicates with what. We were able to collaborate with the Cisco BU to refine how we consume that data and migrate old policies to the new structure necessary with Cisco Hybrid Mesh Firewall and HyperShield.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Hybrid Mesh Firewall?
My experience with the pricing, setup cost, and licensing of Cisco Hybrid Mesh Firewall is that it was minimal compared to the cost difference between what traditional N9300 would have cost to empo...
What needs improvement with Cisco Hybrid Mesh Firewall?
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the mig...
What is your primary use case for Cisco Hybrid Mesh Firewall?
My main use case for Cisco Hybrid Mesh Firewall is the consolidation of multiple tools into one management platform.A specific example of how I use Cisco Hybrid Mesh Firewall for consolidation is t...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
 

Overview

 

Sample Customers

Information Not Available
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about Cisco Hybrid Mesh Firewall vs. Netgate pfSense and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.