"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Technical support handled all our issues quickly and effectively."
"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."
"The most valuable feature is the backups."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"They do not yet have USB recovery but they are adding it in coming releases."
"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."
"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."
Carbonite Server is ranked 33rd in Backup and Recovery Software with 3 reviews while StorageCraft ShadowXafe is ranked 51st in Backup and Recovery Software with 2 reviews. Carbonite Server is rated 8.6, while StorageCraft ShadowXafe is rated 0.0. The top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". On the other hand, the top reviewer of StorageCraft ShadowXafe writes "An expensive next-generation data recovery and backup software solution with poor data restoration". Carbonite Server is most compared with Veeam Backup for Office 365, Zerto, Acronis Backup, Veeam Backup & Replication and Azure Backup, whereas StorageCraft ShadowXafe is most compared with Azure Backup, Veeam Backup & Replication, Arcserve UDP, N-able Cove Data Protection and Rubrik. See our Carbonite Server vs. StorageCraft ShadowXafe report.
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