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ActiveBatch by Redwood vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Process Automation
9th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Managed File Transfer (MFT) (10th), Workload Automation (9th)
Pega Platform
Ranking in Process Automation
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
83
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (6th), Rapid Application Development Software (11th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of ActiveBatch by Redwood is 0.7%, up from 0.7% compared to the previous year. The mindshare of Pega Platform is 6.2%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Shubham Bharti - PeerSpot reviewer
Flexible, easy to use, and offers good automation
Occasionally, I find myself contemplating if there is room for improvement in the user interface (UI), and envisioning that with certain enhancements. The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application. New users might encounter a minor setback due to the absence of readily accessible training videos, which could have otherwise proven to be an invaluable resource in aiding their initial familiarization with the platform, potentially hindering their seamless onboarding process and delaying their ability to harness the software's full range of capabilities to its utmost potential.
reviewer4848291 - PeerSpot reviewer
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the valuable features is the ability to trigger workflows, one after another, based on success, without having to worry about overlapping workflows. The ability to integrate our BI, analytics, and our data quality jobs is also valuable"
"I found ActiveBatch Workload Automation to be a very good scheduling tool. What I like best about it is that it has very less downtime when managing many complex scheduling workflows, so I'm very impressed with ActiveBatch Workload Automation."
"One of the most valuable features of this solution is the versatility of the prebuilt jobs."
"The product offers a centralized platform for managing activities across many environments, applications, etc."
"ActiveBatch provides summary reports and logs for further analysis and improvements in monitoring servers, which is very handy."
"ActiveBatch can automate predictable, repeatable processes very well. There is no real trick to what ActiveBatch does. ActiveBatch does exactly what you would expect a scheduling piece of software to do. It does it in a timely manner and does it with very little outside interference and fanfare. It runs when it is supposed to, and I don't have to jump through a bunch of hoops to double check it."
"The automation feature is a very valuable feature as the associates do not have to worry about performing repetitive tasks (i.e. endpoint security scans on a daily basis) that would take several hours to complete on a daily basis."
"Using this tool, if there are any huge failures, we immediately get an email notification, and the proper team will be informed, at which time they can act accordingly."
"The solution is able to support the size and scale required."
"We can use the rules as per the class."
"The most valuable feature is the ease of deployment."
"The case management is great."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"We find the product to be scalable."
 

Cons

"The product should be improved by providing a customization option."
"A nice thing to have would be the ability to comfortably pass variables from one job to another. That was one of the things that I found difficult."
"The reporting needs improvement. There is a real need for the ability to generate audit reports on the fly. It needs to be a lot easier than what I can do right now. This is a major item for me."
"It does have a little bit of a learning curve because it is fairly complex. You have to learn how it does things. I don't know if it's any worse than any other tool would be, just because of the nature of what it does... the learning curve is the hardest part."
"They have some crucial design flaws within the console that still need to be worked out because it is not working exactly how we hoped to see it, e.g., just some minor things where when you hit the save button, then all of a sudden all your job's library items collapse. Then, in order to continue on with your testing, you have to open those back up. I have taken that to them, and they are like, "Yep. We know about it. We know we have some enhancements that need to be taken care of. We have more developers now." They are working towards taking the minor things that annoy us, resolving them, and getting them fixed."
"Except for the GUI, everything looks good."
"The interface is not that user-friendly and is a little tough to navigate."
"The user interface can be improved so that it is more appealing and accessible to new users."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"The solution would benefit from more integration capabilities."
"Customers expect more out-of-box solutions to be readily available"
"There is a lack of support and community presence in the country, leading to challenges in finding developers."
"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The initial setup takes time."
"The pricing model needs to be improved. Right now, it's too expensive."
 

Pricing and Cost Advice

"The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking."
"The pricing was fair. There are additional costs for the plugins. We have the standard licensing fees for different pieces, then we have the plugins which were add-ons. However, we expected that."
"I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market."
"It allows for lower operational overhead."
"If you compare ActiveBatch licensing to Control-M, you're looking at $50,000 as opposed to millions."
"ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages."
"I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way."
"Currently, we are paying approximately $7,000 yearly, which includes support."
"It's a user-based license where, as you scale the numbers of users, the price increases."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"We mostly have a yearly license."
"The pricing is pretty good, compared to other similar products."
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"The licensing model for Pega BPM needs to be improved."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Insurance Company
9%
Manufacturing Company
7%
Retailer
7%
Financial Services Firm
26%
Computer Software Company
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ActiveBatch Workload Automation?
Managing the workload and monitoring the tasks were very difficult with manual interventions. Now, by using ActiveBatch, the process is automated and it runs tasks on a scheduled basis.
What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
I'd advise users to start by knowing what the actual requirement is and thoroughly assess the automation needs. New users should take advantage of the demos and trial versions so they get an idea o...
What needs improvement with ActiveBatch Workload Automation?
After upgrades we are facing a few issues and errors triggered, so focusing on this would be appreciated. Some of the advanced features in the user interface are a bit confusing even after referrin...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

ActiveBatch
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about ActiveBatch by Redwood vs. Pega Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.