BMC AMI Ops vs MuleSoft Anypoint Platform comparison

BMC and Salesforce are both solutions in the Workload Automation category. BMC is ranked #30, while Salesforce is ranked #4 with an average rating of 8.2. BMC holds a 1.0% mindshare in WA, compared to Salesforce’s 5.4% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 92% of Salesforce users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 14, 2025

MuleSoft Anypoint Platform and BMC AMI Ops compete in integration and IT operations management. MuleSoft often has an edge in integration features, while BMC offers strengths in monitoring and operations management.

Features: MuleSoft Anypoint Platform is known for its API management, cloud integration, and extensive connectivity, making it suitable for enterprises needing robust integration. BMC AMI Ops is strong in IT operations management with advanced monitoring and resource optimization.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform offers ease of deployment with extensive documentation and community resources, beneficial for organizations new to integrations. BMC AMI Ops provides streamlined deployment and strong customer service, noted for personalized support, contrasting MuleSoft's broader resource availability.

Pricing and ROI: MuleSoft Anypoint Platform's setup cost can be higher due to its integration capabilities, often leading to a significant ROI for complex needs. BMC AMI Ops has a potentially lower initial setup cost, offering substantial ROI through IT operations efficiencies. While MuleSoft might require more upfront investment, its ROI can justify the expense for integration needs, whereas BMC offers a cost-effective solution focusing on operational efficiency.

To learn more, read our detailed BMC AMI Ops vs. MuleSoft Anypoint Platform Report (Updated: January 2026).

Buyer's Guide

BMC AMI Ops vs. MuleSoft Anypoint Platform

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of BMC AMI Ops is 1.0%, up from 0.5% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 5.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.6%
MuleSoft Anypoint Platform	5.4%
BMC AMI Ops	1.0%
Other	91.0%

Workload Automation

Featured Reviews

reviewer2770605

Cloud Engineer at a financial services firm with 501-1,000 employees

Has streamlined complex job scheduling across scripting languages while reducing manual effort

JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.

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reviewer1012668

Works

The service level and automated capacity manager functions allow us to control priorities, support SLA's and manage our 4HRA and reduce MLC for some software bills.

There currently is a WUI that allows an operator a single pane of glass to see how TM is performing to meet service policies within a JESMAS environment. This is a new feature and multiple individuals have expressed desire to not only see real time monitoring, but the ability to historically go back at least several hours or possibly an entire day to review history.

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Greg O

Senior Validation Engineer at Weir Group PLC

Integration workflows have become transparent and secure while error tracking is streamlined

The best features in MuleSoft Anypoint Platform for me are transparency between logging in or deploying and using different environments. Managing different environments for the transparency of error logins or how to trace traceability is very important. It's very easy to use and sort, so you can see where everything has gone right and everything has gone wrong. I'm aware of the drag-and-drop interface in MuleSoft Anypoint Platform, and it's very, very quick. It's very time-saving and very efficient. The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none. It's one of the best out there that I have worked with because of the encryption and decryption, and there are a lot of security aspects. I would assess the platform's data mapping and transformation capabilities as amazing. Automation has been straightforward; the transformation and mapping have been easy to use, easy to source, and from the source to the target. I would say it has been very good.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."

"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."

"The product is easy to use."

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"The planning capabilities are most valuable."

More JAMS pros

"Enabled me to solve production problems faster or even avoid them preemptively with warnings."

"The integration of IMS commands is very useful, because you do not have to switch to another tool to problem solve solutions."

"The tool’s API management capabilities are excellent."

"Mule works very well with Salesforce and CRMs."

"This is a good platform for designing, flowing out APIs, and then doing API-based integrations."

"Overall, it is a pretty good product. It is also very scalable."

"It's easy to develop APIs."

"Customers can make use of Runtime Fabric, an RTF environment."

"We are very satisfied with the DevOps support."

"It reduces manual loads in maintaining servers as it comes with the Cloud Hub feature."

More MuleSoft Anypoint Platform pros

Cons

"The monitoring of the JAMS product and its performance is an area of concern for me."

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."

"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."

"JAMS notifications for hung jobs could be improved."

"The JAMS automation code isn't so clean."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

More JAMS cons

"More visualisation and support for mobile devices would be good."

"An expansion for distributed systems would be great, but probably not workable."

"Anypoint MQ's capabilities are mainly used for messaging purposes, but it doesn't have typical use cases that extend as far as other Message Queue software."

"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."

"It should give better control over account management."

"The product is expensive."

"Pricing is one aspect of the solution that is troublesome. It's too expensive for smaller organizations."

"The tool requires programming language."

"The solution's licensing model is expensive and could be improved."

"An on-premise setup requires special skills and you need a lot of professional services."

