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Aisera AI Service Desk vs SoftExpert ITSM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aisera AI Service Desk
Ranking in IT Service Management (ITSM)
51st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
SoftExpert ITSM
Ranking in IT Service Management (ITSM)
52nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the IT Service Management (ITSM) category, the mindshare of Aisera AI Service Desk is 0.3%, up from 0.1% compared to the previous year. The mindshare of SoftExpert ITSM is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Service Management (ITSM)
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Healthcare Company
11%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: June 2025.
861,803 professionals have used our research since 2012.
 

Also Known As

No data available
SoftExpert IT Service Management
 

Overview

 

Sample Customers

8x8, McAfee, Autodesk
BRF, Royal Canin, Dekalb Metal Finishing , Engie Tractebel Engineering
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: June 2025.
861,803 professionals have used our research since 2012.