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BlackBerry Cylance Cybersecurity vs DeepArmor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
DeepArmor
Ranking in Endpoint Protection Platform (EPP)
71st
Average Rating
2.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of DeepArmor is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.1%
DeepArmor0.1%
Other98.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Muhammad Fahad - PeerSpot reviewer
Security needs improvement and email scanning features are not included
The email scanning feature is not available in DeepArmor. We cannot use this for email scanning. There are many options that are not available in DeepArmor. We cannot use separate applications for different internet applications or for different internet scanning. This is why we cannot use it. I would like to see additional features such as email scanning, which should be included, or malware detections, and other cybersecurity features should be included. It could also be more secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A user can continue to add endpoints and the solution will continue to perform well."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"It secures different entry points into the network."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"I like the AI and mathematical components that they use."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The solution is stable."
"It is easy to install."
 

Cons

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"CylancePROTECT's dashboard could be more user-friendly."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"It should provide more details about the events that they have detected."
"The initial deployment was quite complicated."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The email scanning feature is not available in DeepArmor."
 

Pricing and Cost Advice

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"We would just add more if there are new users, but right now you just need one license for per user."
"It's not so heavily priced; rather, it's average and decent."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It is expensive, but not unreasonable."
"There are licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Ask a question
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Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
AV-Comparatives
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: September 2025.
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