BMC TrueSight Operations Management vs Cisco UCS Manager comparison

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2,865 views|1,955 comparisons
88% willing to recommend
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2,105 views|1,780 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Cisco UCS Manager based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Operations Management vs. Cisco UCS Manager Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is breadth. It covers so many different technologies which can roll up into a single console.""The most valuable features of the solution are alert management, alert generation, and event management.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it.""It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""BMC TrueSight Operations Management is easily scalable.""The ability to pull hosts together to show what processes are running, so it can be used for change management."

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"Ease of management is certainly the most valuable feature in this product.""The flexibility and the ease in which the features can be expanded are the solution's most valuable aspects.""Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company.""From a usability and functionality perspective, Cisco UCS Manager is very good.""When one server fails, we can attach the service profile to a new server, which saves a lot of time.""The most valuable features are flexibility and management.""The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system.""Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing."

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Cons
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter.""The dashboard and performance graphs should include a way to automatically schedule and export reports.""The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.""The solution could improve its price.""Deployment requires lots of resources (servers). It has too many consoles.""The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."

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"I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own.""What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present.""There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies.""The automation within the solution needs to be simplified.""The solution's pricing is high and could be reduced.""I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system.""The installation and upgrade sytems need to be improved.""I want to be able to schedule multiple sequential updates in one go."

More Cisco UCS Manager Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "With product discounts which can be negotiated, the product is a great value."
  • "You buy the hardware and then you get Cisco UCS Manager for free."
  • "The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."
  • "Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."
  • "Cisco UCS Manager’s annual licensing fee is expensive."
  • "We need to take a license for each port, which amounts to a big sum."
  • More Cisco UCS Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:It is more robust than other solutions. So, the stability is good.
    Top Answer:In comparison to other solutions, it is expensive. In HP servers, for example, we have HP SIM, and in Dell DXL, there's Dell Open Manager. Cisco UCS Manager is not as familiar with upgrades… more »
    Top Answer:There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies. For example, if I am putting a maintenance policy, the… more »
    Ranking
    Views
    2,865
    Comparisons
    1,955
    Reviews
    14
    Average Words per Review
    408
    Rating
    7.7
    Views
    2,105
    Comparisons
    1,780
    Reviews
    7
    Average Words per Review
    554
    Rating
    7.3
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Cisco UCS Manager helps significantly reduce management and administration expenses by automating routine tasks to increase operational agility. Customers can extend the benefits of Cisco UCS Manager globally across an enterprise to thousands of servers in multiple domains with Cisco UCS Central Software.
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Management Science Associates, Peak 10, Virtual Consulting Professionals
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider42%
    Consumer Goods Company8%
    Energy/Utilities Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Financial Services Firm11%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business32%
    Midsize Enterprise9%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise75%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Cisco UCS Manager
    March 2024
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Cisco UCS Manager and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Cisco UCS Manager is ranked 30th in IT Infrastructure Monitoring with 21 reviews. BMC TrueSight Operations Management is rated 8.2, while Cisco UCS Manager is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cisco UCS Manager writes "Stable and resilient, but slightly more complicated to deploy". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog. See our BMC TrueSight Operations Management vs. Cisco UCS Manager report.

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    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.