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ActiveBatch by Redwood vs OpenText Operations Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ActiveBatch enhances ROI with automation, improving efficiency, reducing costs, and supporting remote work, increasing revenue and accuracy.
Sentiment score
8.6
OpenText Operations Orchestration saves costs and time, reducing workloads and increasing productivity with a 40% efficiency improvement.
We require fewer team members to handle operations due to its robust automation.
Application Administrator Lead at Bluestem
 

Customer Service

Sentiment score
7.0
ActiveBatch by Redwood is praised for responsive support, though complex issues sometimes need customer advocates for resolution.
Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
We often need to escalate issues to level two or three for solutions related to long-standing problems.
Application Administrator Lead at Bluestem
 

Scalability Issues

Sentiment score
8.2
ActiveBatch by Redwood offers robust scalability, efficiently handling thousands of jobs and growing teams without bandwidth issues or disruptions.
Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
ActiveBatch by Redwood's scalability is excellent; it experiences minimal failures and outages.
Application Administrator Lead at Bluestem
 

Stability Issues

Sentiment score
8.0
ActiveBatch by Redwood is reliable, efficiently reducing manual tasks, with minimal downtime often due to external factors.
Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
 

Room For Improvement

ActiveBatch needs a more intuitive interface, enhanced integration, better support, and customization for improved usability and efficiency.
OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
On the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs.
Application Administrator Lead at Bluestem
I believe ActiveBatch by Redwood could be improved because the UI could be modernized.
Manager, Production Services at a tech services company with 51-200 employees
 

Setup Cost

ActiveBatch offers cost-effective pricing with reliable support, though additional fees and subscription transitions may increase costs.
OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great
Application Administrator Lead at Bluestem
 

Valuable Features

ActiveBatch by Redwood enhances workflow automation with ease of use, extensive integrations, and robust alerting for efficient process execution.
OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
ActiveBatch by Redwood has positively impacted my organization by efficiently managing a significant volume of data and workflow between our database and applications on the web browser.
Application Administrator Lead at Bluestem
ActiveBatch by Redwood has positively impacted our organization because we are able to process files very effectively.
Manager, Production Services at a tech services company with 51-200 employees
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Process Automation
24th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Managed File Transfer (MFT) (15th), Workload Automation (14th)
OpenText Operations Orchest...
Ranking in Process Automation
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (18th)
 

Mindshare comparison

As of April 2026, in the Process Automation category, the mindshare of ActiveBatch by Redwood is 1.1%, up from 0.7% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.2%
ActiveBatch by Redwood1.1%
Other97.7%
Process Automation
 

Featured Reviews

AS
Application Administrator Lead at Bluestem
Manages thousands of jobs daily and reduces downtime through secondary node support
The current feedback I receive from my end users regarding ActiveBatch by Redwood highlights issues with the tabs or panes during job modification. When the next user monitors it, they need to close the pane or job and reopen it to see the changes reflected. If the end user makes an update, it will not be visible unless they start from the beginning again. Implementing a refresh button would be helpful for real-time updates when the end user needs to see changes immediately. We currently face issues with the web console of ActiveBatch by Redwood. When users operate through an RDP session, every user has their own ActiveBatch by Redwood application. However, on the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs. This issue is only present on the web console, as the application itself works without any problems. ActiveBatch by Redwood can be improved by adding more features, as we are not currently handling cloud-based applications like S3 buckets and Azure. Connecting to these cloud platforms would be a helpful enhancement.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
7%
Manufacturing Company
7%
Performing Arts
6%
Financial Services Firm
13%
Construction Company
10%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise13
Large Enterprise47
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great; we recently renewed our license, and it was a smooth process without any issues.
What needs improvement with ActiveBatch Workload Automation?
I believe ActiveBatch by Redwood could be improved because the UI could be modernized.
What is your primary use case for ActiveBatch Workload Automation?
My main use case for ActiveBatch by Redwood is file processing. I use ActiveBatch by Redwood for file processing for debit card transactions.
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
 

Also Known As

ActiveBatch
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about ActiveBatch by Redwood vs. OpenText Operations Orchestration and other solutions. Updated: April 2026.
886,576 professionals have used our research since 2012.