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AWS IAM Identity Center vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Single Sign-On (SSO)
8th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
21st
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
27th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.4%, up from 0.5% compared to the previous year. The mindshare of Tools4ever HelloID is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Khaled Saidi - PeerSpot reviewer
Manage cloud security with granular access control and enhanced authentication
Managing IAM in complex environments can be challenging, and there are several areas for improvement. First, incorporating automation tools or a centralized dashboard for managing roles and policies across multiple accounts would simplify administration, especially for large organizations. Additionally, policy debugging and validation could be more streamlined, as troubleshooting misconfigurations can be time-consuming and prone to errors. A more robust error messaging system or a dedicated debugging tool would be beneficial. Another area for improvement is temporary access credentials. AWS documentation should offer more detailed guidance on edge cases and exceptions, along with clearer examples of how to handle various scenarios. Lastly, enhanced session-level policies that are more context-sensitive and based on specific conditions (such as IP address, device, or time) would greatly increase flexibility and allow for more granular control over user sessions.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The two most valuable features of IAM Identity Center are the security policy generation and automation in creating credentials."
"IAM Identity Center provides micro-level control over resources, services, and users, allowing organizations to grant specific access and privileges safely."
"The solution enhances security through features like multifactor authentication."
"We efficiently use AWS to create multiple user privileges and permissions, making it very scalable and supportive of our clients' operations."
"I highly recommend AWS IAM Identity Center to new users, especially for storage and deployment services like EC2, which are cost-efficient and scalable."
"The features of AWS IAM Identity Center that I appreciate are single sign-on and multi-factor authentication, and we can manage all authentication aspects while integrating it with third-party applications."
"Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies."
"IAM provides significant benefits when properly deployed."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"Now we can easily control who has access to which client or client application."
 

Cons

"For AWS services in general, I had trouble creating an S3 bucket due to a repetitive error message regarding existing names."
"The configuration with other tools can be hard."
"Integrating AWS IAM Identity Center with other applications sometimes presents challenges."
"Focusing on further allowing customization and flexibility in developing solutions as a solution architect or developer would enhance user experience."
"IAM is challenging to manage in complex environments. Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process."
"I have opened support tickets and received responses, although not always resolving my queries fully. I would appreciate a live chat option with technical support for quicker resolutions."
"I would like to see more flexibility in the features as sometimes it doesn't meet my expectations."
"In the product, two groups cannot have the same name...In general, the tool does not allow for the duplication of names."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"I would like to have the built-in provisioning module improved."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
 

Pricing and Cost Advice

"The product is cheap since it is available on the cloud."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Performing Arts
7%
Outsourcing Company
18%
Government
11%
Educational Organization
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AWS IAM Identity Center?
The product is easy for beginners to learn and use.
What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
The tech support for AWS is time-consuming, as we have experienced this issue. However, I am not aware of many other cases.
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Also Known As

AWS Single Sign On, AWS SSO
HelloID
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Willis Independent School District, David Douglas School District
Find out what your peers are saying about AWS IAM Identity Center vs. Tools4ever HelloID and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.