

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Legally, financially, and reputationally, addressing these data quality issues was crucial, and implementing Ataccama was a major step for them.
Money got saved and time got saved because previously, data quality was addressed through SQL and Python.
It provides a single pane of glass from which I can see what is happening with all the servers in my infrastructure, which saves time.
It made a notable difference from when we were almost blind to being able to respond to calls immediately.
If we have a monitoring tool, we can save our transactions and see the performance of the application using MTTR and MTTD.
MetLife worked with senior developers who made a positive impact on our experience.
We can raise a ticket using Jira, and they address it as soon as possible based on priority.
If it is a small issue, they tend to respond very quickly and they try to answer the question.
They are very slow to respond and integrate new features.
IBM support for Instana is responsive and helpful.
We did have experiences where a significant issue arose during implementation, often involving compatibility problems with JavaScript libraries used by IBM Instana Observability.
As the volume increases, the performance of Ataccama ONE Platform decreases.
Ataccama ONE Platform's scalability is high, supporting large volumes of data and complex logic with flexible deployment options.
There was a concern with the architectural team about how much processing Ataccama ONE would need as usage scaled up.
More innovations are coming in every day, so it is scalable and more applications are becoming container-based.
IBM Instana Observability demonstrates scalability, especially in dynamic, distributed environments such as microservices and Kubernetes.
The updates were worth implementing, with no significant problems observed.
We are still developing the application, so there have not been many crashes or instabilities.
Ataccama ONE Platform is stable.
The documentation part can be improved because documentation is key for any organization or tool.
It would be beneficial if these interactions could be more plug-and-play and less code-intensive, making them more efficient and easier to set up.
After every change and every match and merge rule you apply, you need to reprocess the entire record, which has to again go through the match and merge rules.
I had many false positives with IBM Instana Observability. Then I fixed the filters and it became more accurate on the errors reported.
One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors.
It is not open-source, and I have to be a partner to get more access to the products.
What made the costing a problem with Ataccama ONE Platform is related to licensing, as it is every one year.
The only concern I had was that some features like address validation cost a little extra with the basic plan.
I have heard that the licensing and setup costs are quite high, especially if we try to connect for a support call.
I find the cost of IBM Instana Observability to be very affordable compared to competitors because the pricing mechanism is based on the host that we monitor, unlike other competitors such as DataDog and Dynatrace, whose pricing is based on other factors.
It is not that costly, especially since we only use two instances.
I think the pricing is good and I do not think it is high.
We were able to interface bidirectionally with Collibra for data governance, catching data quality issues before propagating through the system.
It is very good in scalability.
Ataccama ONE Platform has positively impacted our organization because before its implementation, completing tasks such as more than 100 or thousands of rules took more than a week. Now, we complete those tasks in less than two or three days due to the automation and one-time task capability.
IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability.
IBM Instana Observability has impacted my organization positively in that it has helped me find out what the issue is in real-time because of its one-second granularity and its ability to identify issues as quickly as possible.
With multiple servers and multiple applications, IBM Instana Observability allows us to resolve issues very quickly because we immediately know that a disk is full, the storage is full, or the database is down.
| Product | Market Share (%) |
|---|---|
| IBM Instana Observability | 1.3% |
| Ataccama ONE Platform | 0.1% |
| Other | 98.6% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 5 |
Ataccama ONE Platform provides a comprehensive solution for profiling, cleansing, and integrating data with a user-friendly drag-and-drop interface, enhancing data quality and governance.
Ataccama ONE Platform enhances data profiling and cleansing with easy configuration and robust integration, such as with Collibra. Users value its drag-and-drop capabilities, supporting mainframe, AI, and machine learning. The platform improves data security through profiling and masking while offering extensive integration options. Some areas needing improvement include large database handling and batch management. Additional support for social media data sources, better documentation, and clearer language would be beneficial. Enhanced interfaces, particularly with Collibra, and refined notification systems are desired. This platform suits users seeking improvements in data quality, governance classification, and data migration, connecting with sources like Microsoft SQL, Oracle, and Teradata.
What are the key features of Ataccama ONE Platform?In industries like finance and healthcare, Ataccama ONE Platform facilitates data quality management and ensures compliance by connecting with data sources such as Microsoft SQL and Oracle. These industries utilize it for data migration tasks, ensuring data integrity through mapping and transformation processes.
IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.
IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.
What are the key features of IBM Instana Observability?IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.
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