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Azure NetApp Files vs NetApp ONTAP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Azure NetApp Files provides high performance and flexibility, enabling significant cost savings and improved IT management despite initial costs.
Sentiment score
7.5
NetApp ONTAP reduces storage costs and improves performance, manageability, and data protection, offering notable financial and operational benefits.
In the long run, we can see a 10% to 20% return on investment.
Systems and Network Administrator at a university with 1,001-5,000 employees
This needs to be evaluated by the business, especially considering that NetApp phases out technology after some years and introduces newer technology.
Senior Storage Engineer at Shell
 

Customer Service

Sentiment score
7.4
Microsoft and NetApp provide Azure NetApp Files with varying support quality, appreciated for complex issues despite regional inconsistencies.
Sentiment score
5.9
NetApp ONTAP support is praised for effectiveness but criticized for initial response times and regional inconsistencies.
Microsoft has limitations with Azure Files, which do not support disaster recovery, so they approached NetApp for help based on their experience in on-premises and cloud storage.
Cloud Architect at IBM
They have top-notch people.
Cloud/Data/Database Manager at a government with 10,001+ employees
This includes disk replacement, firmware upgrades, and NetApp ONTAP upgrades, which we handle locally in Nigeria.
Senior Storage Engineer at Shell
For technical support, I would rate NetApp ONTAP a nine out of ten.
Manager, System at a media company with 10,001+ employees
The support is top-notch.
Systems and Network Administrator at a university with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.6
Azure NetApp Files offers flexible scaling and cost efficiency for large deployments, despite regional and minimum storage limitations.
Sentiment score
7.5
NetApp ONTAP is praised for scalability and cluster expansion, despite some legacy system limitations and performance concerns.
Scalability is high. I would say it's probably around nine because it's quite a robust solution that can scale up to maybe even five hundred terabytes of data.
Cloud Architect at IBM
 

Stability Issues

Sentiment score
8.4
Azure NetApp Files is highly stable, offering reliable performance, seamless migrations, and no downtime, even under increased loads.
Sentiment score
8.1
NetApp ONTAP is a stable, reliable storage platform with strong performance, effective failover, and appreciated ongoing improvements.
In terms of storage stability, I believe it's robust and stable, with a high level of redundancy in the cloud backend.
Cloud Architect at IBM
In terms of stability, I would rate NetApp ONTAP a ten out of ten because I have experienced nearly zero downtime over the complete year.
Manager, System at a media company with 10,001+ employees
Both stability and scalability are a 10 out of 10.
Systems and Network Administrator at a university with 1,001-5,000 employees
Sometimes there are system panics, but we have overcome that issue in the latest NetApp ONTAP version.
Senior Storage Engineer at Shell
 

Room For Improvement

Azure NetApp Files needs enhanced disaster recovery, cost-effective pricing, improved support, and broader regional availability to boost user adoption.
NetApp ONTAP needs improved cloud integration, storage efficiency, automation, performance, and user interface, alongside enhanced support and pricing simplification.
I would definitely expect NetApp to come up with that solution so that customers can start using it because they do not have confidence in backup as it is still in preview.
Cloud Architect at IBM
I would like for them to have more compression so that it can avoid using more storage.
Cloud/Data/Database Manager at a government with 10,001+ employees
NetApp ONTAP provides volume level restore, but file level restore is somewhat difficult to execute.
Manager, System at a media company with 10,001+ employees
The support response needs improvement, especially for P1 cases. When critical cases are raised, they should ensure they call the customer and follow up properly.
Senior Storage Engineer at Shell
The interface is very intuitive, and the solution is robust.
Systems and Network Administrator at a university with 1,001-5,000 employees
 

Setup Cost

Azure NetApp Files is costly with a four-terabyte minimum, but its premium features compete with Oracle and Amazon.
NetApp ONTAP offers high initial costs but is valued for cost-effectiveness and flexible enterprise discounts in the long term.
It is expensive, especially with NetApp Ultra Storage.
Cloud/Data/Database Manager at a government with 10,001+ employees
It's highly priced, and there's no cost reservation option available compared to Azure Files.
Cloud Architect at IBM
It is cost-effective for the benefits you get.
Systems and Network Administrator at a university with 1,001-5,000 employees
 

Valuable Features

Azure NetApp Files excels in performance, integration, and scalability, providing high redundancy, data protection, and efficient storage solutions.
NetApp ONTAP offers robust disaster recovery, storage efficiency, scalability, and integration, with automation, security, and performance optimization.
The most valuable feature is that the sixty-terabyte database snapshot can be done in less than two to three minutes.
Cloud/Data/Database Manager at a government with 10,001+ employees
I think the most valuable feature is using the cross-region replication because this feature was not available in Azure Files, and this was the differentiator.
Cloud Architect at IBM
It lets you know if you have issues early enough so that you can plan around resolving and mitigating future issues.
Systems and Network Administrator at a university with 1,001-5,000 employees
NetApp ONTAP has improved our organization through speed, efficiency, and data availability, which ensures business continuity.
Senior Storage Engineer at Shell
Without the encryption key, data cannot be accessed, which provides strong data protection.
Manager, System at a media company with 10,001+ employees
 

