Atlassian Crowd vs LastPass comparison

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Atlassian Crowd

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Executive SummaryUpdated on Sep 18, 2024

Atlassian Crowd and LastPass are leading identity and access management solutions. LastPass seems to have the upper hand for overall usability.

Features: Atlassian Crowd offers extensive integrations, customizability, and seamless collaboration across various platforms. LastPass provides robust security measures, ease of use, and user-friendly password management.

Room for Improvement: Users suggest Atlassian Crowd could improve with a more intuitive setup process, better user guidance during deployment, and addressing its complexity. LastPass could enhance its offering with more competitive pricing, richer administrative controls, and better value in pricing structures.

Ease of Deployment and Customer Service: Atlassian Crowd's deployment can be complex and requires significant technical expertise and support. Customer service is satisfactory but could be more proactive. LastPass is easier to deploy, with streamlined processes and responsive customer support. Users find LastPass's deployment experience more user-friendly, with support being more accessible.

Pricing and ROI: Atlassian Crowd users report higher upfront setup costs but appreciate the long-term ROI due to its extensive integration capabilities. LastPass users mention more favorable pricing, finding the investment worthwhile for its security and ease of use.

To learn more, read our detailed Atlassian Crowd vs. LastPass Report (Updated: April 2025).

Atlassian Crowd vs. LastPass

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atlassian Crowd

Ranking in Single Sign-On (SSO)

15th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

LastPass

Ranking in Single Sign-On (SSO)

21st

Average Rating

7.4

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Enterprise Password Managers (17th), AIOps (28th)

Mindshare comparison

As of May 2025, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 0.3%, down from 0.3% compared to the previous year. The mindshare of LastPass is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

Grigoriy Kneller

General Manager at HDI Systeme AG

Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories

For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.

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Mike Klaus

Senior Systems Analyst/Administrator at a agriculture with 1-10 employees

Straightforward to set up, good support, intuitive to use, and offers good value for the cost

The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."

"The most valuable features are predominantly in the directory and development spaces."

"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."

"The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault."

"Reduction in number of sensitive passwords stored insecurely on local systems."

"It is easy to use."

"This product helps keep us secure."

"One feature that is really important to us is the ability to create secure notes."

"Increased security around password management for teams and collaborative efforts with external vendors."

"The most valuable feature for me is being able to pair applications and user permissions."

More LastPass pros

Cons

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."

"There's a need for effective group membership management, especially for corporate programs."

"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."

"The ability to set up an account expiration limit/date would be very useful."

"We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine."

"Its user interface should be better, and there should probably be more information about scalability."

"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."

"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."

"It is not super feature laden. It does not stand out versus the competition."

"I would like to be able to reduce the log out time of the session."

More LastPass cons

Pricing and Cost Advice

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."

"It's pretty cheap. I would rate the price as three out of five."

"The pricing and licensing are okay. Basically, at the last contract negotiation, they attempted to jack the rate up and we just said, "No." We still did negotiations with them, but they bumped everything up quite a bit."

"The subscription model is rated at a fair price."

"You do not have to purchase licenses for your entire organization. You can scale as adoption grows."

"LastPass was cheap as chips. It was very cheap, hence one of the reasons we went with it. If you're a small organization and you're after something that'll do 90% of your requirements, it's very good. Licensing and all that was really cheap and simple to understand."

"It would be nice to do a quarterly true-up process with them versus having to buy 50 licenses at a time when we realize we're out, then we have to buy more. So far, they have been nice about letting us exceed our allotment and just letting us true-up on our own, but a more robust quarterly true-up process would be good."

"The previous pricing was of good value. I don't really know, as of now, whether the new pricing is. The Enterprise license is $48 per license per year now. That is a steep increase of $24, which is what it was when we first signed up."

"I have been involved with many password managers. Passportal, Secret Server, CyberArk, and BeyondTrust. I chose LastPass for our organization because of the pricing. The organization didn't want to implement something really expensive. LastPass, for what it's offering, for the price that it's offering the service, is unbeatable."

"In terms of pricing, my feeling is that they are all roughly the same. LastPass is in line with its competitors, plus or minute a dollar or two per month."

More LastPass pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Financial Services Firm

11%

University

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Atlassian Crowd?

One standout feature is the capability to configure various authentication and authorization methods from diverse user directories.

See all answers

What is your experience regarding pricing and costs for Atlassian Crowd?

The pricing ranges from low to medium. While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale.

See all answers

What is your primary use case for Atlassian Crowd?

Our main use case is for user management, especially in the context of developers. The focus is consolidating different user types, such as active and desktop users, and facilitating a unified user...

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Comparisons

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Product Reports

Single Sign-On (SSO)

Download Atlassian Crowd product report

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Also Known As

Crowd

LastPass Business, LastPass Enterprise, Lastpasss

Overview

Atlassian Crowd is a single sign-on and user identity tool that's easy to use, administer, and integrate. Users can come from anywhere: Active Directory, LDAP, Crowd itself, or any mix thereof. Control permissions to all your applications in one place Ð Atlassian, Subversion, Google Apps, or your own apps.

Atlassian

Auto-pilot for all your passwords

LastPass removes obstacles, letting you get back to the things you love most.

Log in and go

Once you save a password in LastPass, you'll always have it when you need it; logging in is fast and easy.

Passwordless login

Gain instant access to your LastPass vault by using the LastPass Authenticator instead of your master password.

Generate strong passwords

The built-in password generator creates long, randomized passwords that protect against hacking.

Store digital records

Insurance cards, memberships, Wi-Fi passwords... keep all your notes safe and easy to find.

Share effortlessly

Some things shouldn't be sent in a text. Conveniently and safely share passwords and notes with anyone.

Dark web monitoring

Stop worrying about data breaches. Get alerts if your personal information is at risk.

Sample Customers

NHL, Interspire, Appfire

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo

Atlassian Crowd vs. LastPass