Ping Identity Platform and BigID compete in the identity management and data governance sectors. While Ping Identity Platform offers robust identity management solutions, BigID leads with comprehensive data management capabilities, making it a preferred choice for data governance.
Features: Ping Identity Platform is recognized for its robust security, single sign-on, and multi-factor authentication. The multi-factor authentication feature is most valuable as it ensures secure access from anywhere. With PingID, we easily integrate all devices, offering security and smooth integration. PingFederate's flexibility allows for customization, making it preferable for non-standard structures. BigID excels in data discovery and classification, offering advanced data mapping, privacy compliance, and risk assessment. Its scanning capabilities handle both structured and unstructured data effectively, providing a crucial edge in identifying and protecting sensitive data.
Room for Improvement: Ping Identity Platform could enhance SSO integration options and improve its UI for better user interaction. Further development in handling complex environments might elevate its performance. Additionally, its support for diverse platforms could be expanded. BigID might improve its data correlation capabilities and enhance its user interface to make navigation more intuitive. Better integration with external tools and expanding its predefined labels for data classification could also be beneficial. Enhanced machine learning capabilities for data processing are another area for potential improvement.
Ease of Deployment and Customer Service: Ping Identity Platform is known for its rapid and straightforward deployment, facilitated by supportive customer service. Its user-friendly setup allows for quick integration. BigID provides flexible deployment options, accommodating complex environments, with a responsive support team offering regular sync-up calls to resolve issues.
Pricing and ROI: Ping Identity Platform offers competitive pricing with a focus on identity management efficiencies, providing excellent value for organizations emphasizing identity solutions. Its setup costs are balanced by its quick deployment and effective management features. BigID, requiring a higher initial investment, offers substantial ROI by enhancing data protection and compliance. Its comprehensive data governance solutions justify the premium for organizations seeking extensive data management capabilities.
It is one of the best tools in the market.
BigID has one of the best technical support teams.
Professional service provides early and efficient support.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
The pricing is competitive in the market, however, I need to ask for the right price.
One of the best features of BigID is its strength in data discovery and governance.
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
BigID is a leader in data security, privacy, compliance, and governance: enabling organizations to proactively discover, manage, protect, and get more value from their data in a single platform for data visibility and control. Customers use BigID to reduce their data risk, automate security and privacy controls, achieve compliance, and understand their data across their entire data landscape: including multicloud, hybrid cloud, IaaS, PaaS, SaaS, and on-prem data sources.
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