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ArcSight Security Open Data Platform vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Security Open Data...
Ranking in Security Information and Event Management (SIEM)
44th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Security Open Data Platform is 0.0%, up from 0.0% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
OpenText Enterprise Security Manager1.5%
ArcSight Security Open Data Platform0.0%
Other98.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Shitanshu Kumar - PeerSpot reviewer
Offers insights into past events and future incidents before they occur
I rate the product a nine out of ten. Organizations should evaluate how the solution will impact their organization and align with their security goals rather than solely focusing on the features the solution offers. The capabilities of a solution may vary, and it's essential to prioritize your specific requirements and choose the one that best meets those needs.
Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides a collective view through the Enterprise Security Manager, offering insights into past events and heuristics about future incidents before they occur and impact the organization."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"We have been satisfied with the support."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"Once the rules are defined, it becomes easy to detect changes and generate automated logs."
"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."
 

Cons

"ArcSight Security Open Data Platform needs to improve stability. Support has deteriorated after the acquisition of OpenText. It should also improve market awareness."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"The UI interface is somewhat complex and needs to be simplified."
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"The roadmap is not clear."
"The only concern is that AI needs to be integrated"
"It would be nice to have it on the cloud so that you can deploy it easily, saving time and resources."
"The security area has room for improvement."
 

Pricing and Cost Advice

Information not available
"The product licenses are inexpensive."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"The pricing model is expensive compared to open-source alternatives."
"It's a good price, it's one of the cheaper solutions."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What do you like most about ArcSight Security Open Data Platform?
The product provides a collective view through the Enterprise Security Manager, offering insights into past events and heuristics about future incidents before they occur and impact the organizatio...
What needs improvement with ArcSight Security Open Data Platform?
ArcSight Security Open Data Platform needs to improve stability. Support has deteriorated after the acquisition of OpenText. It should also improve market awareness.
What advice do you have for others considering ArcSight Security Open Data Platform?
I rate the product a nine out of ten. Organizations should evaluate how the solution will impact their organization and align with their security goals rather than solely focusing on the features t...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

No data available
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Information Not Available
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: August 2025.
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