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Ataccama ONE Platform vs IBM Instana Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Ataccama ONE reduced costs by enhancing data quality, speeding tasks, and minimizing teams, though not all users saw returns.
Sentiment score
6.0
IBM Instana Observability boosts efficiency with quick issue identification, reduces costs, and improves response times and application performance.
Legally, financially, and reputationally, addressing these data quality issues was crucial, and implementing Ataccama was a major step for them.
Senior Architect at SourcEdge
Money got saved and time got saved because previously, data quality was addressed through SQL and Python.
Data Governance Analyst at Entain India
It provides a single pane of glass from which I can see what is happening with all the servers in my infrastructure, which saves time.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
It made a notable difference from when we were almost blind to being able to respond to calls immediately.
Software engineer at EJADA
If we have a monitoring tool, we can save our transactions and see the performance of the application using MTTR and MTTD.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.1
Ataccama ONE Platform's customer service is praised for effectiveness, but concerns include prolonged issue resolution and cost-related chat support suggestions.
Sentiment score
6.4
IBM Instana support is mixed, with varied responsiveness, reliance on local teams, and average ratings between five and six.
MetLife worked with senior developers who made a positive impact on our experience.
Senior Architect at SourcEdge
We can raise a ticket using Jira, and they address it as soon as possible based on priority.
Data Governance Analyst at Entain India
If it is a small issue, they tend to respond very quickly and they try to answer the question.
Data Engineer lV at a consultancy with 11-50 employees
They are very slow to respond and integrate new features.
DevOps engineer at Yara International
IBM support for Instana is responsive and helpful.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
We did have experiences where a significant issue arose during implementation, often involving compatibility problems with JavaScript libraries used by IBM Instana Observability.
Technical Manager at a consultancy with 1-10 employees
 

Scalability Issues

Sentiment score
5.3
Ataccama ONE is scalable, praised for data flexibility, but may face performance issues with large datasets in cloud environments.
Sentiment score
7.5
IBM Instana Observability excels in scalability for enterprises, supporting microservices, with positive user reviews and efficient growth handling.
As the volume increases, the performance of Ataccama ONE Platform decreases.
data engineer at a tech vendor with 10,001+ employees
Ataccama ONE Platform's scalability is high, supporting large volumes of data and complex logic with flexible deployment options.
Data Governance Analyst at Entain India
There was a concern with the architectural team about how much processing Ataccama ONE would need as usage scaled up.
Senior Architect at SourcEdge
More innovations are coming in every day, so it is scalable and more applications are becoming container-based.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
IBM Instana Observability demonstrates scalability, especially in dynamic, distributed environments such as microservices and Kubernetes.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.4
Ataccama ONE is stable and reliable, with minor issues mostly during upgrades; users rate it 70-80% stable.
Sentiment score
8.4
IBM Instana Observability is rated high in stability, with users consistently praising its reliable and steady performance.
The updates were worth implementing, with no significant problems observed.
Senior Architect at SourcEdge
We are still developing the application, so there have not been many crashes or instabilities.
Data Engineer lV at a consultancy with 11-50 employees
Ataccama ONE Platform is stable.
master data analyst operation at a manufacturing company with 5,001-10,000 employees
 

Room For Improvement

Ataccama ONE Platform faces performance, integration, documentation, and usability challenges needing improvements for better data handling and governance.
IBM Instana Observability needs enhancements in log management, AI models, user interface speed, support, and cost monitoring.
The documentation part can be improved because documentation is key for any organization or tool.
Data Governance Analyst at Entain India
It would be beneficial if these interactions could be more plug-and-play and less code-intensive, making them more efficient and easier to set up.
Senior Architect at SourcEdge
After every change and every match and merge rule you apply, you need to reprocess the entire record, which has to again go through the match and merge rules.
data engineer at a tech vendor with 10,001+ employees
I had many false positives with IBM Instana Observability. Then I fixed the filters and it became more accurate on the errors reported.
Software engineer at EJADA
One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors.
DevOps engineer at Yara International
It is not open-source, and I have to be a partner to get more access to the products.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
 

Setup Cost

Ataccama ONE Platform pricing is reasonable, with additional fees for features, impacting organizations with specific data security needs.
IBM Instana offers competitive pricing in India, with a straightforward model and simple implementation despite varying cost perceptions.
What made the costing a problem with Ataccama ONE Platform is related to licensing, as it is every one year.
data engineer at a tech vendor with 10,001+ employees
The only concern I had was that some features like address validation cost a little extra with the basic plan.
Data Governance Analyst at Entain India
I have heard that the licensing and setup costs are quite high, especially if we try to connect for a support call.
Data Analyst, Quality Assurance Specialist at a tech vendor with 10,001+ employees
I find the cost of IBM Instana Observability to be very affordable compared to competitors because the pricing mechanism is based on the host that we monitor, unlike other competitors such as DataDog and Dynatrace, whose pricing is based on other factors.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
It is not that costly, especially since we only use two instances.
Software engineer at EJADA
I think the pricing is good and I do not think it is high.
DevOps at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Ataccama ONE Platform excels in user-friendly data management, offering automation, scalability, and AI features for enhanced governance.
IBM Instana Observability enhances performance with real-time insights, APM trace capabilities, and integration features to improve operational efficiency.
We were able to interface bidirectionally with Collibra for data governance, catching data quality issues before propagating through the system.
Senior Architect at SourcEdge
It is very good in scalability.
Data Engineer lV at a consultancy with 11-50 employees
Ataccama ONE Platform has positively impacted our organization because before its implementation, completing tasks such as more than 100 or thousands of rules took more than a week. Now, we complete those tasks in less than two or three days due to the automation and one-time task capability.
Data Analyst, Quality Assurance Specialist at a tech vendor with 10,001+ employees
IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability.
DevOps engineer at Yara International
IBM Instana Observability has impacted my organization positively in that it has helped me find out what the issue is in real-time because of its one-second granularity and its ability to identify issues as quickly as possible.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
With multiple servers and multiple applications, IBM Instana Observability allows us to resolve issues very quickly because we immediately know that a disk is full, the storage is full, or the database is down.
Technical Lead at a tech services company with 11-50 employees
 