Categories and Ranking

Azure NetApp Files
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Cloud Migration (9th), Cloud Storage (12th), Public Cloud Storage Services (13th)
NetApp ONTAP
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
93
Ranking in other categories
Storage Software (1st)
 

Mindshare comparison

Azure NetApp Files and NetApp ONTAP aren’t in the same category and serve different purposes. Azure NetApp Files is designed for Cloud Migration and holds a mindshare of 4.4%, down 15.5% compared to last year.
NetApp ONTAP, on the other hand, focuses on Storage Software, holds 20.0% mindshare, down 41.8% since last year.
Cloud Migration Mindshare Distribution
ProductMindshare (%)
Azure NetApp Files4.4%
IBM Turbonomic6.3%
NetApp Cloud Volumes ONTAP6.1%
Other83.2%
Cloud Migration
Storage Software Mindshare Distribution
ProductMindshare (%)
NetApp ONTAP20.0%
DataCore SANsymphony22.2%
Dell PowerPath14.8%
Other43.0%
Storage Software
 

Q&A Highlights

NC
Content Manager at PeerSpot
Nov 01, 2021
 

Featured Reviews

Rajat Wadhwa - PeerSpot reviewer
Cloud Architect at IBM
Cross-region replication has delivered seamless disaster recovery for enterprise storage needs
In terms of improvement, I would say cost reservation; the cost is a bit high. If we compare Azure Files and Azure NetApp Files, I know that customers are using less of Azure NetApp due to the cost. If they bring the cost a little bit closer to what Azure Files offers, it can be a great product in the market and bring a lot of business to NetApp. Backup is quite critical. As of now, Azure NetApp Files requires you to use Azure NetApp Backup solution, which is in public preview at the moment. I would definitely expect NetApp to come up with that solution so that customers can start using it because they do not have confidence in backup as it is still in preview. They are still doing some testing and research on that product, which is not officially released for use by multiple customers.
BK
Senior Storage Engineer at Shell
Data management and availability improve operations, but cost and support need attention
For snapshots, there should be something similar to a recycle bin. When someone mistakenly deletes a snapshot, it should be stored for about two days before disappearing from the system. Regarding storage optimization, when purchasing a 10 terabyte disk, after formatting, you can only use approximately 8 terabytes. They should improve this so users can utilize 90% instead of 80% of the disk space. The support response needs improvement, especially for P1 cases. When critical cases are raised, they should ensure they call the customer and follow up properly. Comparing NetApp ONTAP to other solutions such as EMC, the cost of contract renewals and warranties is relatively expensive. They should extend their renewal window beyond the current six months to one year options. A longer warranty period of two years for new systems, controllers, or filers would be beneficial. Overall, they should reduce subscription costs for businesses.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Educational Organization
6%
Manufacturing Company
18%
Financial Services Firm
13%
Construction Company
8%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise14
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise13
Large Enterprise68
 

Questions from the Community

How does Azure NetApp Files compare to NetApp ONTAP?
Azure NetApp Files is a Microsoft Azure file storage service built on NetApp technology. The platform combines the file capabilities of Azure and NetApp to move critical file-based applications to ...
What is your experience regarding pricing and costs for Azure NetApp Files?
On pricing, I would rate it around eight. It's highly priced, and there's no cost reservation option available compared to Azure Files. If NetApp could bring that kind of model for customers to sav...
What needs improvement with Azure NetApp Files?
In terms of improvement, I would say cost reservation; the cost is a bit high. If we compare Azure Files and Azure NetApp Files, I know that customers are using less of Azure NetApp due to the cost...
What needs improvement with NetApp ONTAP?
File level restoration could be improved. Currently, NetApp ONTAP provides volume level restore, but file level restore is somewhat difficult to execute. If NetApp were to provide an option for fil...
What is your primary use case for NetApp ONTAP?
I use NetApp ONTAP for most of our production systems, including NFS mount points, FC and iSCSI protocols, and shared drives across our organization.
 

Also Known As

NetApp ANF, ANF
No data available
 

Overview

 

Sample Customers

SAP, Restaurant Magic
1&1 IONOS, Acıbadem Healthcare Group, Adder Technologies, Aero Vodochody Aerospace
Find out what your peers are saying about Hewlett Packard Enterprise, NetApp, IBM and others in Cloud Migration. Updated: June 2026.
899,052 professionals have used our research since 2012.