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Altitude Software uCI vs Openscape Contact Center comparison

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Also Known As
uCI
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Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.
OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Offer
Learn more about Altitude Software uCI
Learn more about Openscape Contact Center
Sample Customers
avocis AG
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Altitude Software uCI is ranked 10th in Contact Center Infrastructure while Openscape Contact Center is ranked 12th in Contact Center Infrastructure. Altitude Software uCI is rated 0.0, while Openscape Contact Center is rated 0.0. On the other hand, Altitude Software uCI is most compared with , whereas Openscape Contact Center is most compared with .

See our list of best Contact Center Infrastructure vendors.

We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.