BMC Cloud Lifecycle Management vs Centreon comparison

Why PeerSpot?

BMC Helix and Centreon are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #43, while Centreon is ranked #20 with an average rating of 7.7. BMC Helix holds a 0.7% mindshare in CMS, compared to Centreon’s 2.2% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 93% of Centreon users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

3,138 Views
1,098 Comparison Views

80% willing to recommend

Centreon

Read 31 Centreon reviews

9,361 Views
5,336 Comparison Views

93% willing to recommend

BMC Cloud Lifecycle Management

Centreon

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centreon and BMC Cloud Lifecycle Management are competitors in IT infrastructure monitoring and cloud lifecycle management. While Centreon is preferred for its cost-effectiveness and responsive support, BMC Cloud Lifecycle Management is favored for its comprehensive feature set, making it the preferred choice for those seeking advanced functionalities and robust cloud management.

Features: Centreon offers user-friendly monitoring dashboards, efficient alert systems, and user-friendly interfaces for straightforward monitoring. BMC Cloud Lifecycle Management features extensive automation capabilities, seamless cloud services integration, and a multi-cloud portal for versatile deployments.

Room for Improvement: Centreon could enhance automation in updating pollers, refine its plugin pack integration, and improve scalability without manual intervention. BMC Cloud Lifecycle Management could benefit from simplifying deployments, expanding compatibility with more platforms, and providing more intuitive configuration options.

Ease of Deployment and Customer Service: Centreon is known for straightforward deployment and robust customer service, offering quick resolutions and proactive assistance. BMC Cloud Lifecycle Management, though more complex, provides thorough documentation and support, aiding in overcoming deployment hurdles and ensuring customer satisfaction in complex environments.

Pricing and ROI: Centreon is attractive for small to mid-sized enterprises with its lower setup cost and quicker ROI. BMC Cloud Lifecycle Management involves a higher initial investment but offers substantial ROI through its enhanced functionalities, optimizing cloud resource management, making it suitable for those willing to invest in advanced features.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. Centreon Report (Updated: September 2026).

Buyer's Guide

BMC Cloud Lifecycle Management vs. Centreon

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

43rd

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (41st)

Centreon

Ranking in Cloud Monitoring Software

20th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (23rd), IT Infrastructure Monitoring (26th)

Mindshare comparison

As of October 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of Centreon is 2.2%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	2.2%
BMC Cloud Lifecycle Management	0.7%
Other	97.1%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at a computer software company with 5,001-10,000 employees

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

Read full review

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"It's helped us with our automation."

"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."

"Total build time has been reduced from four weeks to one week, then later to 24 hours."

"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"Automates Java EE Application Deployment from an SCM system."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

More BMC Cloud Lifecycle Management pros

"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."

"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."

"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

"This product provides comprehensive reporting for our top management."

"If they have the same issues that we had, which means a lot of pollers spread across the whole infrastructure and no central view to look at the entire status with the need to manage everything together, then it is a good solution."

"Centreon is a solution, and it is very good and efficient if you put all your infrastructure inside."

"My advice would be to go ahead with Centreon; don't waste time, go ahead."

More Centreon pros

Cons

"It was complex as it does not include a good, extensive feasibility and compatibility guide."

"Going to BMC for PS is not at all recommended from my experience."

"Needs integrations with other providers to provide a custom public cloud environment."

"One of the major problems is that support is not so good."

"The installation and configuration can be tricky due to it being built on Remedy."

"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

"The most important issue is the capability to interconnect with other systems."

"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."

"I would like to see a better UI, one which is more responsive."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."

"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."

More Centreon cons

Pricing and Cost Advice

Information not available

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

"The solution is very effective, despite the low price."

"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."

"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

"Centreon is an open source product. Thus, there is no need for licensing."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

More Centreon pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

17%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Construction Company

10%

Comms Service Provider

10%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

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Product Reports

Buyer's Guide

Cloud Management

September 2026

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

Centreon

October 2026

Download Centreon product report

Also Known As

BMC CLM

No data available

Overview

BMC Cloud Lifecycle Management provides an efficient cloud management platform designed to streamline the deployment and administration of cloud services, catering to enterprises seeking enhanced control and flexibility in their IT environments.

Specifically crafted for cloud environments, BMC Cloud Lifecycle Management enables users to automate the provisioning of cloud services and resources. It enhances operational efficiency by orchestrating complex workflows that are time-consuming while reducing errors and inconsistencies. Organizations can achieve higher agility and scalability, adapting swiftly to changing demands. With its robust policy-driven framework, it ensures compliance and governance are maintained throughout the cloud lifecycle.

What are the most important features?

Automated Provisioning: Reduces manual intervention and accelerates service delivery.
Self-Service Portal: Empowers users to request and manage resources independently.
Compliance Management: Ensures adherence to set policies and standards.
Multi-Cloud Support: Facilitates seamless operations across different cloud environments.

What benefits or ROI should be evaluated?

Cost Optimization: Efficiently utilize resources to minimize expenses.
Scalability: Easily expand infrastructure to meet growing demands.
Improved Time-to-Market: Quickly launch and manage cloud services.
Enhanced Security: Maintain robust security protocols within cloud landscapes.

BMC Cloud Lifecycle Management is actively implemented across industries such as finance, healthcare, and retail, where agile IT services are crucial. For instance, in healthcare, it facilitates rapid deployment of critical applications, ensuring that patient services are uninterrupted while maintaining strict compliance with industry regulations. In finance, it ensures the rapid scaling of resources in response to market fluctuations, maintaining performance and compliance.

BMC Helix

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Buyer's Guide

BMC Cloud Lifecycle Management vs. Centreon

September 2026

Free Report: BMC Cloud Lifecycle Management vs. Centreon

Find out what your peers are saying about BMC Cloud Lifecycle Management vs. Centreon and other solutions. Updated: September 2026.

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