Backup and Restore for SharePoint & Microsoft Office 365 vs Barracuda Intronis Backup comparison

"The most valuable feature includes leaving the stub files behind and integrating that with the recenter feature."

"The stability has always been very good."

"The solution has good scalability."

"Backup and Restore for SharePoint & Microsoft Office 365 is easy to use."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

"The product is easy to use."

"The backup feature is most valuable. That's why we took it."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"The most important feature in Barracuda Backup is the ability to archive the backup of emails."

"The user experience needs a little refreshing touch."

"The solution's updates and rollouts of the patches cause a lot of problems."

"We need more options for the backup schedule."

"I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate."

"The solution is pretty expensive. This is the usual customer complaint."

"We cannot backup Sun Micro systems. They are not currently supported."

"It is not always stable."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"It would be nice to have some reports generated on the usage, but it is not essential."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"Regarding CloudArchiver, you purchase per terabyte."

"The solution could also be cheaper."

"The solution’s pricing is expensive."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"The tool's pricing is reasonable."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"What I like best about Barracuda Backup is the licensing model."