Turbot's best feature is its ease of use and simple installation process, as it is a no-code, low-code platform. It is well integrated with all libraries that can be used directly with drag and drop feature availability, including Excel automation, Outlook automation, reading and writing emails, and automating web portals with the Universal Recorder feature, which records all applications using one single recorder whether it is a desktop application, web application, or mainframe application. The Universal Recorder has positively impacted my daily work and my team's productivity because we do not have to rely on any other recorder and have consistency of the XPath and web element capturing. It automatically captures depending on the target application. Users do not have to do anything else; they just have to start the recorder, click on the actions, and things will get recorded easily. Another feature of Turbot is the low-code Cockpit web application, which provides a real pictorial view of all the bots on the dashboards, showing what is running, what is in progress, what is paused or failed. It has a continuous notification system in case of failures and successful bot executions, and includes a user management feature with role-based access control. Since integrating with Turbot, our organization has benefited by reducing the FTE percentage from 5% of the manual team using it. We have cut down almost 20 FTE resources, which has saved our costs, and the integration of automation with Turbot has served significantly in the cost optimization part. These cost savings and resource reductions were seen within a year of implementing Turbot. The specific process that benefited the most was related to retail operations of reconciliation of the manual books. Turbot integrates well with all other applications such as Excel, Outlook, the S3 bucket of AWS, and other API applications, which can be easily integrated with the help of REST API and SOAP components directly available. It also has a rich feature for developing custom libraries and components which are easily accessible through the toolbox of the application. Turbot has rich documentation with user guides that can be directly followed, and there are YouTube videos now published on Turbot application on how to get started and how to begin with one single RPA bot to convert manual tasks into automation.
