BMC Cloud Lifecycle Management vs Centreon comparison

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135 views|89 comparisons
80% willing to recommend
Centreon Logo
5,978 views|3,792 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Cloud Lifecycle Management and Centreon based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate.""You can tie together your public and private cloud infrastructure into a "single pane of glass".""Automates Java EE Application Deployment from an SCM system.""Assesses change impact or completes an audit using multiple dashboard views.""Supports unattended installs and image-based, script-based, or template-based provisioning.""Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation.""CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

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"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""For servers and for applications, it was very, very efficient.""Predetermined templates allow for simple and fast service monitoring configuration.""Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause.""We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes.""The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."

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Cons
"The installation and configuration can be tricky due to it being built on Remedy.""Needs integrations with other providers to provide a custom public cloud environment.""One of the major problems is that support is not so good."

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"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.""I would like to see a better UI, one which is more responsive.""The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.""The reporting has room for improvement.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

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Pricing and Cost Advice
Information Not Available
  • "It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
  • "In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
  • "For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
  • "Centreon is an open source product. Thus, there is no need for licensing."
  • "The pricing is acceptable."
  • "They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
  • "I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
  • "The solution is very effective, despite the low price."
  • More Centreon Pricing and Cost Advice →

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    Ranking
    43rd
    Views
    135
    Comparisons
    89
    Reviews
    0
    Average Words per Review
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    Rating
    N/A
    11th
    Views
    5,978
    Comparisons
    3,792
    Reviews
    6
    Average Words per Review
    907
    Rating
    8.0
    Comparisons
    Also Known As
    BMC CLM
    Learn More
    Overview
    BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

    Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

    Centreon Features

    Centreon has many valuable key features. Some of the most useful ones include:

    • Supervision of hybrid infrastructures, from one end to the other
    • Open and flexible architecture 
    • Open-source solution, downloadable for free
    • Filtering capability in GUI interface
    • Proactive end to end monitoring
    • Easily configurable and simple to handle
    • Dedicated dashboard widgets
    • Scalability
    • Independent application for monitoring
    • End to end reporting with actual logs

    Centreon Benefits

    There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

    • Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.
    • Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.
    • Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Centreon users.

    PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.” 

    Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

    Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

    Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

    Sample Customers
    JDA Software, Morningstar, Orange Business Services, Wipro
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company33%
    Logistics Company22%
    Comms Service Provider11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government11%
    Comms Service Provider9%
    Financial Services Firm8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise15%
    Large Enterprise55%
    Buyer's Guide
    Cloud Monitoring Software
    April 2024
    Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software. Updated: April 2024.
    768,924 professionals have used our research since 2012.

    BMC Cloud Lifecycle Management is ranked 43rd in Cloud Monitoring Software while Centreon is ranked 11th in Cloud Monitoring Software with 27 reviews. BMC Cloud Lifecycle Management is rated 7.8, while Centreon is rated 8.6. The top reviewer of BMC Cloud Lifecycle Management writes "Automates Java EE Application Deployment from an SCM system". On the other hand, the top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". BMC Cloud Lifecycle Management is most compared with CloudBolt, whereas Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI.

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