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AWS Elastic Disaster Recovery vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
AWS Elastic Disaster Recovery enhances ROI by reducing costs, downtime, and compliance burdens while streamlining integration and resource allocation.
Sentiment score
5.8
Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.5
AWS Elastic Disaster Recovery’s support is highly rated for responsiveness, though some users suggest improvements like a formal ticketing system.
Sentiment score
6.9
Dell Avamar support is knowledgeable but slow, with communication challenges and limited first-level responsiveness hindering comprehensive assistance.
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
Senior Java Developer at J.P. Morgan
has definitely solved many issues we have faced
Senior Software Engineer at Thomson Reuters
When their technical person is online, the quality of service and technical knowledge are very good.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The current technical support by Dell is very good.
Consultant at Key Information Technology L.L.C.
 

Scalability Issues

Sentiment score
7.6
AWS Elastic Disaster Recovery is praised for excellent scalability, seamless upgrades, and robust reporting across diverse infrastructures.
Sentiment score
6.6
Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
Senior Software Engineer at Thomson Reuters
Dell Avamar offers very good scalability.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
 

Stability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is praised for stability, with minor issues like network bandwidth affecting replication and costs.
Sentiment score
8.2
Dell Avamar is stable and reliable, praised for smooth operation and low failure rates in various infrastructures.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
 

Room For Improvement

AWS Elastic Disaster Recovery needs UI, customer support, automation, speed, integration, cost optimization, analytics, documentation, and pricing improvements.
Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Senior Java Developer at J.P. Morgan
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
Consultant at Key Information Technology L.L.C.
There are instances where backups fail on certain applications, which is an area that could be improved.
Managing Director at Atlantic factorial
While Dell Avamar is a good product, the pricing is very high.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
 

Setup Cost

AWS Elastic Disaster Recovery offers scalable, straightforward pricing, but cumulative costs can be high compared to other solutions.
Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Senior Software Engineer at Thomson Reuters
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
Managing Director at Atlantic factorial
 

Valuable Features

AWS Elastic Disaster Recovery offers efficient failover, minimal data loss, cost-effectiveness, and flexibility, enhancing reliability and performance.
Dell Avamar provides efficient deduplication, scalable backup, and recovery with strong integration and platform support for robust data protection.
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
Assistant Programmer at Mahadis
The most valuable feature is the instant recovery capability.
Project Engineer at Concept Information Technologies India Pvt. Ltd.
The software delivers flexible and efficient backup and recovery options through its cyber resiliency features.
Consultant at Key Information Technology L.L.C.
The most valuable feature for me is the backup functionality.
Managing Director at Atlantic factorial
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
20th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
Cloud Backup (16th), Disaster Recovery (DR) Software (13th)
Dell Avamar
Ranking in Backup and Recovery
9th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.7%, up from 0.4% compared to the previous year. The mindshare of Dell Avamar is 2.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Avamar2.0%
AWS Elastic Disaster Recovery0.7%
Other97.3%
Backup and Recovery
 

Featured Reviews

reviewer2774796 - PeerSpot reviewer
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
Disaster recovery has strengthened critical grid operations and maintains regulatory compliance
A couple of things where AWS Elastic Disaster Recovery could improve are the granular testing of OT workloads. It would be helpful to have fully isolated test recoveries for our OT data, such as SCADA or pole telemetry, without impacting replication, to help validate disaster recovery readiness more frequently. Additionally, advanced reporting and analytics would be beneficial. If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting. In terms of integration, tighter integration with our asset management systems and GIS databases would streamline automated recovery of linked OT systems and data relationships, making failover more efficient. There should also be more fine-grained alerts for replication lag or orchestration failures, with customizable thresholds for different types of workloads to improve proactive incident response. My advice would be to start with a clear disaster recovery strategy. Identify which IT and OT systems are critical, calculate the recovery time objective, and which assets need replication first. Keep latency-sensitive or legacy OT systems on-premises while replicating core IT workloads to AWS for fast, reliable failover. It is essential to keep testing failovers regularly, as it builds confidence and uncovers gaps that help ensure smooth operation during real incidents. Actively monitor costs by paying attention to replication storage and compute usage since AWS Elastic Disaster Recovery is pay-as-you-go, which allows us to save thousands of dollars annually. Connecting disaster recovery events with field operations, SCADA systems, and asset management dashboards streamlines operational responses. The AWS team is great, and engaging with their support and architects, along with their documentation and best practices, is very helpful.
SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
8%
Government
8%
Healthcare Company
8%
Manufacturing Company
14%
Financial Services Firm
10%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise48
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The pricing has been fine, and regarding the setup cost as well, it is quite fine. There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
What needs improvement with CloudEndure Disaster Recovery?
AWS Elastic Disaster Recovery can be improved through regular drills to ensure that all resources are properly prepared for disasters with scheduled drills. This includes testing and understanding ...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

CloudEndure Disaster Recovery
Avamar
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Dell Avamar and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.