BMC Cloud Lifecycle Management vs Centreon comparison

BMC Helix and Centreon are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #45, while Centreon is ranked #18 with an average rating of 7.3. BMC Helix holds a 0.6% mindshare in CMS, compared to Centreon’s 2.7% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 93% of Centreon users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

1,787 Views
643 Comparison Views

80% willing to recommend

Centreon

Read 31 Centreon reviews

7,170 Views
4,302 Comparison Views

93% willing to recommend

BMC Cloud Lifecycle Management

Centreon

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Executive SummaryUpdated on Dec 18, 2024

Centron and BMC Cloud Lifecycle Management are both leaders in their respective spaces, infrastructure monitoring and cloud service management. While Centreon appears more favorable in pricing and support, BMC Cloud Lifecycle Management excels in features that justify its cost for complex cloud environments.

Features: Centreon is strong in scalability, supporting unlimited devices, active monitoring without relying on traps, and robust reporting. BMC Cloud Lifecycle Management provides automated provisioning, policy-driven governance, and supports multi-cloud environments, offering businesses significant control over their cloud infrastructure.

Room for Improvement: Centreon could improve by expanding its features to include more comprehensive business intelligence reporting. Enhanced user interfaces for quicker insight and alert configurations would also add value. BMC Cloud Lifecycle Management could benefit from simplifying its deployment process and enhancing user documentation. Additionally, reducing dependencies on extensive planning could accelerate user adoption.

Ease of Deployment and Customer Service: Centreon's open-source nature facilitates straightforward deployment with extensive documentation for IT teams. BMC Cloud Lifecycle Management, while offering extensive support services, requires significant planning due to its comprehensive functionality. Centreon is preferred by businesses seeking ease of implementation, while BMC provides a guided setup for detailed cloud management solutions.

Pricing and ROI: Centreon offers an attractive pricing model with low setup costs and open-source availability, presenting a quicker return on investment. BMC Cloud Lifecycle Management has higher initial costs but promises substantial long-term ROI due to its robust features that optimize cloud management and operations. Centreon is appealing for budget-conscious organizations, whereas BMC is ideal for companies investing in comprehensive cloud management tools.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. Centreon Report (Updated: April 2026).

Buyer's Guide

BMC Cloud Lifecycle Management vs. Centreon

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (42nd)

Centreon

Ranking in Cloud Monitoring Software

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (24th), IT Infrastructure Monitoring (29th)

Mindshare comparison

As of May 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.6%, up from 0.2% compared to the previous year. The mindshare of Centreon is 2.7%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	2.7%
BMC Cloud Lifecycle Management	0.6%
Other	96.7%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at a computer software company with 5,001-10,000 employees

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's helped us with our automation."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Automates Java EE Application Deployment from an SCM system."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Assesses change impact or completes an audit using multiple dashboard views."

"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."

More BMC Cloud Lifecycle Management pros

"For servers and for applications, it was very, very efficient."

"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

"We have everything we need with the product."

"We can proactively see what is going on in the network, so most of the time we notice problems before our customers do."

"Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable factors."

"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."

"This product provides comprehensive reporting for our top management."

"It's the best tool on the market for that at the moment."

More Centreon pros

Cons

"One of the major problems is that support is not so good."

"Going to BMC for PS is not at all recommended from my experience."

"Needs integrations with other providers to provide a custom public cloud environment."

"One of the major problems is that support is not so good."

"Needs integrations with other providers to provide a custom public cloud environment."

"The installation and configuration can be tricky due to it being built on Remedy."

"It was complex as it does not include a good, extensive feasibility and compatibility guide."

"The pricing setup costs and licensing weren't very good in the past."

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

"Where Centreon is weaker is that the initial deployment could be easier."

"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"Sometimes, Centreon does not show the status of services as updated, which should be addressed."

"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

"It is necessary to improve service monitoring of database services in the free version."

More Centreon cons

Pricing and Cost Advice

Information not available

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

"The tool is cheaply priced."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"The pricing works out well for us, given our environment and where we are."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

More Centreon pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

14%

Insurance Company

Financial Services Firm

Comms Service Provider

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

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Product Reports

Buyer's Guide

Cloud Management

May 2026

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

Centreon

May 2026

Download Centreon product report

Also Known As

BMC CLM

No data available

Overview

BMC Cloud Lifecycle Management provides an efficient cloud management platform designed to streamline the deployment and administration of cloud services, catering to enterprises seeking enhanced control and flexibility in their IT environments.

Specifically crafted for cloud environments, BMC Cloud Lifecycle Management enables users to automate the provisioning of cloud services and resources. It enhances operational efficiency by orchestrating complex workflows that are time-consuming while reducing errors and inconsistencies. Organizations can achieve higher agility and scalability, adapting swiftly to changing demands. With its robust policy-driven framework, it ensures compliance and governance are maintained throughout the cloud lifecycle.

What are the most important features?

Automated Provisioning: Reduces manual intervention and accelerates service delivery.
Self-Service Portal: Empowers users to request and manage resources independently.
Compliance Management: Ensures adherence to set policies and standards.
Multi-Cloud Support: Facilitates seamless operations across different cloud environments.

What benefits or ROI should be evaluated?

Cost Optimization: Efficiently utilize resources to minimize expenses.
Scalability: Easily expand infrastructure to meet growing demands.
Improved Time-to-Market: Quickly launch and manage cloud services.
Enhanced Security: Maintain robust security protocols within cloud landscapes.

BMC Cloud Lifecycle Management is actively implemented across industries such as finance, healthcare, and retail, where agile IT services are crucial. For instance, in healthcare, it facilitates rapid deployment of critical applications, ensuring that patient services are uninterrupted while maintaining strict compliance with industry regulations. In finance, it ensures the rapid scaling of resources in response to market fluctuations, maintaining performance and compliance.

BMC Helix

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Buyer's Guide

BMC Cloud Lifecycle Management vs. Centreon

April 2026

Free Report: BMC Cloud Lifecycle Management vs. Centreon

Find out what your peers are saying about BMC Cloud Lifecycle Management vs. Centreon and other solutions. Updated: April 2026.

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