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Birst vs Jaspersoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
4.8
Jaspersoft boosts efficiency, cutting report times, reducing costs, aiding automation, but ROI varies, leading some to migrate.
On the whole site, we are only three or four developers responsible for this reporting, and I see other tools and companies using much bigger teams to do similar work.
Sr. Software Engineer at Tech Mahindra Limited
I have seen a return on investment from Jaspersoft, and relevant metrics include time saved and money saved.
Solution Architect at a media company with 201-500 employees
For some reports, the creation of template design was taking eight hours, but using Jaspersoft, it can be done within two hours, which is very impactful.
Technology Engineer at IRIS Software Inc.
 

Customer Service

Sentiment score
6.0
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
5.5
Jaspersoft customer service is praised for responsiveness and effective documentation, though some note occasional lack of responsiveness.
Whenever we encounter confusion, we go through Jaspersoft documentation, and I think 99% of the time, we find the solution ourselves.
Sr. Software Engineer at Tech Mahindra Limited
The customer support for Jaspersoft is basically non-existent.
Software Engineer at a manufacturing company with 10,001+ employees
Customer support is really good on the community side.
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
5.8
Jaspersoft is praised for scalability, efficiently handling large workloads, though some users face challenges depending on backend and data sources.
We are generating reports based on JSON data, which helps filter out data from large data sets.
Sr. Software Engineer at Tech Mahindra Limited
Scalability is where Jaspersoft definitely shines in.
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
We have seen clients developing multiple reports, maybe even fifty or more reports using it.
Solution Architect at a media company with 201-500 employees
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
7.7
Jaspersoft is praised for stability, with minor issues occasionally, and some users note inadequate community support despite its overall reliability.
I have not faced any stability issues with Jaspersoft.
Automation Engineer at a tech vendor with 10,001+ employees
However, it is easy to fix those issues.
Sr. Software Engineer at Tech Mahindra Limited
Jaspersoft is stable in my experience as we have been using it for the past twelve years.
Solution Architect at a media company with 201-500 employees
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Jaspersoft needs modernizing with AI, better cloud integration, clearer documentation, and enhanced usability for non-developers and large data handling.
The documentation gap is also there, so I would still recommend that the documentation can be much more emphasized, standardized, and have something specifically about the integration on the coding side, like how you should need to configure the things.
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
The only area for improvement is that initial implementation takes considerable time and is somewhat complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
If we can use some modern technology or AI tools to summarize the documentation and other resources, that would be useful for developers.
Sr. Software Engineer at Tech Mahindra Limited
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Jaspersoft's pricing is high with complex setup, but the community edition offers similar features despite lacking AI integration.
The initial setup cost is high because the implementation is complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing for Jaspersoft indicates that the pricing feels on the higher side when compared to Power BI or Tableau.
Solution Architect at a media company with 201-500 employees
licensing is not worth the money
Software Engineer at a manufacturing company with 10,001+ employees
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Jaspersoft provides dynamic, multi-format reporting, database integration, real-time analytics, and automated, customizable report design with enhanced visualization.
Jaspersoft provides real-time data analytics and reporting features, which is also one of the best features, and it has impacted the organization very positively.
Associate Technology Consultant at a tech vendor with 10,001+ employees
Jaspersoft has positively impacted my organization by making our manual work a lot easier, allowing us to automate our tasks and save a lot of time.
Automation Engineer at a tech vendor with 10,001+ employees
You can see the storyboards and metrics on a monthly basis, identify where we lack, what is causing the issues, how the revenues or sales can be improved, and how expenses can be reduced.
Solution Architect at a media company with 201-500 employees
 

Categories and Ranking

Birst
Ranking in Reporting
28th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Embedded BI (19th)
Jaspersoft
Ranking in Reporting
15th
Average Rating
7.2
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Reporting category, the mindshare of Birst is 0.9%, up from 0.3% compared to the previous year. The mindshare of Jaspersoft is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Jaspersoft0.7%
Birst0.9%
Other98.4%
Reporting
 

Featured Reviews

SK
Principal Engineering Manager I at a computer software company with 201-500 employees
Offers dashboards and self-service reports. The report performance is very slow.
Dashboards and self-service reports. These are widely used by customers in the EPM domain Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution. Customer support takes lot of time to get a solution The report…
Aditya Bhatt - PeerSpot reviewer
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
Precision reports have improved embedded analytics, though setup and documentation still need work
Every platform has its own way of working and definitely there is always a room for improvement. Jaspersoft is the same. I find that there is a good space on the learning curve, which can be decreased with proper documentation because if someone is a seasoned developer or a seasoned professional, it is easy to have the knowledge and the kind of reports they want to bring with Jaspersoft, but if some new learners or newbies are there, then definitely there is a learning curve on this. Additionally, on the licensing side there is a commercial and the enterprise license. You need to see which one suits you better and should not overpay it unnecessarily if it is not needed. The documentation gap is also there, so I would still recommend that the documentation can be much more emphasized, standardized, and have something specifically about the integration on the coding side, like how you should need to configure the things. That is where the documentation can be enhanced. I would say maybe on the performance and support size because if you are running it on the server, sometime the UI might or the report may take some time to refresh data or get a delayed response, and that is where things can be improved. If someone is looking for a seamless experience, they can definitely go for Jaspersoft. But if they are looking for a quick building of the report with drag and drop facilities, then there are some other tools for the report generations, quite easily. They can opt for that instead. For Jaspersoft, scalability is where it definitely shines in. We were working on different multiple reports against a data set over thousands or hundreds of records. By using its JSON data integration, it was easier to get all the data ingestion on the server-side filtering, then the performance remains stable even under the heavy load. It is really good. As I mentioned, the licensing part is important with the enterprise and the community license. You need to see which one suits you better. Additionally, on the speed side, if you are running it on a server side, you need to see and balance the load accordingly so that the refresh rate should be high and should not have a delayed response. That is another point. One of the more core points would be the documentation gaps. The user interface that can be enhanced because currently Jaspersoft Studio feels like a bit using a tool from an early 2005 or 2010 version. With respect to the newer generation or the current era, the UI needs to be enhanced and the user experience should disrupt the other competitors in the market. That is where the improvement can be done.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
15%
Marketing Services Firm
12%
Manufacturing Company
9%
Manufacturing Company
35%
Financial Services Firm
21%
Comms Service Provider
13%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Jaspersoft?
Pricing-wise, I haven't had much chance to see how much budget has been allocated for Jaspersoft, but it's not disclosed to anyone; it's completely managed by the client.
What needs improvement with Jaspersoft?
The challenges or issues I faced with Jaspersoft that led to the migration include the fact that the tech stack is deprecated and it was very troublesome to upgrade the Java version. Additionally, ...
What is your primary use case for Jaspersoft?
My main use case for Jaspersoft is that we inherited a legacy application that used Jaspersoft. A quick specific example of how I used Jaspersoft within that legacy application is that we would hav...
 

Comparisons

 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
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Find out what your peers are saying about Birst vs. Jaspersoft and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.