

Dell Avamar and AWS Elastic Disaster Recovery are leading solutions in data protection. AWS Elastic Disaster Recovery has the upper hand with its scalable architecture and a broader range of integrated features.
Features: Dell Avamar excels in data deduplication, backup efficiency, and compatibility with various storage platforms. AWS Elastic Disaster Recovery stands out for its scalability, automation features, and seamless AWS integration.
Room for Improvement: Dell Avamar needs a more intuitive setup process, better cloud integration, and less complex deployment steps. AWS Elastic Disaster Recovery could improve its support options, enhance multi-cloud support, and provide more direct customer support.
Ease of Deployment and Customer Service: Dell Avamar's deployment is complex and time-consuming, while its customer service is responsive but slow on technical queries. AWS Elastic Disaster Recovery offers a straightforward deployment process leveraging AWS's infrastructure but has customer support that sometimes lacks directness.
Pricing and ROI: Dell Avamar has a higher upfront cost but a justified long-term ROI. AWS Elastic Disaster Recovery, though initially expensive, offers better long-term ROI due to lower operational costs and seamless scalability. AWS’s usage-based cost model provides better financial flexibility.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
In case of any issue, they are ready to provide support within the defined SLA timeline.
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
has definitely solved many issues we have faced
When their technical person is online, the quality of service and technical knowledge are very good.
The current technical support by Dell is very good.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
Dell Avamar offers very good scalability.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
AWS Elastic Disaster Recovery is stable.
This would detail user activity directly in the ACL console for easier debugging and auditing.
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
The most valuable feature is the instant recovery capability.
The software delivers flexible and efficient backup and recovery options through its cyber resiliency features.
The most valuable feature for me is the backup functionality.
| Product | Market Share (%) |
|---|---|
| Dell Avamar | 2.0% |
| AWS Elastic Disaster Recovery | 0.7% |
| Other | 97.3% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 18 |
| Large Enterprise | 48 |
CloudEndure Disaster Recovery enables real-time replication and rapid recovery to enhance organizational resilience. Key features include block-level data replication, ease of use, cost-effectiveness, and automated recovery orchestration. Users benefit from increased efficiency, improved workflows, and enhanced data management, significantly improving organizational performance and business continuity.
Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes
If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.
Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.