More MuleSoft Anypoint Platform cons

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"This is a good product at a fair price."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

More JAMS pricing and cost advice

"If you already use other products from BMC, you might be able to get a package deal from BMC's sales department."

"The product's price seems to be competent in comparison to other products in the market."

"The product is still very expensive."

"The solution has a high price."

"MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"The solution is the priciest in the market which is an issue for some clients."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

More MuleSoft Anypoint Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

27%

Government

Manufacturing Company

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	18

No data available

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	12
Large Enterprise	30

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...

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What needs improvement with JAMS?

As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...

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What is the best network monitoring software for large enterprises?

I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all ...

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What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybr...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration ...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform f...

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Comparisons

Control-M vs JAMS

Compared 18% of the time

Redwood RunMyJobs vs JAMS

Compared 10% of the time

AutoSys Workload Automation vs JAMS

Compared 9% of the time

Stonebranch vs JAMS

Compared 9% of the time

Automic Automation vs JAMS

Compared 7% of the time

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IBM OMEGAMON vs BMC AMI Ops

Compared 24% of the time

ASG TMON vs BMC AMI Ops

Compared 16% of the time

SYSVIEW Performance Intelligence vs BMC AMI Ops

Compared 11% of the time

IBM Workload Automation vs BMC AMI Ops

Compared 8% of the time

IBM Z IntelliMagic Vision for z/OS vs BMC AMI Ops

Compared 7% of the time

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Redwood RunMyJobs vs MuleSoft Anypoint Platform

Compared 16% of the time

Tidal by Redwood vs MuleSoft Anypoint Platform

Compared 6% of the time

Boomi iPaaS vs MuleSoft Anypoint Platform

Compared 3% of the time

Palantir Foundry vs MuleSoft Anypoint Platform

Compared 3% of the time

IBM MQ vs MuleSoft Anypoint Platform

Compared 3% of the time

More MuleSoft Anypoint Platform Competitors

Product Reports

Buyer's Guide

JAMS

January 2026

Download JAMS product report

Buyer's Guide

Mainframe Management

December 2025

Download BMC AMI Ops product report

Buyer's Guide

MuleSoft Anypoint Platform

January 2026

Download MuleSoft Anypoint Platform product report

Also Known As

No data available

BMC MainView, BMC Automated Mainframe Intelligence, Ops Monitoring, Ops Automation for Batch ThruPut

Data Integrator, Anypoint MQ

Interactive Demo

JAMS Software

Demo not available

BMC

Demo not available

Salesforce

Overview

JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.

Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.

What are JAMS's key features?

Automation & Scheduling: Flexible automation helps manage complex job schedules efficiently.
Integration: Connects seamlessly with platforms like SQL Server, SAP, and Python for diverse applications.
Centralized Job Management: A unified interface for handling thousands of jobs daily.
Dependency Management: Supports complex workflows with efficient dependency tracking.
Insightful Logging: Provides detailed logs and notifications for precise task execution.

What benefits should users look for in JAMS reviews?

Enhanced Productivity: Automates repetitive tasks, freeing up resources for strategic initiatives.
Scalability: Flexible licensing models grow with business size and needs.
Efficient Workflow Automation: Streamlines job orchestration across environments.
Responsive Support: Helps ensure smooth operations with quick troubleshooting.

In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.

JAMS Software

To keep your business running smoothly, you need mainframe management that does more than just monitor and display. BMC MainView gives you the power to diagnose problems, minimize risk, and cut costs.

Lower costs with more efficient monitoring.
Find and fix problems early to prevent costly outages and slowdowns.
Improve availability and productivity by automating and simplifying performance tasks.
Streamline application performance tuning using BMC's seamless integration with Compuware Strobe.

BMC

MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.

MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.

What are the standout features of MuleSoft Anypoint Platform?

API Management: Comprehensive tools for managing APIs effectively.
Integration Capabilities: Facilitates diverse integration patterns.
Connectors: Extensive library for connecting various systems.
Observability: Enhances monitoring and performance tracking.
Batch Processing: Manages large volumes of data efficiently.

What benefits and ROI should users expect?

Scalability: Adaptable to growing data demands across platforms.
Performance: Simplifies complex deployments and improves processing.
Flexibility: Supports multiple environments, from cloud to on-premises.
User-Friendly: Streamlines integration processes with robust tools.

MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.

Salesforce

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Costco, Dell, Apple, Citi, AT&T, FedEx, Johnson&Johnson, Comcast, Caterpillar, Vodafone, Sysco, Google, Oracle, Microsoft, Walt Disney

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Buyer's Guide

BMC AMI Ops vs. MuleSoft Anypoint Platform

January 2026

Free Report: BMC AMI Ops vs. MuleSoft Anypoint Platform

Find out what your peers are saying about BMC AMI Ops vs. MuleSoft Anypoint Platform and other solutions. Updated: January 2026.

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