Categories and Ranking

Ataccama ONE Platform
Ranking in AI Observability
39th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Data Quality (4th), Data Scrubbing Software (4th), Master Data Management (MDM) Software (5th), Data Governance (10th)
IBM Instana Observability
Ranking in AI Observability
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th)
 

Mindshare comparison

As of January 2026, in the AI Observability category, the mindshare of Ataccama ONE Platform is 0.1%. The mindshare of IBM Instana Observability is 1.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Market Share Distribution
ProductMarket Share (%)
IBM Instana Observability1.3%
Ataccama ONE Platform0.1%
Other98.6%
AI Observability
 

Featured Reviews

Akhil Danturti - PeerSpot reviewer
Data Governance Analyst at Entain India
Streamlines reusable data quality rules and has highlighted the need for richer logic and documentation
I worked in Ataccama ONE Platform from version 5 and now we have version 15, which has improved a lot. However, there is still considerable scope for improvement because Ataccama ONE Platform was not that great around 2020 when I started working with it. There can still be more features including writing any logic, improving more keywords for logic building, and enhancing address validation, based on my understanding. User experience is actually good; I do not have any complaints or feedback on that. However, the documentation part can be improved because documentation is key for any organization or tool. If anything is needed for understanding, you have to rely on documentation. Ataccama's documentation has potential for improvement.
FranciscoGálvez - PeerSpot reviewer
Technical Manager at a consultancy with 1-10 employees
Observability has improved collaboration and predicts failures across distributed services
From my perspective, IBM Instana Observability is quite technical. Compared to some competitors, it offers an abundance of information about system performance but lacks planning or capacity planning information. You do not receive reports with recommendations; instead, it provides only the technical layer. Other companies, like Compuware, give more functional information about your environment, while IBM Instana Observability provides only limited functional insights. This means you often must interpret the data independently. Unlike other tools that can offer recommendations to save resources or costs, IBM Instana Observability does not provide that functionality. On the bright side, it is much more affordable than some other options, but it isn't complete. If you want full functionality with IBM Instana Observability, you also need to acquire other products for additional insights in monitoring areas, such as networking monitoring tools or similar products. For instance, we often recommend Turbonomic, which provides complementary insights. One potential feature that could improve IBM Instana Observability is the ability to translate KPIs into monetary terms. It would be interesting to have a product that integrates IBM Instana Observability with Turbonomic, as Turbonomic can utilize data from IBM Instana Observability to inform you about unnecessary spending and suggest whether you can consolidate servers or optimize containers for quicker response times. Implementing some level of simulation or capacity planning would greatly enhance the current capabilities of IBM Instana Observability.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
8%
Energy/Utilities Company
7%
Financial Services Firm
12%
Manufacturing Company
8%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Large Enterprise5
 

Questions from the Community

What needs improvement with Ataccama ONE Platform?
I worked in Ataccama ONE Platform from version 5 and now we have version 15, which has improved a lot. However, there is still considerable scope for improvement because Ataccama ONE Platform was n...
What is your primary use case for Ataccama ONE Platform?
My main use case for Ataccama ONE Platform is to develop data quality rules, apply them in the monitoring project, and then triage the issues with the data quality rules. For example, we had a proj...
What advice do you have for others considering Ataccama ONE Platform?
Ataccama ONE Platform was on-premise before but has moved to a hybrid cloud now. Ataccama ONE Platform integrates with other tools or systems in my organization. Ataccama ONE Platform connects with...
What is your experience regarding pricing and costs for IBM Instana Observability?
I would evaluate the implementation process of IBM Instana Observability as not complex at all because you pay the license, and IBM takes care of everything. The only problem we occasionally face, ...
What needs improvement with IBM Instana Observability?
From my perspective, IBM Instana Observability is quite technical. Compared to some competitors, it offers an abundance of information about system performance but lacks planning or capacity planni...
What is your primary use case for IBM Instana Observability?
I usually recommend IBM Instana Observability for companies in the academic environment, as I have been working in a consultancy company for the last three years, where one of our customers built t...
 

Also Known As

Ataccama DQ Analyzer
No data available
 

Overview

 

Sample Customers

Société Générale, First Data, Raiffeisenbank International, T-Mobile, Avast, RSA, Toronto Public Library
Information Not Available
Find out what your peers are saying about Ataccama ONE Platform vs. IBM Instana Observability and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.