BMC Cloud Lifecycle Management vs Riverbed NPM+ comparison

BMC Helix and Riverbed are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #48, while Riverbed is ranked #27 with an average rating of 9.0. BMC Helix holds a 0.6% mindshare in CMS, compared to Riverbed’s 0.6% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 100% of Riverbed users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

734 Views
345 Comparison Views

80% willing to recommend

Riverbed NPM+

Read 2 Riverbed NPM+ reviews

735 Views
353 Comparison Views

100% willing to recommend

BMC Cloud Lifecycle Management

Riverbed NPM+

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC Cloud Lifecycle Management and Riverbed NPM+ based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. Riverbed NPM+ Report (Updated: December 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. Riverbed NPM+

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

48th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (44th)

Riverbed NPM+

Ranking in Cloud Monitoring Software

27th

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (39th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.6%, up from 0.2% compared to the previous year. The mindshare of Riverbed NPM+ is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
Riverbed NPM+	0.6%
BMC Cloud Lifecycle Management	0.6%
Other	98.8%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at a computer software company with 5,001-10,000 employees

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Satyam Kumar

Senior Technical Engineer at a consultancy with 1-10 employees

Provides deep packet visibility for tracing failed transactions and helps improve enterprise-level monitoring

Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Application Map module that could be improved. It can show the application's architecture and connectivity to the network. The applications map feature needs enhancements for better customization since currently, it is quite limited. The enhancements I recommend are not for the entire Riverbed product suite, but specifically for the application map feature within the Portal of Riverbed NPM+. This Portal is one of the dashboard modules and while there is potential for improvement, it must be enhanced significantly to provide better functionality. Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary. For instance, if I transfer money and a transaction fails, tracing that transaction ID is not captured in AppResponse. I have raised this concern, and if this feature is implemented, it would greatly benefit banking customers, especially because it is not available with their competitors either.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"Automates Java EE Application Deployment from an SCM system."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Assesses change impact or completes an audit using multiple dashboard views."

"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."

"Alluvio Network Performance Management is good for troubleshooting."

"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."

Cons

"The installation and configuration can be tricky due to it being built on Remedy."

"One of the major problems is that support is not so good."

"Needs integrations with other providers to provide a custom public cloud environment."

"Alluvio Network Performance Management is good for troubleshooting."

"Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary."

"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."

Pricing and Cost Advice

Information not available

"The tool's pricing is high and I would rate it one out of ten."

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Top Industries

By visitors reading reviews

No data available

Healthcare Company

18%

Financial Services Firm

16%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Alluvio Network Performance Management?

The pricing of Riverbed NPM+ is indeed high, particularly as I work with enterprises in the banking sector primarily in India and the Middle East, and I have also interacted with clients in Europe....

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What needs improvement with Alluvio Network Performance Management?

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What is your primary use case for Alluvio Network Performance Management?

Riverbed NPM+ has many primary use cases, making this NPM solution totally different from other tools like SolarWinds. They have a solution called AppResponse, which is not an agent-based solution ...

See all answers

Comparisons

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Compared 19% of the time

CloudBolt vs BMC Cloud Lifecycle Management

Compared 15% of the time

Pandora FMS vs BMC Cloud Lifecycle Management

Compared 15% of the time

CloudSphere vs BMC Cloud Lifecycle Management

Compared 12% of the time

VMware Aria Automation vs BMC Cloud Lifecycle Management

Compared 10% of the time

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NETSCOUT InfiniStreamNG vs Riverbed NPM+

Compared 17% of the time

Datadog vs Riverbed NPM+

Compared 15% of the time

IBM SevOne Network Performance Management (NPM) vs Riverbed NPM+

Compared 10% of the time

SolarWinds NPM vs Riverbed NPM+

Compared 9% of the time

LiveNX vs Riverbed NPM+

Compared 9% of the time

More Riverbed NPM+ Competitors

Product Reports

Buyer's Guide

Cloud Management

January 2026

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

Network Monitoring Software

January 2026

Download Riverbed NPM+ product report

Also Known As

BMC CLM

Alluvio Network Performance Management

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC Helix

Riverbed NPM+ is a SaaS-delivered service that uses Riverbed Unified Agent to collect decrypted packet data at every user and server endpoint. It fills visibility gaps caused by encrypted tunnels in Zero Trust, remote work, and cloud-native environments. Taking an agent-based deployment approach ensures flexibility, simplicity, and scalability. With this AI-driven Network Observability, Riverbed takes a revolutionary step towards faster issue detection and higher service availability.

Riverbed

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Information Not Available

Buyer's Guide

BMC Cloud Lifecycle Management vs. Riverbed NPM+

December 2025

Free Report: BMC Cloud Lifecycle Management vs. Riverbed NPM+

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