End-to-End Enterprise Service Automation
More and more organizations are successfully turning to AI to solve business challenges and create value. Now, Aisera is automating the resolution of service issues to deliver a scalable, personalized, proactive and secure AI Service Experience across enterprise domains. The world’s first AI Service Management (AISM) solution transforms service-oriented groups like IT, HR, facilities, sales, customer service, and operations. Aisera empowers organizations with business uptime, improved productivity, cost reduction, and a consumer-like self-service experience for both employees and customers.
Tidio combines live chat, help desk, chatbot, AI agent, and multichannel tools to assist businesses in instantly supporting and engaging website visitors. It streamlines communications from websites, email, Facebook Messenger, and Instagram into one dashboard.
Ideal for SMBs and enterprises, Tidio integrates real-time visitor tracking, customizable chat widgets, and detailed analytics. The drag-and-drop chatbot builder effortlessly automates FAQs, lead qualification, and sales workflows without coding. With its AI agent, Lyro, companies efficiently resolve a majority of customer inquiries. Seamless integration with platforms like Shopify, WordPress, Wix, Mailchimp, and Zapier makes Tidio a user-friendly addition to most tech stacks.
What are Tidio's most important features?In specific industries, Tidio is implemented to enhance customer engagement and streamline support processes. Retail businesses leverage Tidio's integration with e-commerce platforms to improve sales conversion rates. By automating customer queries and personalizing interactions, companies in the hospitality sector see enhanced guest satisfaction. Educational institutions use Tidio for efficient communication and information dissemination, proving the platform's versatility across different fields.
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