KACE Systems Management Appliance and Avast Business Hub compete in IT management and security. KACE holds an advantage for larger IT environments with its comprehensive management capabilities.
Features: KACE Systems Management Appliance excels in endpoint management, script automation, and central device management. Avast Business Hub offers antivirus, real-time malware protection, and an intuitive interface for easy management.
Room for Improvement: KACE SMA could benefit from better scalability, simplified patch management, and a more user-friendly interface. Avast could improve protection features further and minimize network impact, alongside more frequent updates.
Ease of Deployment and Customer Service: KACE provides straightforward deployment with on-premises and cloud options. Its customer service is highly responsive and knowledgeable. Avast focuses on cloud deployment with rapid issue resolution, making it a reliable choice for security concerns.
Pricing and ROI: KACE SMA's pricing is higher, justified by extensive features and significant ROI in asset management and reduced labor. Avast offers competitive pricing, appealing to smaller businesses with its cost-effective security solutions.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
We have outgrown the size of one KACE appliance and are now running two.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
| Product | Market Share (%) |
|---|---|
| KACE Systems Management Appliance (SMA) | 1.6% |
| Avast Business Hub | 1.2% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 15 |
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
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