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Birst vs Jaspersoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
7.0
Jaspersoft improves ROI by reducing costs, enhancing efficiency, and streamlining report creation, achieving high user satisfaction.
For some reports, the creation of template design was taking eight hours, but using Jaspersoft, it can be done within two hours, which is very impactful.
Engineer Technology at IRIS Software Inc.
I have seen a return on investment from Jaspersoft, and relevant metrics include time saved and money saved.
Solution Architect at a media company with 201-500 employees
On the whole site, we are only three or four developers responsible for this reporting, and I see other tools and companies using much bigger teams to do similar work.
Sr. Software Engineer at Tech Mahindra Limited
 

Customer Service

Sentiment score
6.0
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
8.8
Jaspersoft's customer support is praised for clarity and effectiveness, complemented by comprehensive documentation that reduces user dependency.
Whenever we encounter confusion, we go through Jaspersoft documentation, and I think 99% of the time, we find the solution ourselves.
Sr. Software Engineer at Tech Mahindra Limited
they were able to connect with them very clearly
Automation Engineer at a tech vendor with 10,001+ employees
Customer support is quite good, and I have received very positive feedback on it.
Associate Technology Consultant at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
8.4
Jaspersoft is praised for excellent scalability, handling large workloads and extensive reports without performance issues while integrating JSON data.
We are generating reports based on JSON data, which helps filter out data from large data sets.
Sr. Software Engineer at Tech Mahindra Limited
We have seen clients developing multiple reports, maybe even fifty or more reports using it.
Solution Architect at a media company with 201-500 employees
Jaspersoft's scalability is very good, and I can introduce new features into it.
Engineer Technology at IRIS Software Inc.
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
9.0
Jaspersoft is praised for its high stability, consistent performance, and smooth installation and upgrades over twelve years.
However, it is easy to fix those issues.
Sr. Software Engineer at Tech Mahindra Limited
Jaspersoft is stable in my experience as we have been using it for the past twelve years.
Solution Architect at a media company with 201-500 employees
I have not faced any stability issues with Jaspersoft.
Automation Engineer at a tech vendor with 10,001+ employees
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Enhancing Jaspersoft's UI, AI, documentation, and mobile responsiveness would boost usability, performance, and integration with cloud technologies.
Advanced features should be improved to support microservices and cloud features while facilitating easy integration.
Engineer Technology at IRIS Software Inc.
The only area for improvement is that initial implementation takes considerable time and is somewhat complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
If we can use some modern technology or AI tools to summarize the documentation and other resources, that would be useful for developers.
Sr. Software Engineer at Tech Mahindra Limited
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
The initial setup cost is high because the implementation is complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing for Jaspersoft indicates that the pricing feels on the higher side when compared to Power BI or Tableau.
Solution Architect at a media company with 201-500 employees
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Jaspersoft enhances efficiency with design, integration, analytics, reporting flexibility, and security, offering seamless database connections and professional presentations.
The main advantage is the ability to integrate and connect databases with Jaspersoft, whether using MySQL or NoSQL databases.
Engineer Technology at IRIS Software Inc.
You can see the storyboards and metrics on a monthly basis, identify where we lack, what is causing the issues, how the revenues or sales can be improved, and how expenses can be reduced.
Solution Architect at a media company with 201-500 employees
I estimate that Jaspersoft saves a lot of time, as the manual tasks that ten developers had to do can now be handled by only two developers.
Automation Engineer at a tech vendor with 10,001+ employees
 

Categories and Ranking

Birst
Ranking in Reporting
31st
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Embedded BI (19th)
Jaspersoft
Ranking in Reporting
20th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Reporting category, the mindshare of Birst is 0.8%, up from 0.2% compared to the previous year. The mindshare of Jaspersoft is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Jaspersoft0.6%
Birst0.8%
Other98.6%
Reporting
 

Featured Reviews

SK
Principal Engineering Manager I at a computer software company with 201-500 employees
Offers dashboards and self-service reports. The report performance is very slow.
Dashboards and self-service reports. These are widely used by customers in the EPM domain Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution. Customer support takes lot of time to get a solution The report…
RA
Sr. Software Engineer at Tech Mahindra Limited
Pixel perfect reports have improved complex safety compliance and multilingual operations
Currently, I see that Jaspersoft does not have any AI features in the version I am using, 7.01. I think in a coming version, we will get some AI features that will help developers develop reports quickly. That is one improvement I see as necessary. As a developer using Jaspersoft, I faced challenges initially with controlling text and other elements. However, over time, when I repeatedly used all those features, I became accustomed to it. Taking up this tool and developing with it takes some time to understand how to handle different aspects, and obviously, the documentation we have to go through is quite lengthy. If we can use some modern technology or AI tools to summarize the documentation and other resources, that would be useful for developers. I have not given Jaspersoft a perfect 10 because, as a tool, it is somewhat complex. There are certain elements of reporting that are somewhat difficult to implement in Jaspersoft compared to other tools such as Power BI or Tableau.
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Top Industries

By visitors reading reviews
Marketing Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Performing Arts
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise12
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Jaspersoft?
The initial setup cost is high because the implementation is complex, but the pricing is consistent with market standards, and the licensing cost is also consistent with market standards.
What needs improvement with Jaspersoft?
The only area for improvement is that initial implementation takes considerable time and is somewhat complex, requiring someone with specific knowledge to perform it. Apart from that, everything is...
What is your primary use case for Jaspersoft?
Jaspersoft's main use case for me is to create customizable reports for the data that we need. As I work in the BFSI sector, specifically banking, whenever a client asks for a particular report bas...
 

Comparisons

 

Overview

 

Sample Customers

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