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Asigra vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Asigra
Ranking in Backup and Recovery
67th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
BackupAssist
Ranking in Backup and Recovery
66th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Asigra is 0.5%, up from 0.3% compared to the previous year. The mindshare of BackupAssist is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
BackupAssist0.7%
Asigra0.5%
Other98.8%
Backup and Recovery
 

Featured Reviews

reviewer1361796 - PeerSpot reviewer
Manager Technical Procurement & Logistics - Global IT at a real estate/law firm with 1,001-5,000 employees
Affordable, easy to use, and offers good pricing
The solution is primarily used for the backup of the endpoints within our organization The solution has been very stable. It's quite easy to use and simple to navigate around. The performance has always been very good.  The pricing of the product is excellent. I wouldn't describe it as a…
RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Simplicity, very easy to restore user data, means that we don't have to request off site tapes to be delivered to the office, can easily access the cloud data and restore most data within minutes."
"The cost is very reasonable; it's one of the cheapest options on the market, and any company can easily afford this product."
"I am personally a fan of Exchange email level and MS SQL db level backups."
"Once you have Asigra, you are set, it’s a rock solid platform that works every time."
"There are two primary improvements of the Asigra platform with the recent version 13.1 SP1: Virtualization: a tremendous variety of data protection solutions for virtual machines, and Cloud-2-Cloud for Office 365, Google, Amazon, etc., making this a full package of data protection platform."
"It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature."
"We can provide a reliable service to our customers."
"I have found all the features useful in the solution."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"Now that we are using the solution, we get notified online when our backups are done."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
 

Cons

"Customer services would be a 3 out of 5, simply due high turnover and lack of communication."
"They should have 24/7 support for customers in different time zones. They are slow to respond to requests, and I get the impression that the ServiceDesk is overloaded."
"There are improvements required with the virtualization solution, I'm sure we will see a significant change in 2017."
"The GUI isn't the slickest, because Asigra has opted to focus on features and capability over a shiny interface."
"They should improve the malware scanning capabilities, extending it to protect cloud application data."
"At present, downloading the relevant files and placing them into a directory on the DS-System is a little cumbersome and open to error/malicious use."
"Product would occasionally encounter issues when it impacted other software."
"Some more work on reporting tools is required to help get better auto-generated information and analysis from the system."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"Has a few problems working with snapshots time-outs and failed backups."
 

Pricing and Cost Advice

"The price of Asigra could improve, it is expensive. We have purchased an annual license."
"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."
"The product pricing here in Zimbabwe is good, I cannot complain."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
13%
Computer Software Company
12%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise1
No data available
 

Overview

 

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Asigra vs. BackupAssist and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.