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Calabrio WFM vs Verint Workforce Engagement Cloud comparison

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Ranking
Views
666
Comparisons
499
Reviews
0
Average Words per Review
0
Rating
N/A
Views
911
Comparisons
788
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Calabrio
Impact 360, Verint Engagement Management
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Overview
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE software suite empowers everyone in an organization, from contact center agents to the CEO, with easy-to-use tools that provide a better understanding of the customer. Every customer interaction yields insights that expand customer-consciousness, which is how leading companies now drive growth and long-term corporate prosperity. Calabrio solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. A pioneer in its industry for more than two decades, Calabrio has been named “Leader” by Gartner in its Magic Quadrant for Customer Engagement Center Workforce Optimization (2015). The company is also a member of the Cisco Solution Partner Program and the Avaya DevConnect program. Find news and information at www.calabrio.com. Follow @calabrio on Twitter.
Gives an overview of employee performance with comparisons to target metrics, past performance, and peer performance.
Offer
Learn more about Calabrio WFM
Learn more about Verint Workforce Engagement Cloud
Sample Customers
Polaris, Equifax, Fedex, Rabo, Paychex, Virteva, VITAS Healthcare Corp, Keurig Green Mountain, AT&T, Esurance, Subaru, Boeing, Tiffany & Co., Thomson Reuters.
New York Life, Elavon, VSP Vision Care
Top Industries
REVIEWERS
Healthcare Company31%
Retailer12%
Government12%
University12%
VISITORS READING REVIEWS
Computer Software Company18%
Comms Service Provider12%
Healthcare Company9%
Energy/Utilities Company9%
VISITORS READING REVIEWS
Financial Services Firm15%
Computer Software Company13%
Insurance Company11%
Comms Service Provider10%
Company Size
REVIEWERS
Small Business6%
Midsize Enterprise3%
Large Enterprise91%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise14%
Large Enterprise71%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise11%
Large Enterprise70%

Calabrio WFM is ranked 6th in Workforce Engagement Management while Verint Workforce Engagement Cloud is ranked 3rd in Workforce Engagement Management. Calabrio WFM is rated 0.0, while Verint Workforce Engagement Cloud is rated 0.0. On the other hand, Calabrio WFM is most compared with Genesys Cloud, NICE CXone, NICE Workforce Optimization, Aspect Workforce Optimization and ZOOM Eleveo WFM, whereas Verint Workforce Engagement Cloud is most compared with NICE Workforce Optimization, Genesys Cloud, Aspect Workforce Optimization and Avaya Workforce Engagement.

See our list of best Workforce Engagement Management vendors.

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