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BlackBerry Cylance Cybersecurity vs DeepArmor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
DeepArmor
Ranking in Endpoint Protection Platform (EPP)
73rd
Average Rating
2.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of DeepArmor is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Muhammad Fahad - PeerSpot reviewer
Security needs improvement and email scanning features are not included
The email scanning feature is not available in DeepArmor. We cannot use this for email scanning. There are many options that are not available in DeepArmor. We cannot use separate applications for different internet applications or for different internet scanning. This is why we cannot use it. I would like to see additional features such as email scanning, which should be included, or malware detections, and other cybersecurity features should be included. It could also be more secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"You can manage all the threats and everything from a centralized dashboard."
"One of the best features of the solution is that it's easy to deploy."
"​Centralized dashboard online which can be used for managing a huge product."
"Endpoints are protected in real-time without the need of a centralized server."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"It is easy to install."
 

Cons

"The product must make the interface a little more user-friendly."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The solution’s user interface could be improved."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The user interface is outdated."
"The email scanning feature is not available in DeepArmor."
 

Pricing and Cost Advice

"I think that the price we are paying is good for what it is."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The license price for this solution could be better. It's on the expensive side."
"The tool is not that expensive."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"There are licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Government
7%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Ask a question
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Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
AV-Comparatives
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2025.
859,579 professionals have used our research since 2012.