Try our new research platform with insights from 80,000+ expert users

Allbound vs Salesforce Experience Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Allbound
Ranking in Partner Relationship Management (PRM)
1st
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Salesforce Experience Cloud
Ranking in Partner Relationship Management (PRM)
5th
Average Rating
9.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Partner Relationship Management (PRM) category, the mindshare of Allbound is 6.3%, up from 5.9% compared to the previous year. The mindshare of Salesforce Experience Cloud is 3.7%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Partner Relationship Management (PRM)
 

Featured Reviews

Kim Sherman - PeerSpot reviewer
We have seen significant increases in deal registration and size, and received excellent service from the vendor
I like that Allbound is constantly improving. A recommendation I would make to them is to improve their communication because I don't always get notice of improvements. I know that they're communicating, but for some reason, it has been difficult to get the updates. They are doing a better job. They're starting to use the portal to say, "Hey, we have this new feature available." I would like them to keep innovating and certainly at the pace that they're at, and maybe even a little bit quicker. Also, filtering or customizing the content that different partners see could be done better. I know how to work within the confines of the system, but I think there's an opportunity for them there. However, I also understand that there are probably some things I could do within the Partner Journey Automation that I just haven't tapped into yet. My advice to them is to make the co-branding piece easier. Allbound does make it easy not only for the administrator program, but also for partners, to interact. So if they can make the co-branding piece a little more robust, that would help. What I could do within Impartner was see a logo, where it was going, and know exactly where I was at in content. It did make it easier for partners to add content at certain spots in a piece of collateral. It could be that I just don't know Allbound well enough and that it does all of this, but it felt like it was easier to do in Impartner. One thing I would love to see is that when I make an update, it would show in my own time zone. I think that they're starting to do that now. We've actually gone back to Allbound and said, "Hey, we would love it if you did this," and then, three or four months later, we see it. That's awesome.
Ajay Pal - PeerSpot reviewer
Empower customization with personalized UI and seamless user independence
We are currently working on an Experience Cloud site. It is one site that you can create using Salesforce. It is a normal site where users can log in using their credentials. Their users, such as customers or partners, can process something on their own. It is independent of complete Salesforce…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What is our primary use case? Allbound is a partner relationship management tool. We use Allbound to manage content resources, playbooks, commissions, etc. Our enablement schedule is exclusively posted in Allbound. We're also evaluating Allbound's Marketing Development Fund module. We have around 150 users in multiple locations. How has it helped my organization? Business partners are critical for achieving growth, so a PRM solution is essential. It creates a platform for partners to deal with us and access work. They can register an account, log into Allbound, and get a commission. Partners can see important announcements and look at the playbooks. The number of partners has increased significantly, and partner engagement has improved by 10 to 20 percent. Business partners can filter and customize the profile set for them. We can log their activity to see what they have been using. That's a helpful feature we haven't leveraged much because most of our partners sell a whole suite of products. As we evolve and get more partners who specialize in a particular industry or subsection of our product, we will need to add the option to allow partners to filter the most relevant content. Customizing content isn't too difficult or easy. You need to build a case and send it to the Allbound team. We must schedule a call, and it might take one or two sessions to implement customization. Hypothetically, Allbound enables partners to rebrand white-labeled collaterals, but our company policy doesn't allow it. Allbound's Channel Insights feature gives us actionable intelligence on partner engagement. We use it weekly, and we've implemented some custom modules we developed in-house for the partners. That's all listed in Allbound's Channel Insights section, where we can see the number of partners, usage, and activity in the last 30 days. Using Channel Insights, we realized that a partner wasn't using our labels and wasn't engaged, so we started hosting training sessions to increase engagement. What is most valuable? I like Allbound's ease of use. For example, we have been implementing Allbound's Market Development Funds module. It's intuitive and easy for the partners. If the partners want to see which commissions have been paid, that information is readily accessible."
"I like the fact that I can go into Allbound and quickly update what I need to update. And I like that when we have a new initiative, something that is really important for our partners to understand, I can feature it in different places on the portal."
"The referral functionality has been the most valuable for us, meaning our partners can submit leads to us via Allbound. That is really critical for us because that is how we generate new business. When a partner submits a lead to us via Allbound, it's a really hot lead for us to work on and convert."
"The deal registration portion of the portal has been very valuable. It connects directly with our Salesforce, so it is super easy."
"Since launch, our most valuable feature has been getting individual users to sign up and use our deal registration program, as well as providing a place to see all of our events globally."
"I find it very easy to use. It has a pretty good UI. I'm relatively new, but I'm able to learn it very quickly. I'm definitely happy with the interface."
"The most valuable feature is definitely the deal registration component and the fact that it is reflected on the dashboard. It's nice that our partners have visibility into where the deals they submit stand, in terms of the sales process..."
"The most valuable feature is deal registration. We track, contribute, and monitor our leisure line activity through our deal registration process. This allows us to partner with others, submit register, and co-sell deals easily. We always look for new opportunities to engage with our partners."
"The ability to set up layouts and create pages on the fly was beneficial."
"We can create our own design and process requirements, unlike Service Cloud and Sales Cloud, which have standard applications and processes."
 

