BMC Helix Client Management vs Trend Vision One Endpoint Security comparison

BMC Helix Client Management vs. Trend Vision One Endpoint Security

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Client Management

Ranking in Endpoint Compliance

6th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (8th)

Trend Vision One Endpoint S...

Ranking in Endpoint Compliance

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

132

Ranking in other categories

Endpoint Protection Platform (EPP) (6th), Endpoint Detection and Response (EDR) (8th)

Mindshare comparison

As of October 2025, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 5.1%, up from 2.2% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 16.8%, up from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Compliance Market Share Distribution
Product	Market Share (%)
Trend Vision One Endpoint Security	16.8%
BMC Helix Client Management	5.1%
Other	78.1%

Endpoint Compliance

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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Ahmed El Kayal

Security Solutions Architect at Systems Engineering of Egypt

AI-driven threat detection strengthens security and supports seamless integration

My company had an opportunity to implement Trend Micro Endpoint for one of our customers. They have around 500 PCs as endpoints and also around 100 or 120 servers The behavior analytics feature is very useful, and its threat detection based on AI is very strong. It is easy to integrate with other…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The inventory and patch management tools are very valuable."

"The support from BMC Client Management is very good."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The most valuable features of the solution are patch management and software license management."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."

"Stability-wise, it is a good product, and I rate it a ten out of ten."

"The solution offers great visibility into their IT infrastructure and uses industry-leading threat intelligence strategies."

"Technical support is quite knowledgeable and helpful."

"Apex One is flexible and offers a lot of visibility on the agent."

"The solution is very simple to use and easy to deploy."

"It is available on our OS platform and will automatically scan our machines daily or weekly."

"I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis."

More Trend Vision One Endpoint Security pros

Cons

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"The solution needs to add whitelisting because many customers request it."

"BMC Client Management could improve in the area of integration."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The solution does not offer the functionality of remote access to users."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"The UI has room for improvement."

"Trend Micro Apex One can improve its vulnerability assessment and monitoring tools."

"The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."

"The solution could be improved by providing better training to the vendors."

"The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."

"The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great."

"There were challenges in uninstalling the Trend Micro solution from certain endpoints."

"The technical support should be more proactive."

More Trend Vision One Endpoint Security cons

Pricing and Cost Advice

"To use BMC Client Management they charge annually per node."

"The solution is low cost."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"The price of the solution was expensive in the first year we had it because we were purchasing it locally. This year we have a global discount for the license. There is an additional cost if you want maintenance support."

"From what I understand the pricing is not expensive for Trend Micro Apex One."

"Compared to other products on the market, I think that the pricing is reasonable."

"Apex One is expensive but we manage to work with the cost."

"Opting for cloud solutions can provide a more cost-effective and efficient alternative, with fewer dependencies on physical setups and unexpected costs associated with on-premises tasks."

"The pricing of Trend Micro Apex One was reasonable. There is a license required to use the solution and we have upgraded the solution to include some additional features, such as XDR."

"The pricing for Apex One is midrange, and worth the costs."

"I think that this product is expensive."

More Trend Vision One Endpoint Security pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Government

13%

Financial Services Firm

12%

Retailer

10%

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

By reviewers
Company Size	Count
Small Business	45
Midsize Enterprise	36
Large Enterprise	57

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

What's the difference between Trend Micro Deep Security and Trend Micro Apex One?

Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...

What do you like most about Trend Micro Apex One?

It is updated automatically without much intervention from our side. We can also get some reports easily.

What is your experience regarding pricing and costs for Trend Micro Apex One?

The pricing is very high, despite the solution’s capabilities.

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Product Reports

Mobile Device Management (MDM)

Download BMC Helix Client Management product report

Trend Vision One Endpoint Security

Download Trend Vision One Endpoint Security product report

Trend Vision One Endpoint Security report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan

Overview

BMC Helix Client Management offers robust systems management capabilities, focusing on patch management, software licensing, and remote administrative access, crucial for compliance and security.

BMC Helix Client Management enables efficient endpoint management across diverse systems with features like software deployment, inventory control, and compliance management. Offering stable performance, the SaaS version excels in supporting IT managers in regulatory compliance while managing thousands of endpoints. Users find the remote control feature exceptionally useful in remote work settings, facilitating updates and issue resolution seamlessly. There is a growing demand for enhancements such as Linux and Android support, improved integration, and mobile device management. Additionally, clients suggest the inclusion of vulnerability assessment, better agent reliability, application whitelisting, and refined remote command execution capabilities.

What are the key features of BMC Helix Client Management?

Patch Management: Streamlines deployment and updates to ensure security compliance.
Software License Management: Optimizes usage and adheres to licensing agreements.
Remote Control Access: Facilitates remote troubleshooting and updates without delays.
Inventory Management: Provides comprehensive oversight of software assets.
Compliance Management: Assists in maintaining regulatory standards across endpoints.

What benefits should users expect from BMC Helix Client Management?

Cost Reduction: Enhances operational efficiency and license use, leading to cost savings.
Management Efficiency: Simplifies overseeing large endpoint environments.
Security Enhancement: Ensures strict compliance with security protocols, reducing risk.
Improved Support for Remote Work: Seamless updates and troubleshooting improve remote productivity.

In the tech-savvy industry, BMC Helix Client Management proves invaluable for IT managers tasked with software deployment and comprehensive endpoint oversight. Users in heavily regulated sectors leverage its capabilities for ensuring compliance and optimizing resource usage, ultimately driving management efficiency and reducing operational costs.

BMC Helix

Trend Vision One Endpoint Security delivers comprehensive antivirus, data protection, and device management. It offers robust threat detection and is deployable on-premises or via the cloud, making it versatile for endpoint security across organizations.

Emphasizing reliable endpoint security, Trend Vision One guards workstations and servers with extended detection and response features. Its machine learning-driven threat detection offers protection from malware and viruses, including zero-day threats. With seamless updates and automation, it minimizes administrative burdens, making deployment efficient. Criticisms include high resource use during scans and integration complexities, with calls for improved data loss prevention and better encryption. Users see the need for enhanced Linux support and quicker security updates.

What features define Trend Vision One Endpoint Security?

Real-time threat detection: Provides immediate alerts on potential risks.
Virtual patching: Protects against known vulnerabilities without software updates.
Centralized management console: Facilitates efficient device management.
Machine learning: Enhances detection with advanced analytics.
Zero-day threat protection: Guards against unforeseen attacks.
Ransomware detection: Identifies and prevents ransomware incursions.
Automated updates: Ensures systems are protected with the latest safeguards.

Which benefits are crucial in reviews?

Reducing administrative overhead: Automation decreases time spent on routine tasks.
Efficient threat response: Facilitates quick identification and mitigation of risks.
Seamless system updates: Keeps protection up to date without disruptions.
Improving operational efficiency: Integrates smoothly with existing security solutions.

In the finance sector, Trend Vision One is implemented for robust data protection and regulatory compliance. Healthcare providers rely on it for protecting sensitive patient information from cyber threats. Retailers use it for safeguarding payment systems and customer data against breaches, ensuring uninterrupted business operations.

Trend Micro

Sample Customers

Charter Manufacturing

Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST

BMC Helix Client Management vs. Trend Vision One Endpoint Security