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BeyondTrust Endpoint Privilege Management vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BeyondTrust Endpoint Privil...
Ranking in Anti-Malware Tools
13th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Privileged Access Management (PAM) (6th)
Trend Micro ScanMail
Ranking in Anti-Malware Tools
18th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Anti-Malware Tools category, the mindshare of BeyondTrust Endpoint Privilege Management is 1.3%, down from 2.1% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Offers solid performance and user adaptability but needs better pricing options and local support
BeyondTrust is a strong, compliance-driven solution with excellent market recognition (Gartner, Peers, etc.), making it appealing for Bangladeshi enterprises. However, some key improvements could accelerate adoption: Areas for Improvement: Pricing & Local Affordability While the product’s capabilities justify its value, cost remains a barrier for many Bangladeshi organizations. Competitive pricing or regional discounts would make it more accessible. Local Support & Partnerships Currently, lack of local partners or trainers creates delays in support, implementation, and pricing negotiations. Establishing a Bangladesh-based support team or authorized resellers would improve responsiveness and trust. Enhanced Onboarding & Training Offering localized training programs (in Bengali/English) and documentation would help IT teams deploy and manage the solution more efficiently. Recommendations for Next Release: Introduce tiered pricing for emerging markets like Bangladesh. Develop a partner network in Bangladesh for faster service and sales. Add simplified dashboards for easier monitoring by non-technical staff. Final Note: BeyondTrust is already a top-tier PAM solution, but addressing these gaps would solidify its leadership in Bangladesh’s growing cybersecurity market.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good."
"The notable aspect is its ability to capture the application's behavior comprehensively and this thorough analysis is crucial for effective policy management."
"Logs that get collected on the Privilege Management console from the agents are very good. They help us to identify the aspects from which we have to whitelist an application."
"I would say session management on the go is the most valuable feature. When the session is going on, you can stop the session without terminating it for justification. You can cancel it. The recording takes very little space. Those are some things which the customers are worried about when they talk about session recording."
"The user experience is good, and there are many preconfigured platforms."
"I find the comprehensive Privilege Access Management features valuable, including automation, and the ability to integrate with applications and the Windows operating system."
"The tool is easy to use and deploy. It has PAM capabilities like privilege access. The solution helps with the management of third parties and vendors. It is an effective solution compared to other alternatives."
"The privileged access management into sensitive systems is very valuable. That includes control from the endpoint all the way through to the managing of passwords and credentials that are used by the person to access the sensitive information. It's very useful, because nobody ever really maintains passwords for those endpoint systems. It's maintained in the Dropbox password file."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
 

Cons

"What's bothering me, which is true of all of them, is that sometimes, the error codes that come up don't necessarily get reflected in the searches within their support sites or they're out of date. I would rather search by an error code than type in the text and search for it by text because the error code means that it is programmatic, and it is known. It might not be desired, but it at least is not unexpected. If you don't have an error code, you just get an anomalous error, and if it is lengthy, it can be difficult to search and find the specific instance you're looking for. This is something I would like all of them to improve. BeyondTrust, CyberArk, Centrify, and Thycotic could do some improvements in staying up to date and actually allowing you to search based on the product version. They are assuming that everybody is on their way to release. They put out a new release, but it is not reflected on the support site, which makes no sense to me, especially when they revamp all the error codes. They all have been guilty of this in some way."
"The deployment process should be clarified or made simpler. It would be helpful if the solution had in-app tutorials for users to look at as they progress through the system. Sometimes we get lost and need to go back to check what exactly the function was. There should be small hints around major key functions. It would go a long way in speeding up the deployment process."
"Reporting analytics is one of the areas that can be improved. It is a new cloud-based solution. So, many more specific reports can come out natively. Currently, we get all the events, and we put them in plug-ins. From there, we generate our own design of reports. If there is a much more solid or robust reporting analytics framework within the product itself, it would be helpful."
"How the accounts are presented in the solution's UI can be improved."
"There is room for improvement in having the solution align more with standards. We're always shoehorning the product into the standards. It's not that it doesn't work for standards, it does. But Quick Start Policies are pretty close to what we need. The vendor needs to keep looking at GDPR, 27001, and 27701. That's why our clients buy the product."
"It only has limited support for Mac."
"Their technical support could be more responsive and helpful."
"Improvements could focus on adding more AI features to automate processes that are currently manual or challenging for end users."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
 

Pricing and Cost Advice

"The solution's pricing is high."
"PowerBroker for a Mac client is three times the price of the Windows version."
"The product’s licensing is different for Windows, Linux, and Mac. The tool’s licensing is yearly."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It was very expensive."
"I'm sure everyone should have the cluster environment, which means more expensive, anyway, cheaper than the other solutions."
"This solution is expensive compared to its competitors."
"What BeyondTrust was providing was user-based licensing which was a great benefit from the client point of view. Recently, I don't know why, the licensing model has been changed, and that is the reason that they have lost a bit of their edge when it comes to the PAM, against our competition. The asset-based licensing, from the user's point of view, is not beneficial. The licensing should be based on the users. The greater the number of users, the greater will be the load and the greater the scalability problems. I presume that is why the licensing model has changed."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
10%
Government
7%
Financial Services Firm
15%
Manufacturing Company
10%
Government
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about BeyondTrust Endpoint Privilege Management?
The solution's least privilege enforcement has helped us ensure access is given to only the required people.
What is your experience regarding pricing and costs for BeyondTrust Endpoint Privilege Management?
BeyondTrust's pricing is premium but negotiable for Bangladesh. Expect 20-30% extra costs from currency/import factors. Start with modular licensing (EPM first), demand emerging market discounts, a...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

BeyondTrust PowerBroker, BeyondTrust Endpoint Privilege Management for Windows, BeyondTrust Endpoint Privilege Management for Mac, BeyondTrust Endpoint Privilege Management for Linux, BeyondTrust Endpoint Privilege Management for Unix, Avecto Defendpoint
ScanMail
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about BeyondTrust Endpoint Privilege Management vs. Trend Micro ScanMail and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.