Cons

"Some of the integration and some of the content management could be a little bit better. They are working on some of the areas."
"Better segmentation in terms of user rights and access. Both internal and external users can be given specific access rights and I don't feel that there are enough options and this impacts reporting and access."
"We would like to utilize partner automation more, but there is some troubleshooting and programming that needs to happen in the middleware to enable this."
"The user interface for admins could be a little bit better. Something that we appreciate a lot is that Allbound has increased some of the functionality that admins can do. That's good. But in terms of the user interface, there are still some improvements that can be made. Also from the user's perspective, the UI can be improved."
"They could provide a bit more user and technical training to our team. If I were able to really control the workflows in Allbound, with more of the expertise that they have, I could configure it to be a bit more responsive to our needs."
"They could add an LMS component to the platform where we would have courses through Allbound and a record of whether partners pass or don't pass. The quiz feature would come in more handy at that point."
"My advice to them is to make the co-branding piece easier. Allbound does make it easy not only for the administrator program, but also for partners, to interact. So if they can make the co-branding piece a little more robust, that would help."
"The partner finder on the website is not as good as it could be."
"The CSS library of Salesforce is not as customizable as I would prefer."
"Some limitations include not being able to hide buttons based on criteria on the portal side and requiring complex workarounds."
 

Pricing and Cost Advice

"Its pricing is fair, especially because we can have as many partners create accounts as we want. It has a very fair price range compared to other companies that charge per partner. We've thousands, so it would just be too expensive to go with a different option."
"It's reasonably priced for what it can do and how much time it can save. It's a big amount of money, but for the time that it can save for people from having to do the work, it's definitely worth it. Considering the constant improvements and the features they keep adding, its price is reasonable."
"Considering the interface, the price is high, although Allbound offers a lot. Some of my negative opinion here is because we have yet to upgrade to using the tool's best-in-class features due to internal issues. As it stands, I don't personally see the value that supports the cost, but that could change when we turn on the features."
"They have different licensing plans. Depending on what you enable or what kind of features you want activated, there might be extra costs."
"Allbound's pricing is comparable."
"Allbound has forced other vendors to be a little more competitive with their pricing. For what you get, which is a lot, the pricing of Allbound is fine."
"Considering everything the product provides, the price is fair. There are cheaper tools, but they don't offer the combination of requirements we have. The pricing model is also very compelling."
"I know it is much more affordable than going with some of the other services. For example, Salesforce has a partner portal option, but it is much more expensive, so I know Allbound is reasonable in that sense, but I do not know what the reasonability is across the board."
Information not available
report
Use our free recommendation engine to learn which Partner Relationship Management (PRM) solutions are best for your needs.
849,963 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
50%
Manufacturing Company
5%
Financial Services Firm
5%
Non Profit
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Allbound?
I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and de...
What is your experience regarding pricing and costs for Allbound?
Allbound is reasonably priced, but I haven't compared it with any other solution. I like that Allbound charges a flat rate instead of charging by the number of partners or users, which is the model...
What needs improvement with Allbound?
I would like to see more features for tracking training progress and quizzes. The progress report that Allbound generates isn't very helpful. I want to track how much a user has completed and who h...
What is your experience regarding pricing and costs for Salesforce Experience Cloud?
Salesforce products, including Experience Cloud, are considered high-cost products, especially when comparing global markets.
What needs improvement with Salesforce Experience Cloud?
Some limitations include not being able to hide buttons based on criteria on the portal side and requiring complex workarounds. These limitations are known and are under consideration for future up...
What is your primary use case for Salesforce Experience Cloud?
We implemented a maintenance app for contractors. Within the Experience Cloud portal, contractors could log in, raise work orders for maintenance requests, and manage those tasks through the portal...
 

Overview

 

Sample Customers

Serko, Cambium Networks, Garland, Looking
Information Not Available
Find out what your peers are saying about Allbound vs. Salesforce Experience Cloud and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.