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Arkose vs SonicWall Email Security comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arkose
Ranking in Email Security
28th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Bot Management (10th), Anomaly Detection Tools (3rd)
SonicWall Email Security
Ranking in Email Security
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Arkose is 0.4%, up from 0.1% compared to the previous year. The mindshare of SonicWall Email Security is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.9%
Arkose0.4%
Other98.7%
Email Security
 

Featured Reviews

Rajesh Podishetty - PeerSpot reviewer
Manager at a tech vendor with 51-200 employees
Fraud controls have protected patient portals and now support trusted digital healthcare access
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security versus patient experience, as overly strict controls frustrate legitimate users who want to access the patient portal without excessive restrictions. Evolving threats present another challenge. Every day, fraudsters use generative AI to mimic human behavior, which requires Arkose to continually improve its threat detection. Since Arkose handles different systems that need to be controlled over time, there should be regular audits to determine which features need adjustment. Cost-wise, the platform requires improvement, as there is significant cost involved and considerable manual intervention needed, which should be brought into the AI automation. On an everyday basis, patient login verification sometimes experiences delays when internet issues occur, causing patients to wait long in queue. Insurance claims validation does not always happen easily due to application environment downtime. These operational improvements need to be addressed in Arkose Labs systems.
Mahendra Basera - PeerSpot reviewer
Sr. Engineer at InterGlobe Technology Quotient
Improved email threat visibility and security posture through adaptive reputation and analytics
I have experience with Cisco and other vendors like Sophos. I have more than 10 years of experience in this field. I worked with the Adaptive Reputation Management feature of SonicWall. Machine learning plays an important role in updating threat intelligence, particularly with SonicWall. The pricing for SonicWall Email Security is reasonable and budget-friendly. My overall rating for SonicWall Email Security is 8 out of 10 because, apart from the areas that need improvement, it was overall good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like that they challenge crawling in CAPTCHA for mobile. This is good compared to the traditional way."
"SonicWall Email Security has benefited the company by preventing attacks, protecting us from threats such as ransomware and phishing, and notifying the IT team when phishing emails have been blocked."
"There are no wasted extras and the interface is really simple, so even if you don't have an IT background you can understand the working procedure and how systems are monitored."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"There are no wasted extras and the interface is really simple."
"This solution has been really good for us and I recommend using it."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
 

Cons

"Arkose need to provide something for testing."
"Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"The platform's control panel needs enhancement."
"The after-sale support needs improvement. They don't have representation in my country."
"They should integrate the solution with third-party platforms."
"Load balancing is not stable."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"Overall, this is a solution that provides good security but at a very high cost."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
 

Pricing and Cost Advice

Information not available
"Our customers purchase the solution's yearly license."
"I rate the application’s pricing a five out of ten."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"The platform offers a yearly license."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"We have a two-year license subscription and the price is very high."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Arkose?
Earlier, fraud management used to cost us around 15 million dollars per annum. After using Arkose Labs for fraud control, it helped us save around 9 million dollars. The cost is now 6 million dolla...
What needs improvement with Arkose?
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security...
What is your primary use case for Arkose?
I have been using Arkose for the last four years. Arkose is a fraud prevention and trust management platform that helps different sectors in the healthcare industry, including healthcare providers,...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

Arkose Email Intelligence, Arkose Bot Manager
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Information Not Available
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Arkose vs. SonicWall Email Security and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.